SHOWTEC Helix M1000 Q4 Mobile, Руководство пользователя

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36
Ordercode: 43740
Helix M1000 Q4 Mobile
Problem Probable cause(s) Remedy
One or more
fixtures do not
function at all No power to the fixture
● Check if power is switched on and
cables are plugged in
Internal fuse blown
● Return the device to your Showtec
dealer
Fixtures reset
correctly, but all
respond erratically
or not at all to the
controller The controller is not connected ● Connect controller
5-pin XLR Out of the controller does
not match XLR In of the first fixture
on the link (i.e. signal is reversed)
● Install a phase reversing cable between
the controller and the first fixture on the
link
Fixtures reset
correctly, but some
respond erratically
or not at all to the
controller
Poor data quality
● Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective fixture disturbing
the link
Bad data link connection
● Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables
Data link not terminated with 120
Ohm termination plug ● Insert termination plug in output jack of
the last fixture on the link
Incorrect addressing of the fixtures ● Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
● Bypass one fixture at a time until normal
operation is regained: unplug both
connectors and connect them directly
together
● Have the defective fixture serviced by a
qualified technician
5-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed)
● Install a phase-reversing cable between
the fixtures or swap pin 2 and 3 in the
fixture, that behaves erratically
No light or LEDs
cuts out
intermittently
Fixture is too hot
● Allow the fixture to cool down
● Make sure air vents are not blocked
● Turn up the air conditioning
LEDs damaged
● Disconnect fixture and return to your
dealer
The power supply settings do not
match local AC voltage and
frequency ● Disconnect fixture. Check settings and
correct if necessary