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2110125 Rev 1.0

Problem Report Sheet

If you are having trouble with your modem, please contact:

Sierra Wireless Technical Support  

604-231-1128

  (6am to 5pm Pacific Time).

If it is deemed necessary to return the modem for repair, you will be given an RMA number, and asked to fill
out this form and return it with the modem

.

Do not return the modem without obtaining an RMA number.

Sierra Wireless Inc.

Tel. 604.231.1100

13575 Commerce Parkway, Suite 150

Fax. 604.231.1109

Richmond, BC  V6V 2L1
Canada

Date:

RMA No.

Company Name

Contact

Address

City

State/Province

Zip/Postal Code

Telephone

Fax

Email

Product

Serial Number

ESN:

206 -

Host Computer Make

Model

Operating System

To ensure prompt repair, please provide as much detail as possible.

Problem Description

Содержание AirBooster 350

Страница 1: ...o GPS is covered in a separate section Your AirBooster 350 Components All AirBooster 350 packages will include the following components AirBooster 350 RF amplifier Power Cable Sierra Wireless Product...

Страница 2: ...e atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the host communications device...

Страница 3: ...es and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that int...

Страница 4: ...y Notices o Specifications o RF Amplifier o Environmental o DB 9 Pinouts Technical Specifications AirBooster 350 RF Amplifier Compliance CDPD Release 1 1 FCC Parts 15 and 22 Voltage Standard vehicle b...

Страница 5: ...ost to GPS secondary port 8 CTS RxD_2 from GPS secondary port to host 9 RI Output reserved disregard signal Document Map Back to Product List Use the document map to jump to a subject of interest or t...

Страница 6: ...ns on the GPS generally the Field Upgrade Kit and its related software o Installation top o Mounting o Host Cable o Antenna o Power Cable Mounting the AirBooster RF Amplifier Your AirBooster RF amplif...

Страница 7: ...ble and Connector Variation in the installation requirements for antenna type and cable lengths prevent inclusion of these components in the product package Antennas and cables can be ordered separate...

Страница 8: ...Option When the AirBooster amplifier switches to the power reduction mode access to the GPS is lost If you need access to the GPS module even when the vehicle is off and there is no CDPD device connec...

Страница 9: ...show a lit green LED for POWER This will be on whether power reduction is used or not It indicates that the AirBooster 350 amplifier is receiving 12V power and is available for use Document Map Back t...

Страница 10: ...the amplifier will begin operation The ignition of the vehicle does not need to be on When a host device is detected the STATUS indicator LED will light green During normal operation the STATUS indica...

Страница 11: ...s booster support capability switched off WS214 Verify that the CDPD device is a supported model and revision and is on enabled STATUS indicator is working normally but CDPD device fails to register r...

Страница 12: ...of the problem If return of the product is required they will help you with the rest of this process 1 Obtain a Return Material Authorization RMA number from the Sierra Wireless Help Desk 2 Print and...

Страница 13: ...subjected to physical abuse improper installation or modification Warranty Registration To register the warranty visit our web site and register on line from the REGISTER option on the main tab Altern...

Страница 14: ...User Guide Document Map 1999 Sierra Wireless Inc All rights reserved...

Страница 15: ...l out this form and return it with the modem Do not return the modem without obtaining an RMA number Sierra Wireless Inc Tel 604 231 1100 13575 Commerce Parkway Suite 150 Fax 604 231 1109 Richmond BC...

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