Troubleshooting
en
41
Fault
Cause and troubleshooting
"E:36 / -10"
▶
Remove any unapproved extensions from the water
hose.
→
"Connecting the appliance", Page 15
The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"E:38 / -25 / -26"
Drain pump is blocked.
▶
if the fault is displayed again,
▶
"Cleaning the drain pump", Page 36
Inlet opening of the rubber gasket is blocked.
▶
"Cleaning the intake opening in the rubber gas-
"E:60 / -2B"
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
"E:30 / -10" and/or
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
Water level measurement system is defective.
Note:
With the error message, the appliance starts a
draining process.
1.
First wait approx. 5 minutes until the drain process
ends.
2.
To reset the error message, switch the appliance
off.
3.
Switch the appliance back on.