Troubleshooting
en
57
Fault
Cause
troubleshooting
Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.
Spray arms were blocked by
tableware so detergent was
not rinsed out.
▶
Check that the spray arms are not
blocked and can rotate freely.
Detergent dispenser was
damp when detergent was
added.
▶
Only add detergent to a detergent
dispenser when dry.
Excessive formation of foam
occurs.
Hand washing-up liquid is
present in dispenser for
rinse aid.
▶
Immediately add rinse aid to the
dispenser.
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excess-
ive foaming.
▶
Change the brand of detergent.
Home Connect problem
Fault
Cause
troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing.
Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for Home Connect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for Home Connect.
Information on display panel
Fault
Cause
troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt.
▶
.
Sensor does not detect spe-
cial salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶
Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid.
1.
2.
Set the amount of rinse aid to be
dispensed.