10
What to do in the event of a fault
Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
LED lights
Defective LED lights must only be replaced by the
manufacturer, their customer service department or a licensed
technician (electrician).
What to do if water gets in
If water gets in to the appliance during cooking or cleaning,
proceed as follows:
1.
Switch off the appliance.
2.
Open the floor cupboard and mop up leaking water.
3.
Leave the appliance switched off for 24 hours.
After this time, the appliance can be used again without
restrictions.
Malfunction table
--------
Problem
Possible cause
Solution
‚‚
is shown on
the display.
The safety switch-
off function is deac-
tivated. With the
safety switch-off
function deacti-
vated, the appli-
ance extends and
retracts and will be
ready to use again
after around
30 seconds.
:
Risk of injury!
Risk of crushing
when the appliance
is extending and
retracting. Stop
using the appli-
ance. Keep children
away from the
appliance.
Note:
Disconnect the
appliance from the
power supply. The
appliance needs to be
repaired. Call the
after-sales service.
The appliance
does not work
The plug is not
plugged in.
Connect the appliance
to the electricity supply
Power cut
Check whether other
kitchen appliances are
working
Faulty fuse
Check in the fuse box to
make sure that the fuse
for the appliance is OK
Appliance does
not switch on.
Filter cover not
closed.
Close the filter cover
fully.
The appliance
does not extend
or retract.
The circuit breaker
in the electrical box
is defective.
Call the after-sales
service.
The 7 segment
display is not
working.
The operating
module is
defective.
Call the after-sales
service.
The lighting
does not work.
The LED lights are
defective.
Call the after-sales
service.
If
ª
or
’
appears on the
display
The grease or
activated charcoal
filter is saturated.
Clean the filter – see
section "Cleaning and
maintenance".
