Shopstuff CS209, Руководство пользователя

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CS209 Coin Sorter Warranty Information
We offer the CS209 coin sorter and counter with a 300,000 coin or twelve
month warranty (whichever comes first) with an expected average monthly
usage of up to 25,000 coins.
The warranty is offered on a fair usage policy meaning we would not expect to
receive a CS209 back that has counted 100,000 coins after just one month of
ownership; however, we allow a 10% per calendar month over usage without
affecting your warranty to account for seasonal fluctuations in usage up to the
warranty limit. We have this in place to insure that customers have selected
the correct machine for their requirement and that a machine with a higher
capacity or with coin verification and off sort would not better suit your needs.
Please phone us on 08456 44 22 10 if you are unsure on the correct machine
to purchase.
What your warranty covers:-
Labour, parts & UK mainland delivery back to you
What’s not covered:-
•
Warranty claims caused by customer not following the CS209 cleaning
requirements. Machines returned that simply need cleaning or a coin
jam cleared will incur a £25+vat carriage back.
•
Coin Jams and damage caused by damaged sterling or foreign coins.
•
Exceeding your monthly fair usage by 10% from point of purchase.
•
Consumable plastic, foam and rubber spinning disk, which should be
replaced at very minimum every 100000 coins counted. Press 0 & 9
together to view current total.
•
Cost of sending the machine back to us however we cover the basic
cost of returning the machine to you after an approved repair (Over
water and highlands return fees incure a small additional charge.
We will endeavour to inspect and if necessary repair and send back any
returned machines to the address or the returns form within 11 working days
of receiving it.
To return a machine simply contact us by e-mail - a returns form will be sent
to you by return, simply fill this in and return with the machine to us for repair.