Faults and what to do about them.
en
27
Programme does not
start.
■
Start
/Reload or
"Ready in"
time selected?
■
Washing machine door closed?
■
w
Childproof lock activated? Deactivate it.
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Detergent solution is not
drained.
■
– – –
0
(Rinse hold = without final spin) selected?
■
Clean the detergent solution pump.
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■
Clean the waste pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
æ
Anti-crease
(depending on the model) selected?
■
Selected speed too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■
Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – foam detection system active – adds an additional rinse cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Residual water in the
compartment
i
for care
products.
■
Not a fault – the effect of the care product is not impaired.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
Cotton 90 °C
programme without laundry.
Use standard detergent.
The
x
symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour it into com-
partment
II
(not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.
Intense noise, vibrations
and "wandering" during
spinning.
■
Is the appliance levelled? Level the appliance.
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■
Are the appliance feet fixed? Secure the appliance feet.
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■
Transport locks removed? Remove the transport locks.
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Display panel/indicator
lamps do not function dur-
ing operation.
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■
If the fault occurs repeatedly, call the after-sales service.
Detergent residues on the
laundry.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select
Rinse
or brush the laundry after washing.
Faults
Cause/remedial action
