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7

reMOViNg The MOdeM

1. 

Exit the connection Manager software.

2. 

Remove the modem by pulling it straight out from 
the USB port.

TrOUBleShOOTiNg

For a more complete listing of errors and possible  
solutions, please see the User Guide or connection  
Manager online Help.

Problem/error Solution

The device has 
no power— 
the 

 LED in‑

dicator is off.

Ensure the following:

• 

The device is properly inserted.

• 

The computer is turned on and 
not in standby mode (Windows) 
or Sleep mode (Mac).

No service is 
available— 
the 

 LED in‑

dicator is off).

Try the following:

• 

Reorient your computer.

• 

If you are inside a building or near 
a structure that may be blocking 
the signal, change the position or 
location of your computer.

• 

connect an external antenna.

• 

contact Telstra regarding the 
status of the network or your 
account.

Содержание Telstra ultimate mobile broadband usb modem

Страница 1: ......

Страница 2: ...ling your Telstra Ultimate Mobile Broadband USB which is designed to operate on Telstra s Next G network Your package contains USB modem with TRU Install This Quick Start Guide Laptop screen clip USB...

Страница 3: ...2 USB connector Power LED Data LED external antenna connectors...

Страница 4: ...3 SIM card slot This modem is TRU Installenabled and does not require a CD for installation Remove the back cover and insert the SIM card as shown in the illustrations Installation 1...

Страница 5: ...l the Telstra Connection Manager software Mac OS X When the Telstra Connection Manager window appears double click the installer package Once the software is installed the modem searches for a network...

Страница 6: ...gh standard of performance re liability and compatibility with Windows 7 Mac OS X The first time you run Connection Manager 1 After clicking Connect the message A new network interface has been detect...

Страница 7: ...ger software has not started automatically Click the program s icon in the dock or In Finder select Go Applications Telstra Connection Manager and then double click Telstra Connection Manager Viewing...

Страница 8: ...vice has no power the LED in dicator is off Ensure the following The device is properly inserted The computer is turned on and not in standby mode Windows or Sleep mode Mac No service is available the...

Страница 9: ...hooting suggestions refer to the User Guide If the software failed to install you ll find the User Guide in My Computer TRU Install Win Windows XP or Computer TRU Install Win Windows Vista Windows 7 N...

Страница 10: ...B slot or the thickness of your computer are such that pressure is applied to the end or side of the modem you may damage the modem or your computer In such cases do not insert the modem directly into...

Страница 11: ...he modem 1 Remove the back cover 2 Pull back the antenna connector cover Note The Telstra Ultimate Mobile Broadband USB modem has two antenna connectors If only connecting a single antenna please make...

Страница 12: ...ue The firmware is being updated Do not remove the modem from the computer Blinking amber The modem is searching for service initializing Solid amber Modem error either the modem is hav ing a problem...

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Страница 16: ...arks of Sierra Wireless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS are registered trademarks of Apple Inc registered in the U S and other countri...

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