Siemens SN23HW01KE страница 45 Скачать руководство пользователя

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TroubleshootingNL

18 Troubleshooting

You can remedy minor faults on the device yourself. Before contacting customer

service, please refer to the troubleshooting information. This way you avoid

unnecessary costs.
Tip:More information and explanations on troubleshooting can be found online

by scanning the QR code in the table of contents and on our website siemens-

home.bsh-group.com .

WARNING

Risk of electric shock! Improper repairs

are dangerous.

▶

Only trained specialist personnel may carry out repairs on the device.

▶

Only original spare parts may be used for repair of the device.

▶

If the power cord of this appliance is damaged, it must be replaced with a

special cord available from the manufacturer or its service agent.

Malfunction

Cause and Troubleshooting

E:32-00 lights up alternately

selend or indication

for water supply

burns.

Water supply hose is kinked.

▶

Route the water inlet hose without kinks.

Tap is closed.

▶

Turn on the tap.

Tap is clogged or calcified.

▶

Turn on the tap.
The amount of water flowing in when the tap is

open is at least 10 l/min.

The strainers in the water connection of the supply or

AquaStop hose are clogged.

Switch off the device.

Remove the plug from the socket.

Turn off the tap.

Unscrew the water connection.

Содержание SN23HW01KE

Страница 1: ...r manual Register your product on exclusive services and off siemens home bsh group c My Siemens and discover er to welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Страница 2: ...al protection and saving ring 11 10 2 Setting water softening 26 10 3 Softening salt 26 3 1 Disposing of the packaging 11 3 2 Saving energy 11 10 4 Switching off water softening 26 4 Set up and connection 11 4 1 Scope of delivery 11 10 5 Regenerating the softening system 27 4 2 Setting up and connecting the device 12 11 Rinse System 28 11 1 Rinse aid 28 4 3 Waste water connection 12 4 4 Drinking w...

Страница 3: ...and serial number Z Nr 53 20 2 AQUA STOP guarantee 53 14 7 Deactivate key lock run 35 21 Technical data 54 14 8 Interrupt program 35 14 9 Canceling a program 35 14 10 Switching off the appliance 36 21 1 Information on Free Software and Open Source Software 54 22 Declaration of Conformity 55 15 Basic Settings 37 15 1 Overview of the basic settings 37 15 2 Changing basic settings 39 16 Home Connect ...

Страница 4: ...y children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the resulting hazards understood Children must not play with the appliance Cleaning and user maintenance shall not be made by children unless the...

Страница 5: ...f free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device make sure that the power cord is not pinched or damaged Cutting the supply hose or submerging the AquaStop valve in water is dangerous Never immerse the plastic housing in water An electric valve ...

Страница 6: ...tions for use on the packaging of dishwasher detergents and rinse aids can lead to serious health damage Observe the safety instructions and instructions for use on the packaging of detergents and rinse aids WARNING Risk of explosion Solvents in the washing area of the device can lead to explosions Never put solvents in the washing area of the appliance Highly corrosive alkaline or strongly acidic...

Страница 7: ... Only open the appliance door carefully during the program run WARNING Danger of tipping over Overloaded crockery baskets can lead to the appliance tipping over Never overload the crockery baskets on free standing appliances WARNING Risk of electric shock Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity Do n...

Страница 8: ...nly trained specialist personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufacturer or its service agent 1 7 Dangers for children WARNING Risk of suffocation Children can pull packing material over their head and become entangled and...

Страница 9: ...tween the appliance door and the cupboard doors below with appliances installed high Watch out for children when opening and closing the appliance door WARNING Risk of chemical burns Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appliance The water in the washroom is not drinking water Res...

Страница 10: ...d to damage If the dishwasher is installed below or above other household appliances the information on installation in conjunction with the dishwasher in the installation instructions for the respective household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please check with the manufacturer of these hous...

Страница 11: ...ng and environmentally friendly Programs Page 18 4 Set up and connect For correct use connect the appliance to electricity and water in a professional manner Observe the required criteria and the installation instructions 4 1 Scope of delivery After unpacking check all parts for transport damage and the completeness of the delivery For complaints please contact the store where you purchased the de...

Страница 12: ...Check the contents of the package and the condition of the device 4 The required installation dimensions can be found in the installation instructions 1 The necessary steps can be found in the supplied installation instructions 5 Level the appliance using the adjustable feet 2 Connect the device to the drinking water connection using the enclosed parts Pay attention to a firm stand 6 Install the w...

Страница 13: ...ectNL 2 Insert the mains plug of the appliance s connecting cable into a socket in the vicinity of the appliance The connection data of the device can be found on the type plate 3 Check the mains plug for tightness 13 ...

Страница 14: ...vice 5 1 Device Here you will find an overview of the components of your device 7 8 6 9 5 4 10 3 11 2 1 12 1 Nameplate Type plate with E number and FD number Page 53 You need this information for customer service Page 53 1Depending on the device version 14 ...

Страница 15: ...ms Page 44 6 Tablet tray During the wash cycle tabs automatically fall from the detergent dispenser into the tablet compartment where the tabs can dissolve optimally 7 Upper crockery basket Etagère1 Upper spray arm Upper basket Page 22 Etagère Page 23 8 9 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms ...

Страница 16: ...Display Programs Page 18 3 The display shows information about the time remaining or basic settings You can change the basic settings via the display and the setting buttons Change basic settings page 39 4 WLAN indication Ind he water e g Home Connect Page 39 indication or w rfeed 5 icat vo r I vo ate 6 Softening indication to fill salt with softening system softeningz Page 26 em fill out 7 Progra...

Страница 17: ...is pressed the basic settings are opened Change basic settings page 39 10 Remote Start Choose start time Remote Start page 40 Make time setting Page 34 11 12 Rinse aid refill indicator Rinse System Filling rinse aid Page 28 13 door handle1 1Depending on the device version Open the appliance door 17 ...

Страница 18: ...China spots pans non sensitive crockery and cutlery Degree of pollution svery caked burnt or dried starch or protein containing food residues Intensive sPre rinse sCleaning 70 C s Intermediate rinse srinse 69 C sTo dry Intensive 70 China smixed crockery and spot Degree of pollution sslightly dried in the house keep usual food scraps sensor optimized sed sBecome dependent of the degree of pollution...

Страница 19: ...P and the remaining time 6 1 Notes for test institutes Test institutes receive instructions for comparison tests e g according to EN60436 These are the conditions for conducting the tests not the results or consumption values Inquiry by e mail to dishwasher test appliances com You will need the product number E Nr and the production number FD which you will find on the type plate on the appliance ...

Страница 20: ...NLPrograms Tip To reset the program to the pre rinse program saved in the factory you can use the Home Connect app1or reset the device to factory settings 1Depending on the device version 20 ...

Страница 21: ...the running time and energy consumption IntensiveZone sWith a mixed load with strong and Switch on lightly soiled crockery e g heavily soiled pots and pans in the lower basket and load normally soiled crockery in the upper basket sThe spray pressure in the lower basket is increased and the maximum program temperature maintained for longer This increases the running time and energy consumption Vari...

Страница 22: ...ht of the upper basket Adjusting the upper basket with side levers To wash large items of crockery in the crockery baskets you can adjust the shelf height of the top crockery basket 1 Pull out the upper basket 2 Hold the crockery basket on the sides at the top edge to prevent the crockery basket from falling off jerkily Make sure that the upper basket is level on both sides 5 Release the lever aTh...

Страница 23: ... Etagère cutlery basket 1 Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown Use the etagère and the space below it for storing small cups and glasses or for larger pieces of cutlery such as ladles or pre cut cutlery If you do not need the etagère you can fold it up 1afhankel gauge of the device version 23 ...

Страница 24: ...ing plate supports 1 Fold over folding plate supports1 If you do not need the folding plate supports fold them over 1 Push the lever forward and fold over the folding plate supports g 9 use Before first use usage 9 1 First time use When using the device for the first time or resetting it to factory settings you need to make settings 1 2 Tip Connect your device to a mobile end device You can make a...

Страница 25: ...kery We recommend that you use the appliance without any crockery before using it for the first time due to possible water stains and other residues 10 1 Overview of the water hardness settings Here you will find an overview of the adjustable water hardness values You can request the water hardness from your local water company or determine it with a water hardness tester Water hardness dH Hardnes...

Страница 26: ...lets Do not use table salt press to The factory setting is H04 5 To save the settings press for about 3 seconds to press Place the softening salt in the softening salt reservoir 10 3 Softening salt You can soften the water with softening salt Filling softening salt If the Refill softener salt indicator lights up top up the softener salt in the softener salt reservoir immediately before the program...

Страница 27: ...This increases the running time and consumption values of for example water and electricity Overview of the consumption values when regenerating the softening system Here you will find an overview of the maximum extra runtime and consumption values when regenerating the softening system 1 Press 2 Approx 3 seconds on to access the basic settings pressure Regenerating the softening system after x wa...

Страница 28: ...ds on to access the basic settings pressure aThe display shows Hxx aThe display shows to give 3 Just as often on until the display shows the factory set value r05 4 Just as often on press to the desired amount of rinse aid has been set reflected to press 2 A low setting adds less rinse aid during the wash cycle reducing the streaks on the dishes A higher setting adds more rinse aid during the wash...

Страница 29: ...itched on and the rinse aid refill indicator is deactivated reflected Tabs to press Tabs are suitable for all dishwashing tasks and do not require dosing With reduced cycles tabs may not dissolve completely leaving detergent residue This can negatively affect the cleaning effect Dishwasher powder Dishwashing powder is recommended for shortened programmes The dosage can be adjusted according to the...

Страница 30: ...in substances even not at all This may limit the cleaning effect sAdjust the rinse system and the water softening on the non combined or combined detergent used sCombined dishwashing detergents According to the manufacturer s instructions salt substitutes can only be used up to a certain degree of hardness usually 21 dH without adding softening salt For optimal washing and drying results we recomm...

Страница 31: ...ter results by using rinse aid sUse tabs with special drying performance 2 Place detergent in the dry detergent dispenser 50ml 25 ml 15ml If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent follow the manufacturer s dosing instructions and the dosing format of the detergent dispenser With a normal degree of soiling 20 ml 25 ml of dishwasher deterge...

Страница 32: ... aThe detergent dispenser is depending on the program automatically opens at the optimum time for the program The dishwashing powder or liquid dishwashing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a prog...

Страница 33: ... the crockery and observe the following Place heavily soiled crockery such as pans in the lower basket The stronger spray jet gives you a better washing result Place dishes in a safe and stable position in the appliance to prevent damage to the dishes Arrange cutlery with the pointed and sharp side down to avoid injuries Place crockery with the opening downwards so that no water remains in them Do...

Страница 34: ...move them aThe program is set and the program button flashes aThe remaining program run time appears on the display 1 To avoid water drops falling on the dishes unload the dishes from bottom to top 14 3 Set additional function You can set additional functions in addition to the selected washing programme 2 Check the rinse aid reservoir and accessories for dirt and clean if necessary Cleaning and c...

Страница 35: ...5 sTo save energy it is appliance switches off automatically 1 minute after the end of the programme If you open the door immediately after the program has ended the appliance will switch off after 4 seconds Remark If you open the appliance door when the appliance has heated up it is best to leave the appliance door ajar for a few minutes and then close it In this way you prevent an overpressure o...

Страница 36: ...witching off the device 1 The instructions for safe use Page 10consider 2 Press Tip If you press is pressed the current program is interrupted When you switch on the appliance the program will continue automatically 36 ...

Страница 37: ... with position r00 Intensive drying d001 d00 d01 When rinsing the temperature is increased which results in better drying results As a result the run time may increase slightly Remark Not suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A001 A00 A01 Set cold water connection or hot water connection Only set the device to Hot water if the hot water ...

Страница 38: ...ate The following settings are possible sWith the setting rc0 the function permanently deactivated sWith the setting rc1 you can the function can be selected via the key Activate Remote Start page 40 sWith the rc2 setting the function permanently activated This basic setting is only available after you have connected the appliance with the Home Connect app Home Connect page 39 Factory setting re S...

Страница 39: ...ck start with Home Connect 5 To save the settings press for about 3 seconds to press Connect the device quickly and easily to a mobile end device huh 1 u ncle Connect 6 Home Connect Install app huh This device is network capable Connect your appliance to a mobile terminal device to be able to operate functions via the Home Connect app The Home Connect services are not available in every country Th...

Страница 40: ...et for the first time it transmits the following categories of data to the Home Connect server first registration sUnambiguous identification of the device ready consisting of device keys and the MAC address of the built in Wi Fi communication module s Wi Fi Security Certificate communication module for information security of the connection sThe current software and hardware version of your home ...

Страница 41: ...for a long time 17 1 Cleaning the rinse aid container Measure Benefit The door seal gen the front and the control panel panel of the dishwasher control lightly with a damp cloth and a little dishwashing wipe medium This keeps these parts clean and hygienic nic WARNING Risk of health hazard The use of chlorinated cleaning agents can lead to health damage Never use chlorinated cleaning agents The ap...

Страница 42: ...l go out If the device does not have a reminder function we recommend that you perform the machine cleaning every 2 months sIf you do not complete the Machine Cleaning If you carry out 3 wash cycles the Machine Cleaning indicator will go out automatically sIn order to obtain the optimum cleaning performance to obtain pay attention to the correct placement of the cleaners sTake the safety precautio...

Страница 43: ...at no foreign objects fall into the pump container 17 5 Sieve system The sieve system filters coarse contaminants from the flushing circuit 2 3 2 1 1 3 Pull the microsieve downwards 1 microsieve fine sieve coarse sieve 2 3 Cleaning sieves Contaminants from the wash water can clog the sieves 1 After each wash check the sieves for food residues 4 Press the locking pieces together and remove the coar...

Страница 44: ...n the coarse sieve clockwise s Check that the arrow marks are opposite each other 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 4 Install the lower spray arm aThe spray arm audibly clicks into place 5 Fit and screw on the upper spray arm 17 6 Cleaning the spray arms Limescale and impurities in the wash water can block the nozzles and bearing...

Страница 45: ... original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufacturer or its service agent Malfunction Cause and Troubleshooting E 32 00 lights up alternately selend or indication for water supply burns Water supply hose is kinked Route the water inlet hose without kinks Tap is closed Turn o...

Страница 46: ... on the device E 61 02 lights up alternately seldom No device error Water drain pump is blocked or the water drain pump cover is loose 1 Clean the drain pump Cleaning the drain pump page 51 2 Secure the drain pump cover Cleaning the drain pump page 51 E 61 03 lights up alternately seldom The water is not pumped out No device error Siphon connection is still closed or the water drain hose is kinked...

Страница 47: ... electron ca hee 1 D uk g last elaa test i fat and fo approx 4 s you tg econstateerd on the per r e de ecOnden h k r huhe t adad ate wordt returned e lsHey p r t enop notyou w started in front ofO et 2 a t pro whiteem z ch i Opnieyou w d s sc hakelhe justs tek fuse in themeter greenhouse t out m t apparaat yout fromh e i s huh aald e kthere t s op cont act or switch t d W e r s aht chak ten inse 2...

Страница 48: ...spray arm Spray arm nozzles are clogged Clean the spray arms Page 44 de seven n Z ven puri zi de jn ve vu d ev r il Rei ig z en e gen pagiafter 43 de they ven in z y Onow y istaan gebracht and or not et vasphyxiated they t 1 B rscary de Sea zevand good m da an 4 fsys seven tee Page na i 3 2 z et de vash t Te zwake es P ogram afwashing program ramma chosen po day after 18 n ki een krachtime gthere ...

Страница 49: ... rinse aid has been added Add rinse aid Filling rinse aid Page 28 Residual detergent is present during the rinse cycle section Detergent dispenser lid was blocked by dishes and did not open fully 1 Arrange the dishes in the upper basket in such a way that the tablet tray is not blocked by dishes Loading crockery Page 33 Pieces of crockery are blocking the lid of the detergent dispenser 2 Do not pl...

Страница 50: ...sidues in the dishwasher detergent tray or in the tablet tray The spray arms were blocked by dishes and the detergent could not be rinsed away Make sure that the spray arms are not blocked and can rotate freely Detergent dispenser was damp when filling detergent Only put the detergent in a dry detergent dispenser Indication softening refill salt is on There is no softening salt Fill softening salt...

Страница 51: ...sket 2 Remove the upper and lower crockery basket 3 Remove the strainer system 4 Scoop out the existing water 19 Transport on hit and drain If necessary use a sponge for this 5 Lift up the pump cover with a spoon and grasp it by the bracket 19 1 Dismantling the device 1 Unplug the appliance from the mains 2 Turn off the water tap 3 Disconnect the waste water connection 4 Disconnect the drinking wa...

Страница 52: ...damaging the unit only transport the unit in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Switch on the device Page 34 You can obtain information about the current disposal methods from your dealer and your municipal or district council office 4 S...

Страница 53: ...ed off when you are away for a longer period of time for example if you are going on holiday for a few weeks Original replacement parts that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time of placing the device on the market within the European Economic Area Remark Engag...

Страница 54: ...ion from the product website Please search the product website for your device model and its documentation Alternatively you can also request the corresponding information at ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich The source code will be made available to you upon request Send a request to that effect to ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 3...

Страница 55: ...e product page of your device in the additional documents 22 Declaration of Conformity ring BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality complies with the 2 4 GHz band 2400 2483 5 MHz max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz max 100 mW BE FR MT SE 5 GHz WLAN WiFi for indoor use only BG HR NL NO CZ IT AT CH DK CY PL TR THE LI PT IS EE LV RO UK NI I...

Страница 56: ...SH Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001744196 9001744196 NL 020707 642 V1 ...

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