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Troubleshooting

7.1 General problems

SIMATIC Rack PC 647B
Getting Started, 12/2008, A5E02147333-01

Error displays on the front panel

Front LED

Possible cause

For details about the error display, see the operating

instructions:

Red WATCHDOG LED is lit

Watchdog has triggered

Section "Watchdog (WD)"

Red TEMP LED is lit

Excess temperature in the device

Section "Temperature monitoring / display

Red FAN LED is lit

Fan failure

Section "Fan monitoring"

Red HDD1 ALARM LED is lit

RAID reports that hard disk 1 is

defective

Section "RAID monitoring"

Red HDD2 ALARM LED is lit

RAID reports that hard disk 2 is

defective

Section "RAID monitoring"

Red HDD1 ALARM and HDD2

ALARM LEDs are flashing

RAID is in the "rebuild" state

Section "RAID monitoring"

Red HDD1 ALARM and HDD2

ALARM LEDs are lit

RAID system is not ready for

operation: Affected drive must be

determined with the help of the

RAID software.

Section "RAID monitoring"

Red SF PROFINET LED is lit A fault has occurred on the CPU

1616 onboard interface

Section "CP 1616 onboard communications

processor"

All front-panel LEDs are

constantly lit

Error in early BIOS-POS

In this case, contact Technical Support.

Aotewell Ltd

www.aotewell.com

Industry Automation

HongKong|UK|China

[email protected]

+86-755-8660-6182

Содержание SIMATIC 647B

Страница 1: ...________ ______________ Introduction 1 Description 2 Application planning 3 Installation 4 Connecting 5 Commissioning 6 Troubleshooting 7 Dimension drawings 8 Appendix A SIMATIC Industrial PC SIMATIC Rack PC 647B Getting Started 12 2008 A5E02147333 01 Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 2: ... context of the safety notes in this documentation qualified persons are defined as persons who are authorized to commission ground and label devices systems and circuits in accordance with established safety practices and standards Proper use of Siemens products Note the following WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical...

Страница 3: ...scopic rails 20 5 Connecting 21 5 1 Connecting peripherals 21 5 2 Connecting the device to power 22 5 3 Equipotential bonding 25 6 Commissioning 27 6 1 Requirements for commissioning 27 6 2 Initial Commissioning Initial Startup 27 6 3 Reinstalling the software 28 7 Troubleshooting 29 7 1 General problems 29 8 Dimension drawings 33 8 1 Dimensional drawing of the device 33 8 2 Dimensional drawing fo...

Страница 4: ...Table of contents SIMATIC Rack PC 647B 4 Getting Started 12 2008 A5E02147333 01 Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 5: ...uctions run Start and follow the instructions on the screen The operating instructions provide useful information on many topics such as the hardware expansion options modification of the system configuration and technical data Conventions The abbreviation Rack PC or device is also used within this documentation for the product name SIMATIC Rack PC 647B Note Safety related Notices To avoid damage ...

Страница 6: ...Introduction SIMATIC Rack PC 647B 6 Getting Started 12 2008 A5E02147333 01 Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 7: ...eset button On off button Lock Option of installing DVD burner drive slimline Hard disk removable rack Hard disk in vibration damping drive bay USB ports Lockable front door for access security Keep the front door closed during normal operation Rear view of the device example Fan power supply unit Equipotential bonding connection Expansion slots Connection elements Power supply connector Aotewell ...

Страница 8: ...Reset button The reset button can be operated using a pointed object or a paper clip for example The button signal triggers a hardware reset The PC performs a restart cold start CAUTION Data may be lost when the PC performs a hardware reset WARNING The on off button signal does not cut off power to the PC Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755...

Страница 9: ...itor MOUSE Connection for a PS 2 mouse KEYBOARD Connection for a PS 2 keyboard LPT Parallel interface 25 pin COM Serial interface V 24 9 pin sub D plug ETHERNET 1 2 2 x RJ 45 connectors Ethernet 10 100 1000 Mbps USB USB device connectors USB ports 1 to 4 Blanking plate Optional product variant PROFIBUS MPI PROFIBUS interface RS 485 electrically isolated 9 pin D sub socket optional product characte...

Страница 10: ... I via the graphics card DVI I connection Dual head adapter via the graphics card DMS59 connector on dual head graphics card optional Power supply Position of the IEC connector Description IEC connector for the AC power supply to the device The permitted power range is 100 VAC to 240 VAC Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 11: ...OFF No access HDD Display for hard disk access GREEN Access OFF No connection No data traffic ETHERNET 1 ETHERNET status display GREEN Data traffic OFF No connection No data traffic ETHERNET 2 ETHERNET status display GREEN Data traffic OFF No connection No data traffic PROFIBUS MPI optional Display of the communication status to S7 or PROFIBUS GREEN Data traffic Aotewell Ltd www aotewell com Indus...

Страница 12: ...G WATCHDOG status display RED Monitoring time elapsed OFF Internal temperature OK TEMP Internal temperature monitoring RED Internal temperature critical OFF Fan speed OK FAN Fan status only with active SOM or DiagMonitor software RED Fan speed too low OFF RAID is OK One RED HDD1 or HDD2 not OK Both RED RAID not OK for information on locating the faulty HDD refer to the RAID system section HDD1 ALA...

Страница 13: ...6 channel GREEN Active cable connected OFF No cable connected Cable disabled Interface disabled No activity PROFINET LAN X1 P1 P2 P3 Yellow LED Activity status display of CP 1616 channel YELLOW Data transfer active For unique labeling the LAN and PROFINET interfaces are numbered on the housing The numbering by the operating system may deviate from this Virtual status displays The two virtual CP 16...

Страница 14: ...Description 2 4 Status displays SIMATIC Rack PC 647B 14 Getting Started 12 2008 A5E02147333 01 Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 15: ...uld always use the original packaging for shipping and transporting the device CAUTION Risk of damage to the device When transporting the PC in cold weather it may be submitted to extreme variations in temperature In this situation ensure that no moisture condensation develops on or inside the device If condensation has developed on the device wait at least 12 hours before you switch it on Aotewel...

Страница 16: ... unit and your separately ordered accessories Please inform your local dealer of any disagreements or transport damage Please inform Siemens AG by means of the enclosed SIMATIC IPC PG quality control report form Noting down the device identification data The device can be clearly identified with the help of this identification data in case of repairs or theft Enter the following data in the table ...

Страница 17: ...nside of the front door You may need the Product Key in case you reinstall the operating system Figure 3 2 COA label Serial number S VP Order no 6AG4112 0 Microsoft Windows Product Key Ethernet 1 address Ethernet 2 address CP 1616 onboard layer 2 Device equipment The device equipment is listed on the inner side of the front door Aotewell Ltd www aotewell com Industry Automation HongKong UK China s...

Страница 18: ... way that it poses no danger for example by falling over The device conforms to protection class IP41 at the front panel Ensure that the installation opening for the device is splash proof in areas which may be subject to splash water Always maintain a minimum clearance of 50 mm to the area of the ventilation slots in order to ensure adequate ventilation of the PC Do not cover the ventilation slot...

Страница 19: ...or mounting the device can be withdrawn fully from the cabinet or rack For more detailed information on telescopic rails refer to the sections Technical data of the telescopic rails Page 20 and Dimensional drawing for the use of telescopic rails Page 34 Figure 4 1 Position of the mounting holes CAUTION The mounting screws of the telescopic rails may not protrude more than 5 mm into the enclosure C...

Страница 20: ... 2008 A5E02147333 01 4 2 Technical data of the telescopic rails Ultimate load per pair At least 14 kg Full extraction length At least 470 mm Rail thickness Maximum 9 7 mm Mounting screws M5 x 6 mm Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 21: ...n the I O manuals NOTICE The connected or built in peripherals should not introduce a counter emf into the device A counter emf greater than 0 5 V to ground on the 3 3 VDC 5 VDC 12 VDC power rail due to a connected or integrated component can prevent normal operation or even destroy the computer When measuring the counter emf remember the following The computer in question must be turned off and t...

Страница 22: ...onnected to fully isolate the device from mains Ensure easy access to this area A master mains disconnect switch must be installed if the device is mounted in a switch cabinet Always ensure free and easy access to the power inlet on the device or that the safety power outlet of the building installation is freely accessible and located close to the device Note The power supply contains a PFC Power...

Страница 23: ... cord must be used The connector must be compliant with NEMA 5 15 120 V AC power supply To be used is a flexible power cord approved to UL and with CSA label and which has the following features Type SJT with three leads min 18 AWG conductor cross section max length 4 5 m parallel grounding plug 15 A min 125 V 240 VAC power supply Use a flexible power cord which is approved to UL and CSA and which...

Страница 24: ...r cord Steps for securing the power plug 1 Loosen the screw on the power supply unit 2 Screw the power plug locking mechanism to the power supply unit with this screw WARNING If the power plug is secured with a clamp the power outlet must be freely accessible to allow the device to be easily removed from the mains Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell c...

Страница 25: ...gnal cables or cables for I O modules to ground Equipotential bonding terminal The equipotential bonding terminal on the device large surface large area contact must be connected with the central grounding busbar of the cabinet or plant in which the PC is to be installed The minimum conductor cross section may not be less than 5 mm2 Aotewell Ltd www aotewell com Industry Automation HongKong UK Chi...

Страница 26: ...onnecting 5 3 Equipotential bonding SIMATIC Rack PC 647B 26 Getting Started 12 2008 A5E02147333 01 Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 27: ...reen power LED lights up The PC performs a POST During the self test this message appears Press F2 to enter SETUP 2 Wait until this message is cleared then follow the instructions on the screen 3 Type in the Product Key as required You find this key on the Certificate of Authentication in the Product Key line NOTICE The PC may not be switched off when you run setup Do not change the default BIOS s...

Страница 28: ...he base language of the operating system to be installed is English If you want to integrate additional languages you will need to subsequently install them from Recovery CD 2 or DVD Documentation and Drivers CD Contains the documentation and the hardware drivers Restore DVD Contains a hard disk image file with the original software operating system with installed hardware drivers Restoring the fa...

Страница 29: ...the grounded outlet Check whether the monitor cable has been properly connected to the system unit and to the monitor The external monitor remains dark Power cord or monitor cable not connected If the monitor screen still remains dark after you have performed these checks please contact your technical support team The mouse driver is not loaded Check whether the mouse driver is properly installed ...

Страница 30: ...e the drive is not installed The Serial ATA plug in failed to load because the driver is not installed correctly The Intel Matrix Storage Console was unable to load a page for the following reason A plug in did not provide a page for the selected device A plug in failed to load RAID is not activated RAID is activated In this case the messages have no negative influence on the device function and c...

Страница 31: ...ID monitoring Red HDD2 ALARM LED is lit RAID reports that hard disk 2 is defective Section RAID monitoring Red HDD1 ALARM and HDD2 ALARM LEDs are flashing RAID is in the rebuild state Section RAID monitoring Red HDD1 ALARM and HDD2 ALARM LEDs are lit RAID system is not ready for operation Affected drive must be determined with the help of the RAID software Section RAID monitoring Red SF PROFINET L...

Страница 32: ...roubleshooting 7 1 General problems SIMATIC Rack PC 647B 32 Getting Started 12 2008 A5E02147333 01 Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 33: ...rawing of the device 8QLWV RI PHDVXUHPHQW PP QFK 8 2 481 4 465 429 9 76 2 87 6 5 7 444 6 487 1 18 95 0 32 18 30 16 92 17 50 19 17 3 44 3 0 22 Figure 8 1 Dimension drawing of the SIMATIC Rack PC 647B Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 34: ...elow you will find the dimensions of the telescopic rails from the Rittal company Type RP 3659 180 for 600 mm cabinet Type RP 3659 190 for 800 mm cabinet 8QLWV RI PHDVXUHPHQW PP QFK 34 83 100 100 100 44 4 3 97 3 97 3 97 1 37 1 75 Figure 8 2 Dimensional drawing for the use of telescopic rails Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 35: ...age fluctuations and flicker Low voltage directive The devices comply with the requirements of the EC Directive 2006 95 EC Low Voltage Directive Compliance with this directive has been verified according to EN 60950 1 2001 A11 2004 Declaration of conformity The EC declaration of conformity and corresponding documentation are available to responsible authorities in accordance with EC directives sta...

Страница 36: ...ursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equ...

Страница 37: ...7333 01 37 CANADA Canadian Notice This Class B digital apparatus complies with Canadian ICES 003 Avis Canadian Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Aotewell Ltd www aotewell com Industry Automation HongKong UK China sales aotewell com 86 755 8660 6182 ...

Страница 38: ...t You can contact technical support for all Industry Automation and Drive Technologies products by Phone 49 180 5050 222 Fax 49 180 5050 223 Internet Online support request form http www siemens com automation support request When you contact the customer support please have the following information for the technician on hand BIOS version Order No MLFB of the device Installed additional software ...

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