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aus

Troubleshooting

Home Connect problem

Fault

Cause

Troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

▶

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

▶

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

▶

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

▶

Please consult the information
about support in the documents
supplied for Home Connect.

Information on display panel

Fault

Cause

Troubleshooting

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

Add "Rinse aid"

→

Page 28

Set the amount of rinse aid to be
dispensed.

→

"Setting the amount of rinse aid",

Page 29

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

▶

Set the amount of rinse aid to be
dispensed.

Malfunctions

Fault

Cause

Troubleshooting

Water is left in the appliance
at the end of the pro-
gramme.

Filter system or area under
the filters is blocked.

Clean the "Filters"

→

Page 42

Clean the "Wastewater pump"

→

Page 55

Programme has not yet
ended.

▶

Wait until the programme ends or
cancel the programme with

Reset

▶

→

"Terminate programme",

Page 35

Appliance cannot be
switched on or operated.

Software update is taking
place.

▶

Wait until the software update has
finished.

Appliance functions have
failed.

Pull out the mains plug or switch off
the fuse.

Wait at least 2 minutes.

Connect the appliance to the power
supply.

Switch the appliance on.

Содержание SN65HX01CA

Страница 1: ...Dishwasher SN65HX01CA en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...for test institute 21 Favourite 21 Additional functions 22 Features 22 Top basket 23 Bottom basket 23 Cutlery basket 24 Cutlery drawer 24 Etagere 24 Folding prongs 25 Baking sheet spray head 25 glassZone 26 Basket heights 27 Before using for the first time 28 Making settings for initial start up 28 Rinse aid system 28 Rinse aid 28 Setting the amount of rinse aid 29 Switching the rinse aid system o...

Страница 3: ...44 Appliance safety 44 Error code Fault display Sig nal 44 Washing results 46 Home Connect problem 52 Information on display panel 52 Malfunctions 52 Mechanical damage 53 Noise 54 Clean wastewater pump 55 Transportation storage and disposal 55 Removing the appliance 55 Protect appliance from frost 56 Transporting the appliance 56 Disposing of old appliance 56 Customer Service 56 Product number E N...

Страница 4: ...ormation on intended use to ensure that you use the appliance correctly and safely Only use this appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...vailable from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on packagings of detergent a...

Страница 7: ...nd utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of...

Страница 8: ...the water tap Call Customer Service Page 56 Repairs to the appliance should only be carried out by trained specialist staff Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is...

Страница 9: ...inet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of d...

Страница 10: ...aus Safety 10 Safety systems Protect children from possible hazards resulting from the appli ance The appliance is equipped with a Childproof lock Page 12 ...

Страница 11: ...ks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the...

Страница 12: ...vated manually 1 Open the appliance door 2 Pull the catch of the childproof lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door Environmental protection and saving energy Environmental protection and saving energy Environmental protection and s...

Страница 13: ...ling The sensor has different sensitivity settings that can be changed in the basic settings Sensor setting Description SE 00 Optimum setting for a mixed load and heavily soiled tableware Saves both energy and water SE 01 Adjusts the programme strength for effective re moval of food remnants even with low soiling levels Energy and water consumption are adjusted accordingly SE 02 Adjusts the progra...

Страница 14: ...nnection Page 14 7 Install the drinking water connec tion Page 14 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the s...

Страница 15: ...ety instructions Page 5 Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Страница 16: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 57 The data you need for Customer Service Page 56 1 Depending on the appliance specifications ...

Страница 17: ...y dissolve 6 Top basket Top basket 7 Cutlery drawer Cutlery drawer Page 24 8 Cutlery shelf1 Cutlery shelf Page 24 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 10 Filter system Filter system Page 42 11 Cutlery basket Cutlery basket Page 24 12 Dispenser for rinse aid Add rin...

Страница 18: ...he remain ing running time or the basic settings You can change the basic settings via the display and the setting buttons Changing basic settings Page 38 7 Programme buttons and additional functions Programmes Additional functions Page 22 8 Start button Starting the programme Page 35 9 Remote Start Remote Start Page 39 10 Timer programming and setting but tons Setting timer programming Page 34 Ch...

Страница 19: ...boratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption values 1 Duration in hrs mins 2 Energy consump tion in kWh 3 Water consump tion in litres Use Programme se quence Auto 35 45 1 1 30 1 40 2 0 700 0 850 3 11 5 14 0 Tableware Delicate tableware cutlery temperat ure sensitive plastics glasses and...

Страница 20: ...g wa ter Eco 45 1 3 15 2 0 650 3 11 0 Tableware Mixed tableware and cutlery Level of soiling Normally soiled load Most economical pro gramme Pre Rinse Cleaning 45 C Intermediate rinse Final rinse 46 C Drying Night Wash 50 C 1 4 00 2 1 050 3 11 0 Tableware Mixed tableware and cutlery Level of soiling Common household food remnants lightly dried on Reduced noise Pre Rinse Cleaning 50 C Intermediate ...

Страница 21: ...sher test appli ances com These are the conditions for conduct ing the tests however not the results or consumption values The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Open ajar using a block of approxim ately 100 mm upon completion of dry test Favourite You can save a combination of a pro gramme and an addition...

Страница 22: ...n time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro gramme and at any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use HygienePlus To ensure a higher hy giene status for the ap pliance and tableware the temperature is raised and maintained for an extra long peri...

Страница 23: ...t the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 27 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pan...

Страница 24: ...hout sorting it and with the sharp points downwards Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards Etagere Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up ...

Страница 25: ...s audibly click into posi tion Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown to ensure that the spray jet can reach all parts Note Check that the appliance is al ways operated with the top basket or the baking sheet spray head Inserting baking sheet spray head Use the baking ...

Страница 26: ...nce glassZone Use the glassZone in the top basket to clean all types of glasses gently yet thoroughly Selecting glassZone Note Consumption will increase if you operate your appliance with the glassZone switched on 1 Pull out the top basket 2 Set the slider to ON or OFF 3 Push in the top basket Cleaning glassZone Limescale and soiling from the dish washing water can block the nozzles Note Always op...

Страница 27: ...sition 6 Push in the top basket Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery basket Setting Top basket Bottom basket 1 max ø 22 cm 31 cm 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm Appliance height 81 5 cm with cutlery drawer Setting Top basket Bottom basket 1 max ø 16 cm 31 cm 2 max ø 18 5 cm 27 5 cm 3 max ø 21 cm 25 cm ...

Страница 28: ... 29 5 Start the Programme with the highest cleaning temperature Page 19 without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change this setting and other Basic settings Page 36 at any time again Rinse aid system Rinse aid system Rinse aid system You can use the rinse aid system an...

Страница 29: ...th combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the value set at the factory r 05 4 Press or repeatedly until the display shows r 00 5 To save the settings press for 3 seconds a The rinse aid system is switched off and the rinse aid refill indicator i...

Страница 30: ...usted to the level of soiling of the table ware For better washing and drying res ults please also use Rinse aid Page 28 Combined detergents Besides conventional separate deter gents a number of products are available with additional functions These products not only contain de tergent but also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional co...

Страница 31: ...e tergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter gent dispenser 15 ml 25 ml 50 ml If you are using tablets one is enough Insert the tablets in a hori zontal positio...

Страница 32: ...id damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwash...

Страница 33: ...ng and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing result will be ...

Страница 34: ...elected and the additional function last selec ted will be set by default If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button a The programme is set and the pro gramme button flashes a The remainin...

Страница 35: ...er the cycle Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme T...

Страница 36: ...water sensor for identifying soiling Sensors Page 13 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connec tion Only set the appliance to hot water if th...

Страница 37: ...ched on With the setting SP 00 the last programme selected and the last additional function selected are set by default when the appliance is switched on With the setting SP 01 the standard programme is set by de fault when the appliance is switched on Tone volume SL 02 1 SL 00 SL 03 Adjustment of tone volume Level SL 00 switches the signal tone off Button volume bL 02 1 bL 00 bL 03 Set the button...

Страница 38: ...ppliance door 2 Press 3 To open the basic settings press for 3 seconds a The display shows 4 Press repeatedly until the display shows the required set ting 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for 3 seconds 7 Close the appliance door Home Connect Home Connect Home Connect This appliance is network capable Connect...

Страница 39: ...appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connec...

Страница 40: ... Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration...

Страница 41: ...r the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www siemens home bsh group com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limescale Liquid machine care prod...

Страница 42: ... machine care products and machine clean ers Activate the glassZone Page 26 function 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any addi...

Страница 43: ...r system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray ...

Страница 44: ...ildproof lock is activated Open the appliance door Page 34 Error code Fault display Signal Fault Cause Troubleshooting E 20 60 lights up alternately Appliance has detected cal cified heating element 1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Servi...

Страница 45: ...supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 92 40 will light up altern ately Filters are soiled or blocked Clean the filters Cleaning filters Page 42 E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove ...

Страница 46: ...pliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 56 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too...

Страница 47: ... the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cut...

Страница 48: ...y The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same...

Страница 49: ...nt Page 29 Clean the appliance mechanically Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically Too little detergent is being used Increase the amount of detergent used or change Detergent Page 29 Washing p...

Страница 50: ...ured during the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and ...

Страница 51: ...erature Use detergent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by ta...

Страница 52: ...ient rinse aid 1 Add Rinse aid Page 28 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 29 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Malfunctions Fault Cause Troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is block...

Страница 53: ...ply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Mechanical damage Fault Cause Troubleshooting Appliance doo...

Страница 54: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Страница 55: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 56: ... used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the applia...

Страница 57: ...ddition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the ...

Страница 58: ...e to you on request To file a request please email to oss request bshg com or send a written request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance Declaratio...

Страница 59: ......

Страница 60: ...1631382 9001631382 010309 650 A5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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