Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Faults
14
Fault
Possible cause
Solution
The general electrical
system is malfunctioning.
Defective fuse.
Check the fuse in the main fuse box and
change it if it is damaged.
The automatic safety switch or circuit
breaker has tripped.
Check the main control panel to see if the
automatic safety switch or circuit breaker
has tripped.
The automatic switching on
function does not work.
There may be food or cleaning
products stuck between the ignition
sparkers and the burners.
The space between the ignition sparker and
the burner must be clean.
The burners are wet.
Dry the burner caps carefully.
The burner caps are not correctly
positioned.
Check that the covers are correctly
positioned.
The appliance is not earthed, is poorly
connected or the earthing is faulty.
Contact the installation technician.
The burner flame is not
uniform.
The burner components are not
correctly positioned.
Correctly place the parts on the appropriate
burner.
The grooves on the burner are dirty.
Clean the grooves on the burner.
The gas flow is not normal
or there is no gas.
The gas supply is blocked via
intermediary valves.
Open all gas taps.
If the gas is supplied from a gas
cylinder, check that this is not empty.
Change the gas cylinder.
The kitchen smells of gas.
A gas tap has been left on.
Turn off the taps.
Incorrect coupling of gas cylinder.
Check that the coupling is sound.
Possible gas leak.
Shut off the gas supply, ventilate the
premises and immediately notify an
authorised installation technician so that they
can check and certify the installation. Do not
use the appliance until you are sure that
there is no gas leak in the installation or
appliance itself.
The burner immediately
switches off after releasing
the control knob.
The control knob was not held down for
long enough.
Once the burner is on, hold the control knob
down a few seconds longer.
The grooves on the burner are dirty.
Clean the grooves on the burner.