Clinitek Advantus
Operator’s
Guide
59
T
r
o
u
b
l
e
sh
o
o
t
i
n
g
Push bar does
not move back to
the left after
moving a strip
The last strip has
been placed in a
loadlisted run, or
the analyzer is
waiting for entry
of an ID
The analyzer is functioning
properly.
Begin a new loadlisted run after the
current run is complete, or enter the
ID number being requested.
A very dark urine
is being tested.
The strip sensor
is unable to verify
the presence of
the strip until it
reaches the first
readhead
Presence of the strip is verified at
the first readhead, requiring an
additional 3 cycles (21 seconds).
The push bar moves back to the
left.
Continue testing in the normal
manner.
Push bar moves
to the right when
a strip has not
been placed on
the platform
The strip sensor
was accidentally
triggered by a
hand, sleeve, or
other foreign
object
The push bar moves back to the left
after 3 cycles (21 seconds).
1. Continue testing in the normal
manner.
2. Do not place your hand or other
objects on the strip loading
station. These can be mistaken
for a reagent strip.
Strip sensor
problem
1. Ensure that the run is complete,
and the analyzer is at the
Ready/Run screen.
2. Ensure that the strip loading
station is clear of all strips and
foreign objects.
3. Turn analyzer power off.
4. Wait several seconds.
5. Turn analyzer power on.
6. If the problem continues,
contact your local technical
support provider.
Test results are
not being printed
by the internal
printer.
Internal printer is
set to off
Set the internal printer to On
through the Setup Routine.
No paper
installed in printer
Install a new roll of paper.
Symptom
Possible Cause
Remedy