8
Troubleshooting
Fault
Corrective measure
After applying the supply voltage U
IN
, the
“Power” LED (U
IN
*) does not light up
•
Set switch S 1 (Power) to the “ON” position
Signals from the connected read cycle sensor
continue to have no effect in the ID sensor
•
Connect the read cycle sensor according to
the operating instructions of the ID sensor
•
Check the position of switch S 3 (SGND–
GND)
•
Set the source of the read cycle in the ID
sensor to “Sensor 1” using the SOPAS ET
configuration software . Carry out the down‐
load to the ID sensor!
After connecting the PC to the “AUX” male
connector, the ID sensor cannot be accessed
using the SOPAS ET configuration software
•
If no CMC600 is plugged in, set switch S 4
to the “NO” position
•
SOPAS ET: The required device description
file for the relevant ID sensor is not availa‐
ble, or it has a different firmware version
than the current device. Reload and inte‐
grate a suitable device description file in
SOPAS ET via the device catalog.
•
SOPAS ET: Use the “Device search” func‐
tion to establish communication with the ID
sensor
8.1
Returns
b
Only send in devices after consulting with SICK Service.
b
The device must be sent in the original packaging or an equivalent padded pack‐
aging.
NOTE
To enable efficient processing and allow us to determine the cause quickly, please
include the following when making a return:
■
Details of the contact person
■
Description of the application
■
Description of the fault that occurred
8.2
Repairs
Repair work on the device may only be performed by qualified and authorized personnel
from SICK AG. Interruptions or modifications to the device by the customer will invalid‐
ate any warranty claims against SICK AG.
8
TROUBLESHOOTING
20
O P E R A T I N G I N S T R U C T I O N S | CDB620
8021690/ZZN1/2021-05-07 | SICK
Subject to change without notice
