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Appendix
S1_SL1 / englisch / A31008-M373-B103-1-7619 / appendix.fm / 08.06.2004
… the answering machine
does not record any messages
or has automatically switched
over to "announce only"?
Its memory is full.
Delete old messages
Play back new messages and
delete.
… the handset does not ring
after the ISDN number (MSN)
has been set up?
The area prefix has been stored
with the MSN.
Store MSN
without
area prefix
… You don't hear anything?
The
u
key was pressed – the
microphone has been muted.
Press
”
to return to the call.
… You can't dial a phone
number any longer?
The long distance prefix has
changed.
The telephone is blocked.
Check the long distance prefix
and correct it (page 126).
Check the status display,
unlock the telephone if neces-
sary (page 10).
… there are
no incoming
calls
?
Call forwarding
Immediately
has been activated.
The MSN has not been assigned
to the internal user.
The authorisation
Internal only
is set.
Deactivate call forwarding
Immediately
Determine the receive MSN
Change the authorisation
… during
call forwarding
the
forwarding conditions
are
not displayed?
Internal call forwarding is acti-
vated.
Activate external call forward-
Apply to have this activated by
the network provider.
… the telephone also rings for
fax-PC calls?
The phone number is in the
phone number list of the base
telephone.
Delete the corresponding
phone number (MSN) in the list
… the display shows
no call
charges
?
The call charge display is not set
or this performance feature is
not enabled by the network pro-
vider.
Activate the call charge display
Apply for the performance fea-
ture "charge transmission"
from the network provider.
… you cannot access the
answering machine
?
The answering machine lock has
been activated.
Enter answering machine PIN
… you are unable to record
any new information or
announcements
?
There is insufficient remaining
memory.
Delete old messages/informa-
Reduce the quality of the
recordings (page 83).
… you have a
PABX
and, after
dialling, the wrong connec-
tion or no connection is
made?
You have entered the wrong pre-
fix or no prefix.
Check and correct the prefix
…
the handset
does not ring
as set?
There is a different setting for
the ringer melody for the MSN.
Change the ringer tone melody
… it is not possible to access
the
answering machine
from
the
handset
?
The handset is not assigned to
the receive MSN for the answer-
ing machine.
Check assignment (page 81).
… some of the
ISDN func-
tions
do not work as stated?
The ISDN function has not been
enabled.
Check with your network pro-
vider.
… another
telephone
on the
So bus
does not ring
?
The same MSN was assigned to
the telephones. One of the tele-
phones also has
internal
call for-
warding activated.
Deactivate internal call for-
warding or set external
call forwarding (page 116).
What has happened
when …
Possible cause
Possible solution