System Features
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Answering Calls
This section describes the features available for answering calls:
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Group pickup
•
Night pickup
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Station pickup
Group Pickup
The group pickup feature allows you to answer a call to a ringing
extension number in your pickup group, without knowing the
extension number. Not all telephones in your work area are necessarily
in your pickup group. Ask your system administrator for a list of the
extension numbers in your pickup group.
Answer a call to any extension number in your pickup group as
follows:
1. Lift the receiver.
2. Listen for the dial tone.
3. Dial .
4. Begin speaking.
Answer a call to any extension number in your pickup group when
you are talking on the telephone as follows:
1. Press flash.
2. Dial .
3. Answer the call.
4. Press flash to reconnect to the first caller.
Night Pickup
Night pickup allows you to answer incoming calls that are received
after hours at an unattended station.
After you answer a call, you can transfer it to the correct destination.
Note:
To transfer a night call, use the transfer feature (“Transferring
Calls” on page 2-4).
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