Troubleshooting
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Use these tips to resolve simple issues.
Problem
Possible solution
Sound is weak.
Replace empty battery.
Clean earmold.
Increase volume.
Hearing instru-
ment emits whis-
tling sounds..
Reinsert the earmold until it fits
securely.
Decrease volume.
Clean earmold.
Sound is distorted
Decrease volume.
Replace empty battery.
Clean earmold.
Hearing instru-
ment emits signal
tones.
Gently close battey compartment
completely.
Replace empty battery.
Hearing instru-
ment does not
work.
Turn hearing instrument on.
Gently close battery compartment
completely.
Replace empty battery.
Make sure battery is inserted cor-
rectly.
Power-on delay is active. Wait 18 sec-
onds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting
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