Appendix
A.3 Service and support
SIMATIC IPC847C
44
Getting Started, 12/2010, A5E02669190-02
A.3
Service and support
Local information
Contain your Siemens represehave questions about the products described here.
Technical documentation for SIMATIC products
You can find additional documentation for SIMATIC products and systems in the Internet:
Easy shopping at the mall
You can find the online catalog and order system under:
Industrial Automation and Drive Technologies)
Training center
All the training options are listed at:
SITRAIN homepage (
Technical support
You can contact technical support for all Industry Automation and Drive Technologies
products by:
●
E-mail: [email protected]
●
Internet: Online support request form: (
When you contact the customer support, please have the following information for the
technician on hand:
●
BIOS version
●
Order No. (MLFB) of the device
●
Installed additional software
●
Installed additional hardware
Online Service & Support
Information about the product, Support and Service, right through to the Technical Forum,
can be found at: Industry Automation and Drive Technologies - Homepage
After-sales information system for SIMATIC PC / PG
Information about contacts, drivers, and BIOS updates, FAQs and Customer Support can be
Содержание SIMATIC IPC847C
Страница 4: ...Table of contents SIMATIC IPC847C 4 Getting Started 12 2010 A5E02669190 02 ...
Страница 6: ...Introduction SIMATIC IPC847C 6 Getting Started 12 2010 A5E02669190 02 ...
Страница 16: ...Description 2 4 Status displays SIMATIC IPC847C 16 Getting Started 12 2010 A5E02669190 02 ...
Страница 20: ...Application planning 3 4 Access protection SIMATIC IPC847C 20 Getting Started 12 2010 A5E02669190 02 ...
Страница 30: ...Connection 5 4 Strain relief for network cables SIMATIC IPC847C 30 Getting Started 12 2010 A5E02669190 02 ...
Страница 34: ...Commissioning 6 3 Reinstalling the software SIMATIC IPC847C 34 Getting Started 12 2010 A5E02669190 02 ...
Страница 38: ...Troubleshooting 7 1 General problems SIMATIC IPC847C 38 Getting Started 12 2010 A5E02669190 02 ...