Troubleshooting
en
69
Home Connect problem
Fault
Cause
troubleshooting
HomeConnect is not work-
ing correctly.
Different causes are pos-
sible.
▶
Go to www.home-connect.com.
No connection to the home
network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appli-
Wi-Fi is activated but a con-
nection to your home net-
work cannot be established.
1.
Ensure that the home network is
available.
2.
Reconnect the appliance to the
home network.
"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 48
"Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page 48
Leakage
Fault
Cause
troubleshooting
Water is leaking out at the
water inlet hose.
Water inlet hose is not cor-
rectly/securely connected.
1.
Connect the water supply hose cor-
rectly. Connecting the water inlet
hose
2.
Tighten the screw connection.
Water is leaking out at the
water outlet hose.
The water outlet hose is
damaged.
▶
Replace the damaged water outlet
hose.
Water outlet hose is not con-
nected correctly.
▶
Connect the water outlet hose cor-
rectly. Water outlet connection
types
Odours
Fault
Cause
troubleshooting
Odours have formed in the
appliance.
Humidity and detergent
residue may promote the
formation of bacteria.
▶
▶
If you are not using the appliance,
leave the door and detergent
drawer open so that residual water
can evaporate.