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Warranty Provisions
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The warranty for this product is as follows.
1. Warranty conditions for newly delivered products
The warranty periods for delivered products shall be 3 years from the date they are
shipped from Shinkawa Sensor Technology, Inc. (The warranty period for special
products and software shall be 1 year.) If Shinkawa liable for a fault in a Shinkawa
product that occurs during this warranty period, the replacement and/or repair of that
product shall be performed at a Shinkawa factory at Shinkawa’s expense.
In addition, if it becomes necessary to send a technician to perform repairs during the
warranty period, Shinkawa shall covercharge travel expenses based on Shinkawa
regulations. In addition, such cases, repair fees shall be provided by Shinkawa.
However, the following situations do not apply, and are excluded from warranty.
(1) Inappropriate use and/or operation by the user
(2) Faults attributable to some other cause for which Shinkawa is not liable
(3) Modifications or repairs performed by someone other than Shinkawa or personnel
comissioned by Shinkawa
(4) Operation, storage, and/or use in a severe environment that exceeds the design
specifications
(5) Fire, flood, earthquake, lightening, or other natural disaster
(6) Consumable
(7) Any other fault for which Shinkawa is not liable
Warranty as used herein is limited to the individual product that has been delivered;
Shinkawa shall be exempt from any liability regarding damage caused either directly or
indirectly as a result of a fault in a delivered product.
Notwithstanding the warranty provisions hereto, the manufacturer’s of all other
equipmentall parts manufacturers other than Shinkawa shall be liable for the warranty
periods and provisions of suchtheir own equipment.
2. Warranty conditions for repaired products
The warranty period for repaired products shall be for a period of 6 months after the
repair is complete, and shall be limited to the areas repaired.
All other conditions shall be as stipulated in Article 1, above.
