en
Troubleshooting
40
Fault
Cause and troubleshooting
The programme does
not start.
1.
Close the door.
2.
Press
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 32
is activated.
▶
Check whether is activated.
→
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The door cannot
be opened.
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
"Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 31
Water level is too high.
▶
Select a suitable programme for draining.
→
Power failure.
▶
Open the door using the emergency release.
→
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 33
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
"Resuming the programme when the programme
status is Rinse Hold", Page 31
The water outlet hose is connected too high.
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