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Siemens WM14U840 Series, Инструкция по эксплуатации и руководство по установке

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        Faults and what to do about them

60

Home Connect is not 

working.

■

You can find solutions to problems with Home Connect at www.home-con-

nect.com.

■

The availability of the Home Connect functionality depends on the availabil-

ity of the Home Connect Services (e.g. provision of the app) in your country. 

Home Connect Services are not available in every country – for further 

information please check: www.home-connect.com.

Loud noises, vibrations 

and appliance "move-

ment" during the spin 

cycle.

■

Is the appliance aligned?  

~

 "Alignment" on page 18

■

Are the appliance's feet fixed? Secure the appliance's feet.

■

Have the transport locks been removed? 

~

 "Removing the transport locks" on page 14

The Touch-Display indi-

cator lights do not work 

while the appliance is 

running.

■

Has there been a power failure?

■

Have the fuses blown? Reset/replace the fuses.

■

If the fault occurs repeatedly, call customer services.

There is liquid deter-

gent residue on the laun-

dry.

■

Some phosphate-free detergents contain water-insoluble residue.

■

Select 

Rinse

 or brush the laundry after washing.

Other faults

You can rectify a fault yourself as the display shows. Or press the 

"

 button and 

pull out the mains plug. Turn off the tap and call customer services.

Faults

Cause/Remedy

Содержание WM14U840 Series

Страница 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14U840 ...

Страница 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Страница 3: ... on the appliance selecting a programme 24 Putting the washing in the drum 25 Programme settings 26 Programme features 28 Options 30 Start the programme 31 Adding more laundry or removing laundry 31 Cancel the programme 32 Programme end 32 Q Appliance menu 32 Childproof lock w 32 Audible signal settings ü 33 Appliance Setting à 33 o Home Connect 36 Calling up the Home Connect menu 37 Connecting to...

Страница 4: ...water in it freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available ...

Страница 5: ...he appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity Warning Risk ...

Страница 6: ... the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The mains plug and the protective contact socket must match and the earthing system must...

Страница 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Страница 8: ...y Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices before using the appliance for the first time Make sure that you retain these transport locking d...

Страница 9: ...ion Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capa...

Страница 10: ...ven off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the appliance If moisture penetrates the appliance this may cause it to short circuit Do not use a pressure washer steam cleaner hose or spray gun to clean your appliance Warning Risk of injury material damage damage to the ...

Страница 11: ...ctivate the display backlighting When the programme is running most of the Touch Display lighting goes out Touch any area of Touch Display to re activate the lighting Automatic standby If the appliance is not operated for a prolonged period at least 20 minutes depending on the water level inside of appliance it will automatically be put in standby mode before the programme starts or after the prog...

Страница 12: ...tlet hose to a siphon Useful tool Spirit level for aligning Wrench with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet A Mains lead B Bag Installation and operating instructions Customer Service location directory Warranty Supplementary sheet for the installation and operating instructions Cover caps for openings after the transport braces have been removed Home...

Страница 13: ...supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The appliance must be stable aligned so that it does not move around The installation surface must be firm and level Soft floors floor coverings are not suitable Installation on a base or a wooden joist floor Caution Damage to the appliance The appliance may wander and tip topp...

Страница 14: ...or the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the screws and sleeves in a safe place 1 Take the hoses out of the holders 2 Unscrew and remove all four transport brace scre...

Страница 15: ...oks Removing the support struts 1 Unscrew and remove all screws in the vertical transport struts 2 Remove the transport struts 3 Undo and remove the screws on the horizontal transport strut 4 Remove the transport strut Hose and cable lengths Connection on left side 7 105 cm 0 100 cm 8 150 cm 0 max 100 cm 7 ...

Страница 16: ...r boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not bend squash modify or cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may be damaged Optimum water pr...

Страница 17: ...high temperatures there is a risk of scalding if you come into contact with hot water e g when draining hot water into a washbasin Do not reach into the hot water Caution Water damage When water is being pumped away the outlet hose is under water pressure and may slip out of the wash basin or connection point Secure the drain hose so that it cannot slip out Caution Damage to the appliance fabrics ...

Страница 18: ...t standard accessory available from specialist dealers Alignment Level the appliance using a spirit level Incorrect levelling may result in intense noise vibrations and wandering 1 Loosen the lock nuts using a wrench by turning it in a clockwise direction 2 Check the alignment of the appliance with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four a...

Страница 19: ...applicable regulations The mains plug can be accessed at all times The mains cable is not bent squashed modified cut through or in contact with heat sources Before washing for the first time The appliance was thoroughly tested before leaving the factory To remove any water that may be left over from the test run the first wash cycle without any laundry Notes The appliance must be correctly install...

Страница 20: ... in a safe place Note Use a screwdriver if necessary 2 Insert all four sleeves a Clip the hoses securely in the holders b Clip the mains cable securely in the holders c Insert and tighten the screws Before switching on the appliance again Notes The support struts must be removed The transport braces must be removed Removing the transport locks on page 14 Pour approx 1 litre of water into the dispe...

Страница 21: ...Get to know your appliance en 21 Get to know your appliance GettoknowyourapplianceAppliance Detergent drawer with i Dos reservoir 0 Control panel touch display 8 Door Service flap ...

Страница 22: ...ch display Touch lightly to select settings 0 Door opening Press to open the door You will only be able to open the door if the appliance is switched on and the programme progress allows it 8 Main switch Press to switch the appliance on or off standby ...

Страница 23: ...s if you have touched it outside of the detection area Operating logic Touching Touch the touch display with your finger to open or select an element Swiping Swipe your finger over the touch display to scroll through a list either from left to right or top to bottom What the symbols mean Setting is not selected Setting selected Return to the higher level screen What the colours mean Setting cannot...

Страница 24: ...g the appliance on for the first time you will need to select the language you require you will not need to do this every time Page 35 2 Scroll through the options to find the programme you require Note If you have saved programmes as favourites switch to Favourites and select the programme you require from there Page 29 Programmes or favourites 0 Time Page 34 8 Options Page 30 Start or Pause H Ap...

Страница 25: ... Prepare and sort the laundry 2 Press Ï to open the door and check whether the drum has been completely emptied If required empty the drum Notes You can only open the door if the appliance is switched on If the door will not open e g due to a power cut you can open the door manually Page 57 3 Load the laundry unfolded into the drum 4 Close the door Caution Exerting excessive pressure on the door m...

Страница 26: ... changes will be applied immediately and do not need to be confirmed The changes will not be saved permanently for the programme 3 Touch the programme setting to return to the programme settings overview Activating deactivating 1 Touch the programme setting 2 Touch the programme setting to activate or deactivate it If a tick appears this means that the programme setting has been activated If there...

Страница 27: ...f æ Less Ironing has been activated the laundry will have retained a higher than average level of moisture after spinning z Water Plus Increased water level for gentler treatment of the laundry Touch z Water Plus to activate or deactivate it ç Silent Wash Reduced noise values thanks to a special wash and spin cycle and deactivated end signal Especially suitable for washing at night Touch ç Silent ...

Страница 28: ...nute increments 3 Touch I The programme end has now been set and your programme will start after a delay Note As long as the programme has not yet started you will still be able to load more laundry or remove some from the drum Flex start Activate the Flex start function to allow your smart energy system Energy manager to start your appliance once your home photovoltaic system is able to provide s...

Страница 29: ...d and the appliance will wait to be started by the smart energy system Energy manager You can display useful information and the energy and water consumption for each programme Compare the consumption data for each of the programmes with the options and programme settings that have been selected for them so that you can reduce your energy and water consumption 1 Touch This displays the energy and ...

Страница 30: ...rt can only be activated if the appliance door and detergent drawer are closed Remote start cannot be activated if the childproof lock is active Deactivate the childproof lock beforehand Remote start will be deactivated for safety reasons in the following circumstances If you open the door In the event of a power failure Once the programme has ended If you press I on the appliance If you press Rem...

Страница 31: ...cked The programme information is shown on the touch display while the programme is in progress Adding more laundry or removing laundry If the programme has already started you will still be able to load more laundry or remove some from the drum 1 Touch I This will pause the programme 2 Open the door 3 Add more laundry or remove laundry 4 Close the door 5 Touch I Notes Do not leave the appliance d...

Страница 32: ...ther spin the laundry or drain the water in order to end the programme Only then can you remove the laundry Q Appliance menu AppliancemenuIn the appliance menu you can activate deactivate the childproof lock and signal tones and implement all appliance settings 1 Touch c or touch and swipe upwards The appliance menu is now open 2 Touch the required setting Childproof lock w You can lock the contro...

Страница 33: ...he programme resumes when the appliance is switched back on Audible signal settings ü Signal tone after the end of the programme You can do the following to the signal tone Deactivate it Activate it Deactivating Touch ü Activating Touch ó Appliance Setting à You can do the following to appliance settings Adjust them Activate deactivate them Adjusting 1 Touch à 2 Swipe until the required appliance ...

Страница 34: ...and swipe your finger along the bar until the correct number of minutes past the hour is shown The time has now been set Note The time will only be shown on the touch display if it has been activated Sounds You can set the tones for the buttons messages and the programme end 1 Touch Sounds 2 Choose between Programme End and Buttons and Info 3 Swipe your finger along the bar until the required volu...

Страница 35: ...also applies to programmes that you have saved under Favourites Changing the i Dos compartment from softener to liquid detergent You can pour either softener or liquid detergent into the left hand i Dos compartment 1 Touch i Dos Auto Dosing 2 Touch Left hand side dispenser 3 Touch M to set the compartment for softener or to set the compartment for liquid detergent Note If you make changes to the i...

Страница 36: ... appliance is Wi Fi capable and can be remotely controlled using a mobile device You can use the Home Connect app to do the following on your appliance from your mobile device Set up programs and launch them Adjust activate and deactivate program settings Query the status of programs Adjust activate and deactivate appliance settings Put the appliance into standby mode Before you can use the Home C...

Страница 37: ...à 4 Press Home Connect 5 Press Continue You are now in the Home Connect menu Note Press to return to the higher level screen Connecting to the home network and the Home Connect app Connect your appliance to the home network automatically or manually you only need to do this the first time Notes If your home network router has a WPS function you can connect the appliance to your home network automa...

Страница 38: ...nu Page 37 1 Press Settings 2 Press Connect to network 3 Press Connect manually The appliance now sets up its own Wi Fi network with the name SSID HomeConnect 4 Call up the Wi Fi setting on the mobile device 5 Connect the mobile device to the Home Connect Wi Fi network and enter the password key HomeConnect Your mobile device now connects to the appliance The connection process may take up to 60 s...

Страница 39: ...nergy consumption because your appliance will not start up until your home photovoltaic system can provide sufficient energy or the energy tariff is good Further information and system requirements for using the Energy manager can be found at www home connect com energymanagement Notes The smart energy system Energy manager must use the EEBus initiative communications standard Before you start rea...

Страница 40: ...Updating the software You can update the Home Connect software on your appliance As soon as a new software update is available a note appears in the display Software update is available Would you like to install update Install the update directly via the message in the display or manually as follows 1 Press à 2 Press Software Update The Home Connect software will now be updated 3 Confirm the messa...

Страница 41: ...gent dosing system for liquid detergent and fabric softener The i Dos dispensers ß and M ß in the detergent drawer are available for this purpose You can select whether you want to use one liquid detergent and one softener or two liquid detergents You can change the i Dos dispenser from softener to liquid detergent Page 35 Depending on the selected programme and settings the optimum quantity of de...

Страница 42: ...um for fabric softener M It can be changed individually for each programme Page 30 In addition to intelligent dosing washing additives e g stain remover can be added manually via the dispenser for manual dosing You can do the following settings Activate deactivate automatic dosing for M and adjust dosage strength Page 30 Adjust the basic dosages of i Dos dispenser Page 35 Notes Reduce the basic do...

Страница 43: ... seek medical advice Caution Damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the appliance Do not allow these agents to come into contact with the surfaces of the appliance If necessary immediately wipe away spray residue and other residues droplets with a damp cloth Not...

Страница 44: ...lose zips button up covers Brush sand out of pockets and collars Remove curtain fittings or include in the net bag Sorting laundry Sort your laundry according to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry may discolour Wash white and coloured items separately Wash new coloured items separately the first time you was...

Страница 45: ...emperature and treatment of the laundry See also www sartex ch If you visit www cleanright eu you will find further information on detergents care products and cleaning agents for domestic use Standard detergent with optical brighteners Suitable for boil washable white laundry made from linen or cotton Programme Cottons cold max 90 C Detergent for colours without bleach or optical brighteners Suit...

Страница 46: ...he recom mended dosage Light No visible dirt or stains Cloth ing has taken on some body odour e g Light summer sports clothing worn for a few hours T shirts shirts blouses worn for up to one day Guest bed linen and hand towels used for one day Normal Visible dirt or a few light stains e g T shirts shirts blouses sweat soaked worn a few times Towels bedding usedfor up to one week Temperature as per...

Страница 47: ...ctable Cottons For cleaning normal to heavily soiled cotton or linen clothing Max load 10 kg 5 kg Cold 90 C 400 1400 rpm æ l z ç õ ã è M è Easy Care For cleaning easy care laundry made from synthetic fibres or mixed fabrics such as polyamide or polyester Max load 4 kg Cold 60 C 400 1200 rpm æ l z ç õ ã è M è Mixed Fabrics For cleaning different fabrics cotton synthetic fibres and mixed fabrics in ...

Страница 48: ...rgent designed for woollens strongly recom mend Max load 2 kg Cold 40 C Off 800 rpm ç M è Dark Wash For gentle cleaning of dark coloured laundry such as jeans Wash the laundry inside out High water level for an optimal rinse result Reduced spinning for optimal textile care We rec ommend using a liquid detergent Max load 3 5 kg Cold 40 C 400 1200 rpm æ l z ç õ ã è M è Shirts For cleaning blouses an...

Страница 49: ... clean the compartment before hand 3 Start the programme The programme stops before the waterproofing cycle depending on the Rinse Hold set ting 4 For waterproofing the laundry add the dosage of water proofing agent max 170 ml to the dispenser for manual dosing 5 Press the I button to continue the programme After treat the laundry in accordance with the manufacturer s instructions Max load 1 kg Co...

Страница 50: ...htly soiled laundry quickly cotton synthetic fibres and mixed fabrics in 15 minutes Max load 2 kg Cold 40 C 400 1200 rpm ç è M è Auto For cleaning hard wearing fabrics cotton synthetic fibres in one washing cycle The programme detects the fabric type and the degree of soiling and automatically adjusts the washing time amount of detergent and water volume The default temperature is 40 C Max load 6 ...

Страница 51: ...or running a separate spinning cycle Off 1400 rpm æ ç M Drain For draining all the remaining water in the washing machine separately e g after rinse hold M Drum Clean For antibacterial cleaning of the washing machine drum and rinsing the inlet and outlet hoses Note Always follow the manufacturer s instructions when dos ing the detergent 1200 rpm ç M Programme Type of washing Options Information de...

Страница 52: ...s plug Caution Fire and explosion hazard Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Caution The appliance may be damaged Cleaning agents that contain solvents e g cleaning solvent can damage surfaces and components in the appliance Do not use cleaning agents that contain solvents Appliance housing con...

Страница 53: ...etergent drawer b Pull the catch A on the back of the drawer handle in the centre at the bottom slightly towards you This unlocks the drawer handle B which you can then pull off by lifting it upwards Note Only put the drawer handle back on after you have finished cleaning c To empty the dispensers carefully pull off each of the sealing plugs and empty the contents into a suitable container d Then ...

Страница 54: ...ct the rear drawer connector against water detergent or fabric softener residue if necessary clean the outer surfaces with a soft damp cloth Dry before putting back in c Clean the drawer and the cover with a soft damp cloth or a hand shower Also clean the inner surfaces with a soft damp cloth d Dry the drawer and the cover and put them back together e Push the drawer handle back in from above unti...

Страница 55: ...ose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 4 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate 5 Refit and screw on the pump cover The handle must be in a ver...

Страница 56: ...ction point using the hose clamp Filter in the water supply is blocked Release water pressure in the supply hose 1 Turn off the water tap 2 Select any programme except Rinse Spin and Drain programmes 3 Select the I button Allow the programme to run for approx 40 seconds 4 Press the button 5 Pull out the mains plug Clean the filters 1 Disconnect the hose from the rear of the appliance 2 Use pliers ...

Страница 57: ... hot water and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen through the glass 1 Press the button Pull out the ...

Страница 58: ...oof lock is activated For continuing please hold Deactivate child lock for 3 seconds Water temperature too high Please wait until the door buttonlights up and then try again Water level too high Please start Drain programme first Stopping drum Please wait until the door button lights up and then try again Door opener has overheated Please wait until the door buttonlights up and then try again Door...

Страница 59: ... tablespoon of fabric softener with 1 2 litre of water and pour it into the manual dosing compartment not suitable for out door clothing sportswear or items stuffed with down The length of the pro grammechangesduring the wash cycle Not a fault the programme sequence is optimised for the specific washing process This may change the length of the programme shown on the Touch Display Residual water i...

Страница 60: ...lignment on page 18 Are the appliance s feet fixed Secure the appliance s feet Have the transport locks been removed Removing the transport locks on page 14 The Touch Display indi cator lights do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is liquid deter gent residue...

Страница 61: ...its by engineers Please provide the after sales service with the product number E Nr and the production number FD of the appliance You can find this information depending on the model On the inside of the loading door On the back of the appliance Trust the expertise of the manufacturer Contact us By doing so you can be sure that the repairs are carried out by trained service personnel using genuin...

Страница 62: ... WM14U840 Max 1400 rpm Cottons 48 Easy Care 40 Delicates Silk 30 Wool 45 Values determined according to EN60456 Observed values may deviate from the indicated values due to influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluc tuations in power supply and selected additional functions Program settings with maximum spin...

Страница 63: ... will provide compensation under the following conditions 1 If water damage is caused due to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance...

Страница 64: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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