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Trouble shooting    

en

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Trouble shooting

Trouble shooting

DO NOT MODIFY THIS APPLIANCE.

Only authorized personnel from the Service Centre are 

qualified to work on the appliance.
Sometimes certain faults detected can be easily 

resolved. Before calling the Technical Assistance 

Service, bear in mind the following advice:

Any of the following are considered to be abnormal 

operation and may require servicing:

Yellow tipping of the cooktop burner flame.

Sooting up of cooking utensils.

Burners not lighting properly.

Gas valves, which are difficult to turn in case the 

appliance fails to operate correctly, contact the 

authorised service provider in your area.

Fault

Possible cause

Remedial action

Electrical operation is gener-

ally impaired.

Defective circuit breaker.

Check inside the fuse box to see if any of the fuses are 

damaged. Replace if necessary.

The circuit breaker or one of the residual-current circuit 

breakers has been triggered.

Check the control panel to see if the automatic circuit 

breaker or a fault current switch has failed.

Automatic ignition is not work-

ing.

There may be remnants of food or cleaning agent resi-

dues trapped between the ignition plugs and the burners.

The spaces in between the ignition plugs and the burners 

must be clean.

The burners are wet.

Carefully dry the burner caps.

The burner caps have not been fitted correctly.

Make sure that the caps have been fitted correctly.

The appliance is not earthed or has not been connected 

correctly, or the earth cable is damaged.

Contact an electrician.

Automatic ignition is not work-

ing and the 

”‚

 or 

”ƒ

 symbol 

appears in the display.

The electronics have overheated.

Switch the burners off or use only the lowest heat setting 

until the electronics have cooled down sufficiently.

The burner flame is uneven.

The burner parts have not been fitted correctly.

Fit the burner parts to the relative burner correctly.

The burner slots are dirty.

Clean the burner slots.

The gas does not appear to be 

flowing correctly or there is no 

gas being produced at all.

The gas supply has been shut off by the intermediate 

valves.

Open the intermediate valves.

If gas is supplied by a gas cylinder, check that this is not 

empty.

Replace the gas cylinder.

There is a smell of gas in the 

kitchen.

The gas tap is open.

Close the gas tap.

The gas cylinder has not been connected correctly.

Make sure that the gas cylinder has been connected cor-

rectly. 

Gas may be leaking.

Close the central tap in the gas line, ventilate the room 

and immediately call an authorised installer, who can 

inspect the gas system and issue an installation certifi-

cate. Do not use the appliance until you are sure that gas 

is not leaking from the system or the appliance.

The burner switches off as 

soon as the control knob is 

released.

The control knob was not held down for long enough.

If the burner is switched on, hold the control knob down 

for a few seconds longer.

The burner slots are dirty.

Clean the burner slots.

”„

”…

Ӡ

”‡

”ˆ

”‰

”Š

 appear in the dis-

play.

Electronics fault.

Disconnect the hob from the power supply. Wait a few 

seconds and then reconnect it. If the indicator remains lit, 

contact the after-sales service.

The heat setting indicator in 

the display continually devi-

ates from the heat setting that 

was selected using the control 

knob.

Incorrect calibration of the electronics.

Carry out the calibration in accordance with the installa-

tion instructions.

Содержание iQ700 ER9A SD7 Series

Страница 1: ...USER INSTRUCTIONS INSTALLATION INSTRUCTIONS MAINTENANCE INSTRUCTIONS Gas hob ER9A SD7 This cooktop is approved for use with Natural Gas and Propane Leave these instructions with the owner ...

Страница 2: ...are manufactured from recyclable materials Do not dispose of the packaging materials together with the domestic or other wastes Take them to the packaging material collection points designated by the local Authorities The manufacturer is exempt from all responsibility if the requirements of this manual are not complied with The images shown in these instructions are for guidance only Do not remove...

Страница 3: ...a gap of at least 50 mm 2 to avoid damaging any parts in bench top wood plastic or other non heat resistant materials Never leave oil or hot fat unattended DO NOT USE IN FREEZING CONDITIONS Important safety information ImportantsafetyinformationDO NOT MODIFY THIS APPLIANCE DO NOT USE OR STORE FLAMMABLE MATERIALS IN THE APPLIANCE STORAGE DRAWER OR NEAR THE APPLIANCE DO NOT SPRAY AEROSOLS IN THE VIC...

Страница 4: ...ply Do not touch the appliance surface Never switch on a faulty appliance Contact the after sales service Risk of injuries Pans which are damaged are not the right size hang over the edge of the hob or are not positioned correctly can cause serious injuries Follow the advice and warnings provided relating to the cooking pans Risk of injury Incorrect repairs are dangerous Repairs may only be carrie...

Страница 5: ... a benchtop cutout Do not stick the cooktop onto the worktop with silicone Only an officially authorised technician should connect the appliance Before you begin turn off the gas and electricity supply Before connecting the unit check whether the local connection conditions type of gas are compatible with the unit s setting Observe any special conditions imposed by local suppliers utilities The sp...

Страница 6: ...shield the clearance around the top and sides of shield will allow adequate ventilation Ensure the side and top clearances are not obstructed If an oven is positioned below the cooktop the barrier does not need to be fitted but a space of 35 mm must be maintained between the underside of the cooktop and the top of the oven Installation of cooktop into the kitchen bench Side clearances If the dista...

Страница 7: ...es To find out the factory set gas type see bottom of cooktop next to gas connection Remove plastic cap from gas supply line prior to installation Fit regulator N G or a test point Propane directly to the R 1 2 connection Direction of gas flow is indicated on the rear of the regulator Position of the inlet connection Use pipe compound or thread sealant properly threaded pipes and careful assembly ...

Страница 8: ...ations and the conditions laid down by the local gas company Before conversion the cooktop must be disconnected from the electricity and gas valves must be turned to the OFF position Important After finishing stick the sticker indicating the new gas type close to the specifications plate Replacing the injectors Request change over injectors from our customer service deparment refer injector chart ...

Страница 9: ...om part M1 fig b3 b4 4 Remove the inner flame nozzle M4 from part M2 fig b5 b6 5 Screw in the new inner flame nozzle properly fig b6 b7 See table Installing the appliance To fit the components work backwards through the instructions for removing them Adjusting the gas valves The gas hob cover and the plug in board must be removed before you can adjust the gas valves Removing the cover Remove the g...

Страница 10: ... event of damage the gas valve must be completely replaced Getting to know your appliance GettingtoknowyourapplianceBurner locations Pan supports Control knobs Economy burner with an output of up to 1 1 kW Standard output burner with an output of up to 1 9 kW High output burner with an output of up to 2 8 kW Dual wok burner with an output of up to 6 1 kW Controls and burners Each control knob is m...

Страница 11: ...echnical Assistance Service Code The manufacturer accepts no liability if these accessories are not used or are used incorrectly Inner and outer flame on full power Outer flame on low power inner flame on full power Inner flame on full power Inner flame on low power Burner parts 1 Ignition plug 2 Thermocouple 3 Burner ring 4 Burner cup 5 Burner cap Additional wok grid Only suitable for use on wok ...

Страница 12: ...few seconds after the burner is switched off a sound thud will be produced This is not a fault this means that the safety device is no longer operating Warnings It is normal to hear a soft whistling noise while the burner is operating When first used it is normal for the burner to give off odours This does not pose any risk and does not indicate a malfunction They will disappear in time An orange ...

Страница 13: ...itch to heat setting 1 for 5 8 minutes This information also applies for the other suggested burners Pans should be placed on the hob carefully Do not strike the hob and do not place excessive weight on it Do not place anything eg flame tamer asbestos mat between pan and pan support as serious damage to the appliance may result Do not remove the pan support and enclose the burner with a wok stand ...

Страница 14: ...Sautéed fresh vegetables Wok burner 5 7 š 9 5 7 High output burner 6 8 š 9 6 8 Chips Wok burner 12 17 š 7 12 17 High output burner 15 20 š 9 15 20 Meal Total time in min Step 1 Step 2 Burner v v Standard output burner 25 30 š 9 25 30 Eggs Shakshuka menemen Standard output burner 15 20 š 9 10 12 4 5 8 High output burner 13 18 š 8 7 9 3 6 9 Wok burner 15 20 š 6 11 13 4 4 7 Omelette 1 portion Standar...

Страница 15: ... Small sausages 12 pcs High output burner 5 10 š 9 1 3 š 7 4 7 Standard output burner 7 12 š 9 7 12 Wok burner 5 10 š 9 1 3 š 5 4 7 Boiled sausages 12 pcs Standard output burner 8 13 9 8 13 Wok burner 9 14 4 9 14 High output burner 7 12 7 7 12 Beefburger 4 pcs 1 cm thick 110 g High output burner 4 9 š 9 1 3 š 7 3 6 Wok burner 4 9 š 7 1 3 š 6 3 6 Standard output burner 5 10 š 9 1 3 š 8 4 7 Heat bak...

Страница 16: ...ubber rests ensure that these are also cleaned The rests may come loose and the pan support may scratch the hob Always dry the burners and pan supports completely Water droplets or damp patches on the hob at the start of cooking may damage the enamel After cleaning and drying the burners make sure the burner caps are correctly positioned on the diffuser Caution Do not remove the control knobs when...

Страница 17: ...rs in the display The electronics have overheated Switch the burners off or use only the lowest heat setting until the electronics have cooled down sufficiently The burner flame is uneven The burner parts have not been fitted correctly Fit the burner parts to the relative burner correctly The burner slots are dirty Clean the burner slots The gas does not appear to be flowing correctly or there is ...

Страница 18: ...fter sales service directory Warranty conditions In the unlikely event that the appliance is damaged or does not meet your expectations in terms of quality please inform us as soon as possible For the warranty to be valid the appliance must not have been tampered with or used inappropriately The applicable warranty conditions are those set out by the company s representative office in the country ...

Страница 19: ......

Страница 20: ... 8001262291 9001133988 021104 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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