13.1.03
Dinghy-fb-ger.fm
73
DINGHY, INT English A31008-H6900-A4-3-7619
Questions & Answers
Problem
Possible causes
Possible solutions
Message cannot be
sent.
Service provider does not support this
service.
Check with your service provider.
Phone number of the service centre is
not set or is wrong.
Set service centre (p. 32).
SIM card contract does not support this
service.
Contact your service provider.
Service centre overloaded.
Repeat message.
Addressee does not have a compatible
phone.
Check.
PIN error/
PIN 2 error.
Three wrong entries.
Enter the MASTER PIN (PUK) provided with
the SIM according to the instructions. If
MASTER PIN or PIN are lost, contact your
service provider.
Phone code error.
Three wrong entries.
Contact Siemens Service (p. 74).
Service provider code
error.
No authorisation for this service.
Contact your service provider.
Too few/too many
menu entries.
Functions may have been added or re-
moved by the service provider via the
SIM card.
Check with your service provider.
No fax possible.
Incorrect settings in the PC.
Check settings (p. 63).
No authorisation for the service.
Contact your service provider.
Damage
Severe shock.
Remove battery and SIM and insert them again. Do not dismantle the phone.
Phone became wet.
Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry connec-
tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the
phone.