Siemens WM16XK02EU Скачать руководство пользователя

Страница: 44 / 60

Troubleshooting

Fault

Cause and troubleshooting

"E:30 / -10" and/or

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is kinked or jammed.

▶

Ensure that the water inlet hose is not kinked or
jammed.

Water level measurement system is defective.

Note:

With the error message, the appliance starts a

draining process.

First wait approx. 5 minutes until the drain process
ends.

To reset the error message, switch the appliance
off.

Switch the appliance back on.

If the error message is displayed again, call cus-
tomer service.
→

"Customer Service", Page 55

"E:35 / -10"

There is water in the base trough.

▶

Turn off the water tap.

▶

Call the after-sales service.
→

"Customer Service", Page 55

The appliance is leaking.

▶

Turn off the water tap.

▶

Call the after-sales service.
→

"Customer Service", Page 55

The detergent drawer has not been pushed in fully.

▶

Push in the detergent drawer until the symbol goes
out.

The pump unit is not inserted.

Insert the pump unit into the detergent drawer.
→

"Cleaning the detergent drawer", Page 37

Push in the detergent drawer until the symbol goes
out.

Содержание WM16XK02EU

Страница 1: ...e WM16XK02EU en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...g the appliance 15 4 7 Aligning the appliance 16 4 8 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 18 5 1 Appliance 18 5 2 Detergent drawer 18 5 3 Control panel 19 6 Before using for the first time 20 6 1 Starting an empty washing cycle 20 7 Display 21 8 Buttons 23 9 Programmes 25 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 ...

Страница 3: ...tings 37 17 Cleaning and servicing 37 17 1 Cleaning the drum 37 17 2 Cleaning the detergent drawer 37 17 3 Cleaning the drain pump 39 17 4 Cleaning the intake open ing in the rubber gasket 41 18 Troubleshooting 42 18 1 Emergency release 54 19 Transportation storage and disposal 54 19 1 Removing the appliance 54 19 2 Inserting the transit bolts 54 19 3 Using the appliance again 54 19 4 Disposing of...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Страница 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Страница 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Страница 7: ...age 55 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Страница 11: ...display shows the expected consumption detergent based on the laundry s de gree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower t...

Страница 12: ... the appliance door Basic operation Page 30 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or d...

Страница 13: ...e appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 29 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con ne...

Страница 14: ...ransit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver ...

Страница 15: ...se the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installe...

Страница 16: ...ning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity supply Note Your electrical ...

Страница 17: ...Installation and connection en 17 The connection details of the appli ance can be found under Tech nical data Page 58 2 Check the mains plug is inserted properly ...

Страница 18: ...may differ from those pictured 1 Maintenance flap for the drain pump Page 39 2 Door 3 Detergent drawer Page 18 4 Control panel Page 19 5 Water outlet hose Page 15 6 Transport struts Page 14 7 Power cord Page 16 8 Transit bolts Page 13 9 Water inlet hose Page 15 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the informa...

Страница 19: ... softener or liquid detergent 3 Dispenser for liquid deter gent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 4 1 1 3 1 Programmes Page 25 2 Programme selector Page 30 3 Buttons Page 23 4 Display Page 21 ...

Страница 20: ... gramme 3 Close the door 4 Pull out the detergent drawer 5 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Reload to start the programme a The display shows the remaining pr...

Страница 21: ...minutes 10h 1 Ready in time Buttons Page 23 10 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Programm...

Страница 22: ...shes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 33 liquid detergent Dispenser for li quid detergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 33 liquid detergent fabric softener 50 ml 1...

Страница 23: ...ge 33 Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 33 Finish in Up to 24 hours Set the programme end The programme duration is already ...

Страница 24: ... the detergent for the prewash directly in the drum Water Plus Activate Deactivate Activate or deactivate a washing pro gramme with more water and an addi tional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water Soaking Activate Deactivate Activate or deactivate soaking Before the main wash cycle starts the laundry remains in the water for longer For laund...

Страница 25: ...mance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this ...

Страница 26: ...etting Max 40 C Max 800 rpm 2 0 powerSpeed 59 Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly and normally soiled laundry Optimum washing results in under an hour Programme setting Max 40 C Max 1400 rpm 5 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1600 rpm Spin Empty Spin and drain the water If you only want to drain th...

Страница 27: ...undry in accordance with the manu facturer s instructions Programme setting Max 40 C Max 800 rpm 1 0 Automatic Soft Wash delicate items made from cotton or synthetic or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is ad apted Note The temperature and spin speed cannot be adjusted in this programme and are set automa...

Страница 28: ...not used a programme at 60 C or higher for a long time Super 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate varioSpeed The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 varioSp...

Страница 29: ...reparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie c...

Страница 30: ...t may damage stainless steel Do not use color bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 34 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on siemens home bsh group com 13 1 Switching on the appli ance Requirement...

Страница 31: ...ents and care products Page 30 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 18 3 If required add the care product 4 Push in the detergent drawer 13 6 Starting the programme Requirement A programme is set Setting a programme Page 30 Press Start Reload a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The...

Страница 32: ...ve the laundry from the drum 13 11 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your appliance against being operated unintentionally using the controls 14 1 Activating the childproof lock Press and hold the two 3 sec buttons for...

Страница 33: ...system before starting the pro gramme The selected settings are retained even after the appliance has been switched off Buttons Page 23 Pour detergent or fabric softener into the compartment for manual dosing Adding detergent and care product Page 31 Activate the intelligent dosing sys tem once the programme has ended Buttons Page 23 Requirements The laundry is prepared Preparing the laundry Page ...

Страница 34: ...on to fill the dispenser Display Page 22 Display Page 22 1 Pull out the detergent drawer 2 Open the dispenser cover 3 Pour liquid detergent and fab ric softener into the relevant dispensers Detergent drawer Page 18 Do not exceed the marking for the maximum fill level when filling 4 Close the dispenser cover Note To prevent the liquid deter gent or fabric softener from drying out close the dispense...

Страница 35: ... for the de tergent the water hardness and the degree of soiling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Adjusting the basic dosage 1 Press and hold for approx 3 seconds a The display shows the basic dosage set for 2 To adjust the setting press 3 To end the setting process wait briefly Note To adjust the basic dosage for repeat the st...

Страница 36: ... signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 On OFF Activate or deac tivate the reminder to clean the drum Programme counter 5 421 Display the num ber of finished programmes 1 Examp...

Страница 37: ...d a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Clean pro gramme without laundry and using washing powder 17 2 Cleaning the detergent drawer If you want to repl...

Страница 38: ...r 4 Remove the pump unit 5 Unclip the detergent drawer cover and remove it 6 Empty the detergent drawer 7 Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the cover with a soft damp cloth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them ...

Страница 39: ...p Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Страница 40: ... sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 39 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The...

Страница 41: ... will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 17 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Страница 42: ...Press Start Reload a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 39 The water outlet hose is connected too high Install the water outlet hose a...

Страница 43: ...age 41 E 10 00 10 20 The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 37 3 Switch the appliance on 4 If the display appears again after you clean the pump unit call customer service Customer Service Page 55 Note You can deactivate and manually dose the intel ligent dosing system until the fault is rectified Bu...

Страница 44: ...e off 3 Switch the appliance back on 4 If the error message is displayed again call cus tomer service Customer Service Page 55 E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 55 The appliance is leaking Turn off the water tap Call the after sales service Customer Service Page 55 The detergent drawer has not been pushed in fully Pu...

Страница 45: ...age 25 flashes Door is not closed 1 Close the door 2 Press Start Reload to start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 55 E 30 20 Solenoid valve defective Call the after sales service Customer Serv...

Страница 46: ... to start the programme The detergent drawer has not been pushed in fully Push in the detergent drawer until the symbol goes out The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 37 3 Switch the appliance on 4 If the display appears again after you clean the pump unit call customer service Customer Service Page...

Страница 47: ...ng the drain pump Page 39 is activated Continue the programme by selecting Spin or Empty and pressing Start Reload Resuming the programme when the programme status is Rinse Hold Page 32 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediat...

Страница 48: ... the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The...

Страница 49: ...er with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 35 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load cannot be actuated Intelligent dosing is not intended for this programme Not a fau...

Страница 50: ... spin cycle Start the Spin programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Longer whirring noise before the start of the wash cycle or fabric softening Intelligent dosing system dispenses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on the appliance Intelligent dosing ...

Страница 51: ...he water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute th...

Страница 52: ...ded to the dispenser of the in telligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 30 2 Drain the dispenser Cleaning the detergent drawer Page 37 3 Clean the dispenser 4 Refill the dispenser Filling the dispensers Page 34 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 35 Insufficient cleani...

Страница 53: ...1 Connect the water supply hose correctly Connecting the water inlet hose Page 15 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection types Page 15 Odours have formed in the appliance Humidity an...

Страница 54: ...manual by scanning the QR code in the table of contents or on siemens home bsh group com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 39 6 Detach the hoses 7 Empty the dispensers 19 2 Inserting the transit bolts Secure the appliance for transporta tion using transit bolts in order to pr...

Страница 55: ...ances as applicable throughout the EU 20 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Страница 56: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Страница 57: ...0 3 59 1 145 68 0 45 1600 44 00 Eco 40 60 2 5 0 3 00 0 490 47 0 30 1600 44 00 Eco 40 60 2 2 5 3 00 0 279 32 0 25 1600 44 00 Cottons 20 C 10 0 3 23 0 530 94 0 24 1600 43 00 Cottons 40 C 10 0 3 19 1 420 97 0 45 1600 43 00 Cottons 60 C 10 0 3 18 2 060 92 0 61 1600 45 00 Cottons 40 C Pre wash 10 0 3 59 1 450 102 0 43 1600 43 00 Easy Care 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Mixed Fab rics 40 C 4 0 1...

Страница 58: ...let hose 150 cm Length of the power cord 160 cm This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instr...

Страница 59: ......

Страница 60: ...nchen GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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