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To send a test message to itself:
at*phonehome=1XXXXXXXXXX
1XXXXXXXXXX is the number for the Raven XE.
To see if the Raven XE is receiving text messages, send one to it. Then from the ACEManager, go to
Services – SMS – SMS Security. There are 2 fields called Last Incoming Phone Number and Last Incoming
Message you can see if it came in. Press
Refresh
if you do not see it immediately.
Over The Air Access
To utilize Over the Air access, you must have a data plan. If you do not, you will not be able to access
the ACEManager remotely over the air; additionally, you will not be able to access the internet utilizing
the Raven XE. From a security point of view, this is a good thing. If the Raven XE is only to be used as an
SMS gateway, simply get a SIM card with Text and Minutes only. Inductive Automation tested with a T-
Mobile SIM card with only text and minutes; we were unable to access the ACEManager over the air and
when the Raven XE was acting as the Primary Gateway, we were unable to get http traffic out.
Troubleshooting Notes:
(1)
To reset your device back to factory defaults, you must hold down the reset button between 45
and 60 seconds. At that point you will see the lights flash from left-to-right and right-to-left. Do
not be fooled by the flashing lights after 5 seconds of holding down the reset button. It is a
flashing pattern of lights, left-to-right.
(2)
If you are putting the Raven XE on your network and you discover certain computers on your
network start behaving incorrectly (intermittent connection drops, packet routing problems to
name a couple), this is because the Raven XE is also a router and it is attempting to act as such.
What is happening is that it is conflicting with the primary router you already have on the
network. To solve this problem, go in your ACEManager under LAN – Host Port Routing Tab and
disable the Primary Gateway.