Faults and what to do about them
en
59
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■
Is
æ
Less Ironing
selected?
■
Is
ç
Silent Wash
programme setting or
Silent Wash
programme
selected (depending on the model)?
■
Is the selected spin speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is tak-
ing longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
Foam may come out of
the detergent drawer.
■
Automatic dosing: i-Dos check the dosage settings and, if required, reduce
the basic dosage.
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Use less detergent in
the next wash cycle.
■
Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Residual water in the
dispenser for manual
dosing for the care prod-
uct.
Not a fault – the effectiveness of the care product is not affected.
Odours, stain formation
in the appliance.
Run the
Drum Clean
programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Repeated, intensive
foaming.
■
Check your basic dosage of intelligent dosing system and dosage strength
settings.
■
If required, use a different liquid detergent.
I am unable to connect
to my home network.
■
Wi-Fi is switched off. To connect to your home network, switch on Wi-Fi.
|
must appear on the display.
■
Wi-Fi is switched on but a connection to your home network cannot be
established. Check whether your home network is available or try to con-
nect to your home network again.
Faults
Cause/Remedy
