Questions & Answers
112
Ben
Q
2006, G
:\Mobil
\X85\E71_Obsi
di
an\fcc_vo
he
r_die
se_m
ail
_le
sen
\FM\OBSIDIAN_FAQ.fm
left page (112)
of E71 Obsidian, FCC, am, (09.08.2006, 15:36)
Te
m
p
lat
e: Minion
, 140x105 mm, Ve
rsi
o
n 1.6;
VAR Language: am;
VAR issue
date: 060714
Charging error
(charge icon not
displayed).
Battery totally discharged.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
5 °C to 45 °C (41 °F to 113 °F).
Make sure the ambient temperature is right,
wait for a while, then recharge.
Contact problem.
Check power supply and connection to the
phone. Check battery contacts and telephone
connection socket, clean them if necessary,
then insert battery again.
No mains voltage.
Use different mains power socket, check mains
voltage.
Wrong charger.
Only use original accessories.
Battery faulty.
Replace battery.
SIM error.
SIM Card not inserted correctly.
Check that the SIM Card is inserted correctly
(page 15).
Dirty SIM Card contacts.
Clean SIM Card with a dry cloth.
SIM Card with wrong voltage.
Use 3V SIM Cards only.
SIM Card damaged (e.g. broken).
Carry out a visual check. Have service provider
change the SIM Card.
No network
connection.
Weak signal.
Move higher, to a window or an open space.
Outside the GSM range.
Check service provider’s coverage area.
Invalid SIM Card.
Complain to the service provider.
New network not authorised.
Try manual selection or select a different
network (page 84).
Network call barring is set.
Check network barrings (page 83).
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is
automatic. Switching phone off and on again
can speed this up.
Calls not possible. Second line set.
Set line 1
ã
New SIM Card inserted.
Check for new barrings.
Charge limit reached.
Reset limit with PIN2 (page 42).
Credit used up.
Load credit.
Problem
Possible causes
Possible solution