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21
Troubleshooting
Always check first that:
•
You have followed the steps listed on pages to install and set up your SD7100.
•
All connects are firmly inserted in their sockets.
•
Mains power is switched on at the socket.
•
The handset’s batteries are correctly and securely installed, and are not run down.
If you experience difficulties with the working of your SD7100, refer to the advice given
below.
I cannot make or answer calls.
Check that the handset unit’s mains power adapter is plugged in and power is switched on.
The handset unit needs mains power for normal operation of the phone-not just charging the
batteries.
Make sure you are using the telephone line cable that was supplied with your SD7100. Other
telephone line cables might not work.
Check the battery level symbol on the display. If it is low, replace the handset on the base
unit or charger pod to recharge the batteries.
Switch off power at the mains socket, wait for a few seconds and then switch back on. This
may solve the problem.
If you still can’t make calls, try re-registering the handset.
When I press keys on the handset, nothing happens.
Make sure the batteries are fitted in your handset. If the battery level symbol on the display
shows “low”, recharge the batteries.
Check whether there’s a key symbol on the display. If so, the keypad is locked. Turn to the
user manual to find out how to unlock it.
When I press keys on the handset, digits appear on the display, but I can’t make an
outside call.
Call barring may have been set, see the user manual for more information.
Try moving the handset closer to the base unit.
Try a different position for the base unit-perhaps higher, or further from other electrical
equipment.
The phone does not ring
Check that the base unit’s mains power adapter is plugged in and power is switched on. The
base unit needs mains power for normal operation of the phone-not just charging the batteries.
Make sure you are using the telephone line cable that was supplied with your SD7100. Other
telephone line cables might not work.
