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Faults and what to do about them

The programme is taking

longer than usual.

■

Not a fault – the unbalanced load detection system is adjusting an imbal-

ance by repeatedly distributing the laundry.

■

Not a fault – the foam detection system is activated – a rinse cycle has

been switched on.

The length of the pro-

gramme changes during

the wash/dry cycle.

Not a fault – the programme sequence is optimised for the specific washing/

drying process. This may change the length of the programme shown on the

Touch-Display.

Foam may come out of

the detergent drawer.

Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into

dispenser

. (Not for outdoor, sports and down-filled textiles!)

Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are

suitable for machine.

Repeated, intensive foam-

ing.

Too much detergent used?
Add less detergent in the next time you run a wash cycle with the same load.
Use commercially available low foam detergent and care product which are

suitable for machine.

Odours, stain formation in

the appliance.

Run the

Drum Clean 90°C

programme without laundry.

Add washing powder or a detergent containing bleach.

Note:

To prevent foaming, only use half the amount of detergent recommend-

ed by the detergent manufacturer. Do not use detergents designed for woollens

or delicates.

I am unable to connect to

my home network.

■

Wi-Fi is switched off. To connect to your home network, switch on Wi-Fi.

†

must appear on the display.

■

Wi-Fi is switched on but a connection to your home network cannot be

established. Check whether your home network is available or try to con-

nect to your home network again.

Home Connect is not

working.

■

You can find solutions to problems with Home Connect at www.home-con-

nect.com.

■

The availability of the Home Connect functionality depends on the availabil-

ity of the Home Connect Services (e.g. provision of the app) in your country.

Home Connect Services are not available in every country – for further

information please check: www.home-connect.com.

Loud noises, vibrations

and appliance "move-

ment" during the spin

cycle.

■

Is the appliance aligned?

"Alignment" on page 19

■

Are the appliance's feet fixed? Secure the appliance's feet.

■

Have the transport locks been removed?

"Removing the transport locks" on page 14

The Touch-Display indica-

tor lights do not work

while the appliance is run-

ning.

■

Has there been a power failure?

■

Circuit breaker fuses blown? Reset/replace the fuses.

■

If the fault occurs repeatedly, call customer services.

Faults

Cause/Remedy

Содержание WD4HU541EU

Страница 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washer dryer WD4HU541EU ...

Страница 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...undry for washing 25 Preparing laundry for drying 26 C Detergents and care products 27 Detergent recommendation 28 P Overview of programmes 29 Selectable programme 29 Drying table 34 Starching 35 Dyeing bleaching 35 0 Programme default settings 35 Temperature 35 Spin speed 35 Ready in 36 wash dry or dry 36 Additional programme settings37 Speed 37 s Prewash 37 Ý Easy iron 37 l Rinse plus 38 z Water...

Страница 4: ... freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance must only be used for drying and freshening up domestic laundry consisting of ite...

Страница 5: ...he appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity Warning Risk ...

Страница 6: ...ltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility The mains plug and the protective contact socket must match and the earthing system mu...

Страница 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Страница 8: ... only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices before using the appliance for the first time Make sure that you retain these transport locki...

Страница 9: ... drying cycle has finished this prevents the laundry from cooling down sufficiently and may cause the laundry to ignite or may result in material damage or damage to the appliance During the last part of the drying cycle the laundry in the drum is not heated cooling cycle This is to ensure that it remains at a temperature at which it will not be damaged Do not switch off the appliance before the d...

Страница 10: ...ek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capacity it may not be able to operate properly or this may result in material damage or damage to the appliance Do not exceed the maximum load capacity of dry laundry Make sure you comply with the maximum load capacities specified for each of the programs Materialda...

Страница 11: ...ven off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the appliance If moisture penetrates the appliance this may cause it to short circuit Do not use a pressure washer steam cleaner hose or spray gun to clean your appliance Warning Risk of injury material damage damage to the ...

Страница 12: ... energy consumption A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise Wash the laundry without prewash Washing with prewash increases the programme duration and increases energy and water consumption The appliance has a continuous automatic load adjustment function Depending on the type of fabric and load capacity the continuous automatic l...

Страница 13: ...nce feet Safety instructions Warning Risk of injury The appliance is very heavy Be careful when lifting transporting the appliance When the appliance is lifted by its protruding parts e g the appliance door the components may break off and cause injuries Do not lift the appliance by protruding parts A Mains lead B Bag Installation and operating instructions Customer Service location directory Warr...

Страница 14: ...ance The appliance may wander and tip topple from the base when spinning The feet of the appliance must be secured with holding brackets Order no WMZ 2200 WX 975600 CZ 110600 Z 7080X0 Note On wooden joist floors install the appliance In a corner if possible On a water resistant wooden board min 30 mm thick which is screwed tightly to the floor Installing the appliance in a kitchenette Warning Risk...

Страница 15: ...ves in a safe place 1 Take the hoses out of the holders 2 Unscrew and remove all four transport brace screws a Remove the mains cable from the holders b Remove the sleeves 3 Fit the covers 4 Lock the covers firmly in place by applying pressure to the snap in hooks ...

Страница 16: ...ort strut 4 Remove the transport strut Hose and cable lengths Connection on left side or Connection on right side Tip The following are available from specialist dealers the after sales service An extension for Aqua Stop or cold water supply hose approx 2 50 m order no WZ10131 A longer supply hose approx 2 20 m for standard model 7 7 145 cm 0 150 cm 8 95 cm 60 cm 100 cm 100 cm 0 195 cm 8 140 cm 60...

Страница 17: ...s no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may be damaged Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow is at least 8 l min If the water pressure is higher than this a pressure reducing valve must be installed Connect...

Страница 18: ...f the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or put strain on it lengthways Connection Drainage in...

Страница 19: ...ull out the mains cable by the plug and never by the cable as this could damage it Observe the following information and ensure that Notes The mains voltage and voltage indicated on the appliance rating plate are the same The connected load and fuse required are specified on the rating plate The appliance is only connected to an alternating current via a properly installed earthed socket The mains...

Страница 20: ... 1 litre of water into dispenser II 8 Add standard detergent to dispenser II according to manufacturer s instructions for light soiling Note To prevent over sudsing use only half the recommended amount of detergent Do not use any woollens or mild detergents 9 Close the detergent drawer 10 Select I 11 When the programme ends press the button till the indicator lamp turns off release the button Your...

Страница 21: ...curely in the holders Before switching on the appliance again Notes The support struts must be removed Page 16 The transport braces must be removed Removing the transport locks on page 14 Pour approx 1 litre of water into dispenser II select the p Empty programme and start This will prevent detergent from flowing straight into the drain during the next wash ...

Страница 22: ...en Getting to know the appliance 22 Getting to know the appliance GettingtoknowtheapplianceAppliance Detergent drawer 0 Control panel 8 Loading door Service flap ...

Страница 23: ...e en 23 Control panel Programmes that can be selected 0 Touch Display 8 Start Pause button Touch I button to start interrupt e g reload washing and cancel the programme Power button Press the button to switch the appliance on off ...

Страница 24: ...in time Programme ends after h h hours 10 0 kg 6 0 kg Maximum load for Washing Dry ing Recommended load in kg wash dry dry Appliance work ing mode with drying Programme wash ing plus drying or only drying Ø Drying target Three drying modes for differ ent drying levels can be selected after choosing drying phase Depending on the selected model and pro gramme Display Setting Speed Additional program...

Страница 25: ...d knitted textiles e g jersey garments T shirts or sweatshirts should be turned inside out Ensure that underwired bras are appliance washable Wash delicates in a net or bag tights underwired bras etc Close zips button up covers Brush sand out of pockets and collars Remove curtain fittings or place in a net bag Sorting laundry Sort your laundry according to the care instructions and manufacturer s ...

Страница 26: ...ted with flammable liquids e g with stain remover petroleum ether thinners Risk of explosion Textiles which still contain hairspray or similar substances Notes Before drying hand washed textiles must be spun at the appropriate spin speed Before drying spin at the optimum speed A spin speed of more than 1000 rpm is recommended for cotton more than 800 rpm for easy care textiles Do not iron washing ...

Страница 27: ...ge 5 to ensure that you use the appliance safely The manufacturer s instructions for use and dosage can be found on the packaging Notes Only use liquid detergents that are self flowing Do not mix different liquid detergents Do not mix detergent and fabric softener Do not use products which have developed a top layer or are highly congealed Do not use products containing solvents caustic agents or ...

Страница 28: ...cs made from cotton or linen Standard detergent with optical brighteners Cottons From cold up to 90 C Coloured fabrics made from linen or cotton Detergent for colours without bleach or optical brighteners Cottons From cold up to 60 C Coloured fabrics made from easy care fabrics or synthetic materials Detergent for colours delicates without optical brighteners Easy Care From cold up to 60 C Delicat...

Страница 29: ...lly soiled cotton linen and mixed fab ric textiles and drying it to be immediately stored in a cupboard Notes Textiles which are washable based on the laundry symbol from 40 C 9 up to 60 C can be washed together in the same cycle The washing performance conforms to the highest possible washing performance class as defined by the legal stand ards To reach the optimal energy efficiency with the best...

Страница 30: ...0 kg Ž 40 C 2 800 rpm z Water plus Ý Easy iron l Rinse plus s Prewash â Mem ory ç Silent wash dry dry possible Í Wool h Hand or appliance washable fabrics that are made of wool or contain wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Note In order to prevent clothing shrink after drying still c...

Страница 31: ... extended period Notes Switching the k Drum Clean information signal on off Always follow the manufacturer s instructions when dosing the detergent 0 0 kg Ž 40 C 90 C 1200 rpm â Memory ç Silent wash dry dry not possible 0 p Spin Empty Single spinning program with selectable spin speed and subse quent draining To select the p Empty program set the spin speed to 2 2 1400 rpm Ý Easy iron â Memory was...

Страница 32: ...onment for 3 5mins after program finished In case of con tinuously using the refresh program it is recommended to run a washing cycle between each refresh program cycle to remove odor from the appliance The detergent can not be added for this programme 1 0 kg â Memory ç Silent wash dry dry è Ø not possible G myTime Mixed fabrics for lightly soiled laundry made of cotton and syn thetics The length ...

Страница 33: ...ion is about 90minutes Drying at a high temper ature 4 0 kg 1 5 kg Ž 40 C 400 1200 rpm wash dry è è Ø dry possible Ú Towels For hygienic cleaning of terry cloth textiles such as towels and bathrobes Adjusted spinning for optimal washing and soft to touch results 4 0 kg 3 5 kg Ž 90 C 400 1400 rpm Speed z Water plus Ý Easy iron l Rinse plus s Prewash ç Silent wash dry è è è Ø dry è è è Ø possible R ...

Страница 34: ...0 135 160 Ñ Mixed Fabrics dry 0 5 1 5 30 40 35 60 45 80 1 5 2 5 40 60 60 90 80 110 g Outdoor Waterproofing dry 1 0 120 Drying time table is only for reference For wash dry program washing duration shall be added for total program time The time listed above is the reference value the actual drying effect may be affected by the clothing type clothing weight dehydration degree and ambient temperature...

Страница 35: ...the selected programme is running The effects depending on the progress of the programme Temperature Before and after the programme starts you can change the temperature setting depending on what stage the programme is in by adjusting the desired temperature on the display The maximum temperature that can be set depends on the programme that has been selected Spin speed Depending on what stage the...

Страница 36: ...the preselected number of hours as follows 1 Select the I button 2 Touch the or button to change the number of hours 3 Select the I button wash dry or dry First you have to place the laundry into the drum and choose the wash programme Then the drying function can be activated by selecting the buttons wash dry or dry Washing and drying without interruption mode is available by pressing wash dry For...

Страница 37: ... be selected or deselected depending on the progress of the programme The button indicator lamps light up if a setting is activated The settings are not retained after the appliance is switched off Speed Washing drying in a shorter time while achieving a washing drying result that is consistent with the normal performance Touch Speed to activate or deactivate this additional programme setting Note...

Страница 38: ...nt Function designed for noise reduction Washing and drying process noise will be reduced and ending signal will be switched off Note If silent is selected for wash only remaining moisture of the laundry will be slightly increased The spin result may not be satisfying Before hanging you can select 0 Spin programme to further reduce moisture Remote start Touching Remote start allows you to start th...

Страница 39: ...only 2 Turn the water tap on 3 Open the appliance door Switching on the appliance selecting a programme Press the button till the indicator lamp lights up release the button The appliance is switched on The v Cottons programme only washing which is preset at the factory is then always displayed You can use this programme or select a different programme Note If you have activated the childproof loc...

Страница 40: ...rogramme Page 29 Selecting additional programmes You can select additional programmes via Home Connect app 1 Connect the appliance to your home network and the Home Connect app 2 Select Î Additional Programs programme appears on the display panel Note You can select the programmes directly via the Home Connect app 3 Select the desired programme on the Home Connect app The settings of the selected ...

Страница 41: ...tions on the packaging the amount of laundry soiling Filling the dispensers 1 Pull out the detergent drawer Warning Eye skin irritation If the detergent drawer is opened while the appliance is running detergent care product may run out Carefully open the drawer If detergent care product comes into contact with eyes or skin rinse thoroughly If accidentally swallowed seek medical advice 2 Pour in de...

Страница 42: ...til the programme starts After the programme has started the programme duration is displayed And the symbols for the programme progress are lighting up Note Foam detection If the symbol o also lights up in the display panel the appliance has detected too much foam during the wash cycle and automatically activated additional rinse cycles to remove the foam Childproof lock You can lock the appliance...

Страница 43: ... off and on again to change the drying programme Cancel the programme For programmes washing at high temperatures 1 Touch the I button 2 To cool down laundry Select q Rinse 3 Touch the I button For programmes washing at low temperatures 1 Touch the I button 2 Select 0 Spin 3 Touch the I button For programmes in drying process 1 Switch the appliance off 2 Switch the appliance on again 3 To cool dow...

Страница 44: ...y controlled using a mobile device You can use the Home Connect app to do the following on your appliance from your mobile device Set up programs and launch them Adjust activate and deactivate program settings Query the status of programs Adjust activate and deactivate appliance settings Switch off the appliance Before you can use the Home Connect functions you will need to carry out the following...

Страница 45: ...isplay You are now in the Home Connect menu Note Briefly press Remote start to exit the Home Connect menu Connecting to the home network and the Home Connect app Connect your appliance to the home network automatically or manually you only need to do this the first time Notes If your home network router has a WPS function you can connect the appliance to your home network automatically If your hom...

Страница 46: ...g on the mobile device 4 Connect the mobile device to the Home Connect Wi Fi network and enter the password key HomeConnect Your mobile device now connects to the appliance The connection process may take up to 60 seconds 5 Once you have connected successfully open the Home Connect app on your mobile device and carry out the steps in the app 6 In the Home Connect app enter the network name SSID an...

Страница 47: ... 2 Press I If Ÿ appears in the display Wi Fi is activated on the appliance If appears in the display Wi Fi is deactivated on the appliance Notes If you connect to your home network Wi Fi is activated automatically If Wi Fi is activated the appliance will not switch itself off automatically If Wi Fi is switched off on the appliance it is not possible to use the Home Connect app to start or control ...

Страница 48: ...lowing categories of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the installed Wi Fi communication module Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your household appliance Status of any previous resetting ...

Страница 49: ...de the appliance will not automatically switch itself off Basic settings To access the basic settings touch and hold the ç Silent button for approx 3 seconds The control panel show You can change the following basic settings The volume of the end signal The volume of the buttons The brightness of the Touch Display Switching the k Drum Clean information signal on off End signal You can select posit...

Страница 50: ...ch the k Drum Clean information signal on or off e g š Possible setting values H Sensors SensorsUnbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the spin speed is reduced or the spin cycle is not performed ...

Страница 51: ... not use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Warning Risk of injury material damage damage to the appliance Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at temperatures of at least 60ºC Leave t...

Страница 52: ...ve the drawer 2 To remove the insert Push the insert upwards from below with your finger 3 Clean the detergent dispenser tray and insert with water and a brush and dry it Clean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate ...

Страница 53: ...p 3 Take the drain hose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 4 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate 5 Refit and screw on the pump cover The han...

Страница 54: ...nnection point using the hose clamp Filter in the water supply is blocked Release water pressure in the supply hose 1 Turn off the water tap 2 Select the v Cottons activate Speed setting programme 3 Select the I button Allow the programme to run for approx 40 seconds 4 Press the button 5 Pull out the mains plug Clean the filters 1 Disconnect the hose from the rear of the appliance 2 Use pliers to ...

Страница 55: ...sk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throug...

Страница 56: ...rain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The drain pump is blocked Drain pump is blocked on page 53 The drain hose at the siphon is blocked The drain hose at the siphon is blocked on page 54 The water drain hose is connected too high Install the water outlet hose at a maximum height of 1 meter Hose and cable lengths...

Страница 57: ...lays Switch off the appliance wait for five seconds and then switch it on again If the dis play appears again call customer service Faults Cause Remedy Water is leaking from the appliance Attach the drain hose correctly or replace it Tighten the screw fitting on the supply hose The appliance is not filling with water Detergent is not being dis pensed Programme does not start Is the water tap turne...

Страница 58: ...p is blocked Drain pump is blocked on page 53 The drain hose at the siphon is blocked The drain hose at the siphon is blocked on page 54 is activated depending on the module Continue the programme by selecting 0 Spin orp Empty and pressing I The water drain hose is connected too high Install the water drain hose at a maximum height of 1 meter Hose and cable lengths on page 16 Water is not visible ...

Страница 59: ...owder or a detergent containing bleach Note To prevent foaming only use half the amount of detergent recommend ed by the detergent manufacturer Do not use detergents designed for woollens or delicates I am unable to connect to my home network Wi Fi is switched off To connect to your home network switch on Wi Fi must appear on the display Wi Fi is switched on but a connection to your home network c...

Страница 60: ...ation technology water is constantly needed to dry the laundry Therefore the water tap must be on all the time till the end of the drying phase Drying duration extended Run the k Drum Clean Ž cold programme to remove fluff which has collected in the washer drum during the drying phase If the ambient temperature is higher than 30 C this may extend the drying time Insufficient air circulation in the...

Страница 61: ... with the maximum load and divide the laundry into two drying cycles The power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low water pressure will cause evaporated steam to not condense properly and completely The water tap is closed during drying Due to the use of the water conden sation technology for dry...

Страница 62: ...e manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our Customer Service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found i...

Страница 63: ... 53 Eco 40 60 5 0 0 680 46 0 2 58 36 1400 53 Eco 40 60 2 5 0 250 26 0 2 58 26 1400 53 Eco 40 60 wash dry Cupboard dry 6 0 4 400 105 0 6 51 37 0 1 Eco 40 60 wash dry Cupboard dry 3 0 2 500 60 0 4 50 35 0 1 v Cottons 20 C 10 0 0 390 89 0 3 23 22 1400 46 v Cottons 40 C 10 0 1 280 89 0 4 08 41 1400 46 v Cottons 40 C s Prewash 10 0 1 300 100 0 4 08 41 1400 46 v Cottons 60 C 10 0 1 570 89 0 3 26 53 1400...

Страница 64: ...nditions 1 If water damage is caused due to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a corre...

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Страница 68: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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