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    Cleaning and maintenance

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Cleaning and maintenance

Cleaning and maintenance

Cleaning

Once the appliance is cool, use a sponge to clean it 

with soap and water.
After each use, clean the surface of the respective 

burner parts once they have cooled down. If any 

residue is left (baked-on food, drops of grease etc.), 

however little, it will become stuck to the surface and 

more difficult to remove later. The holes and grooves 

must be clean for the flame to ignite properly. 
The movement of some pans may leave metal residue 

on the pan supports.
Clean the burners and pan supports using soapy water 

and scrub with a non-wire brush.
If the pan supports are fitted with rubber rests, ensure 

that these are also cleaned. The rests may come loose 

and the pan support may scratch the hob.
Always dry the burners and pan supports completely. 

Water droplets or damp patches on the hob at the start 

of cooking may damage the enamel.
After cleaning and drying the burners, make sure the 

burner caps are correctly positioned on the diffuser.

Caution!

Do not remove the control knobs when cleaning the 

appliance. The appliance may be damaged if 

moisture finds its way inside.

Do not use steam cleaners. This could damage the 

hob.

Maintenance

Always clean off any liquid as soon as it is spilt. This will 

prevent food remains from sticking to the hob surface 

and you will save yourself any unnecessary effort.
Due to the high temperatures endured, the wok burner 

and the stainless steel zones (grease drip tray, burner 

outline, etc.) can change colour. This is normal. After 

each use, clean these areas with a product that is 

suitable for stainless steel.
It is recommended that the cleaning product available 

from our Technical Assistance Service (code 311499) 

is used regularly.

Caution!

The stainless steel cleaner must not be used in the area 

around the controls. The (printed) symbols may be 

wiped off.

Do not leave acidic liquids (e.g. lemon juice, vinegar, 

etc.) on the hob.

3

Trouble shooting

Trouble shooting

Sometimes certain faults detected can be easily 

resolved. Before calling the Technical Assistance 

Service, bear in mind the following advice:

Fault

Possible cause

Solution

The general electrical system 

is malfunctioning.

Defective fuse.

Check the fuse in the main fuse box and change it if it is 

damaged.

The automatic safety switch or circuit breaker has 

tripped.

Check the main control panel to see if the automatic safety 

switch or circuit breaker has tripped.

The automatic switching on 

function does not work.

There may be food or cleaning products stuck between 

the ignition sparkers and the burners.

The space between the ignition sparker and the burner 

must be clean.

The burners are wet.

Dry the burner caps carefully.

The burner caps are not correctly positioned.

Check that the burner caps are correctly positioned.

The appliance is not earthed, is poorly connected or the 

earthing is faulty.

Contact the installation technician.

The burner flame is not uni-

form.

The burner components are not correctly positioned.

Correctly place the parts on the appropriate burner.

The grooves on the burner are dirty.

Clean the grooves on the burner.

The gas flow is not normal or 

there is no gas.

The gas supply is blocked by gas taps.

Open all gas taps.

If the gas is supplied from a gas cylinder, check that it is 

not empty.

Change the gas cylinder.

The kitchen smells of gas.

A gas tap has been left on.

Turn off the taps.

Incorrect coupling of gas cylinder.

Check that the coupling is sound.

Possible gas leak.

Shut off the gas supply, ventilate the premises and imme-

diately notify an authorised installation technician to check 

and certify the installation. Do not use the appliance until 

ensuring that there is no gas leak in the installation or 

appliance itself.

Customer service    

en

9

4

Customer service

Customer service

When contacting our customer service, please provide 

the product number (E-Nr.) and production number (FD) 

of the appliance. This information is given on the 

specifications plate located on the lower section of the 

hob and on the label in the user manual.
Please find the contact data of all countries in the 

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You 

can therefore be sure that the repair is carried out by 

trained service technicians who carry original spare 

parts for your appliances.

Warranty conditions

In the unlikely event that the appliance is damaged or 

does not meet your expectations in terms of quality, 

please inform us as soon as possible. For the warranty 

to be valid, the appliance must not have been tampered 

with, or used inappropriately.
The applicable warranty conditions are those set out by 

the company's representative office in the country of 

purchase. Detailed information is available from retail 

outlets. Proof of purchase must be presented to obtain 

the benefits of the warranty.
We reserve the right to introduce changes.

7

Environmental protection

Environmental  protection

If the 

)

 symbol is shown on the specifications plate, 

bear in mind the following instructions:

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly 

manner.

The packaging of your appliance has been 

manufactured using only the materials which are strictly 

necessary to guarantee efficient protection during 

transport. These materials are 100% recyclable, thus 

reducing the environmental impact. You can also 

contribute to caring for the environment by following the 

advice below:

Dispose of the packaging in the appropriate 

recycling bin.

Before you get rid of an old appliance, make sure 

you disable it. Contact your local authority to find out 

the address of your nearest recycling centre to 

dispose of your appliance.

Do not pour used oil down the sink. Collect it in a 

sealed container and take it to an appropriate 

collection point or, failing that, place it in the rubbish 

bin (it will end up in a controlled dump; this is 

probably not the best option, but it will avoid 

contaminating ground water).

The burner immediately 

switches off after releasing the 

control knob.

The control knob was not held down for long enough.

Once the burner is on, hold the control knob down a few 

seconds longer.

The grooves on the burner are dirty.

Clean the grooves on the burner.

Fault

Possible cause

Solution

GB

0344 892 8999 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € 

per minute.

This appliance is labelled in accordance with 

European Directive 2012/19/EU concerning 

used electrical and electronic appliances 

(waste electrical and electronic equipment - 

WEEE). The guideline determines the 

framework for the return and recycling of used 

appliances as applicable throughout the EU.

Содержание EG6B.H Series

Страница 1: ...EG6B H EG6B P EG7B Q EG7B S Gas hob en Instruction manual ...

Страница 2: ...ts Control knobs Economy burner with an output of up to 1 kW Standard output burner with an output of up to 1 75 kW High output burner with an output of up to 3 kW Mini wok burner up to 3 3 kW 2 1 3 2 1 4 1 2 2 1 6 ...

Страница 3: ...s are for guidance only Do not remove the appliance from its protective packaging until it is installed in the unit Do not switch on the appliance if it is damaged in any way Contact our Technical Assistance Service This appliance is class 3 type according to the EN 30 1 1 regulation for gas appliances built in appliance Before installing your new hob ensure that it is being installed according to...

Страница 4: ...rning Risk of poisoning The kitchen will become hot and humid and combustion products produced when this gas appliance is used Make sure the kitchen is well ventilated particularly when the hob is in operation either keep the natural ventilation apertures open or install a ventilation system extractor hood Intense prolonged use of the appliance may require additional or more effective ventilation ...

Страница 5: ...after sales service immediately to have the control knob repaired or replaced Warning Risk of electric shock Do not clean the appliance using steam cleaners Getting to know your appliance GettingtoknowyourapplianceYou can find your appliance and the burner powers in the model overview Page 2 Controls and burners Each control knob is marked with the burner it controls You can use the control knobs ...

Страница 6: ... switched off To ensure that this device is active 1 Switch on the burner as usual 2 Without releasing the control knob press and hold it down firmly for 4 seconds after lighting the flame Switching off a burner Turn the corresponding control knob clockwise to the 0 setting A few seconds after the burner is switched off a sound thud will be produced This is not a fault this means that the safety d...

Страница 7: ...ta Reheating keeping things hot and making tasty casseroles Economy burner Cooking casse roles rice pudding caramel Defrostingand slow cooking vegetables fruit and fro zen products Melting but ter chocolate jelly Burner Minimum diame ter of the cook ware base Maximum diame terofthecookware base Wok burner 22 cm 30 cm High output burner 20 cm 26 cm Standard output burner 14 cm 22 cm Economy burner ...

Страница 8: ...tainless steel cleaner must not be used in the area around the controls The printed symbols may be wiped off Do not leave acidic liquids e g lemon juice vinegar etc on the hob 3Trouble shooting TroubleshootingSometimes certain faults detected can be easily resolved Before calling the Technical Assistance Service bear in mind the following advice Fault Possible cause Solution The general electrical...

Страница 9: ...n an environmentally friendly manner The packaging of your appliance has been manufactured using only the materials which are strictly necessary to guarantee efficient protection during transport These materials are 100 recyclable thus reducing the environmental impact You can also contribute to caring for the environment by following the advice below Dispose of the packaging in the appropriate re...

Страница 10: ......

Страница 11: ......

Страница 12: ...group com 9001179375 9001179375 001221 Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom ...

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