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TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

PROBLEM

POSSIBLE CAUSE

SOLUTION

Dishwasher won't start

Door is not closed properly

Ensure the door is properly closed

Power supply or power line is not connected Ensure power supply is correctly connected
Delay Start option is selected

Refer to Delay Start section in this manual to reset

Child Lock is activated (selected models)

Refer to Child Lock section in this manual to deactivate

Dishwasher beeps at

the end of the cycle

Indicates the wash cycle is finished

This is normal

Rinse Aid Light is on

Rinse aid level is low

Add rinse aid

Dishwasher operates

too long

Dishwasher is connected to cold water

Ensure dishwasher is connected to the hot water supply

Loaded dishes have a heavy soil level

When heavy soil is detected, the Auto and Normal

cycles will automatically increase the cycle time

Sanitize option is selected

When Sanitize option is selected, the cycle time will

increase to meet the sanitize temperature requirement

Dishes are not clean

enough

Water pressure is temporarily low

Use dishwasher when the water pressure is normal

Inlet water is low

Ensure the dishwasher is connected to the hot water

supply

Avoid using the dishwasher when hot water is being

used elsewhere in the house

Dishes are loaded too close together

Refer to the Loading sections in this manual to reload

Improper use of detergent

Using fresh detergent, add the correct amount

depending on the water hardness and the selected cycle

Selected cycle is not suitable for food soil

condition

Choose another cycle for longer washing time

Spray arms are blocked by items

Ensure the spray arms can rotate fully

Dishes are not dry

enough

Rinse aid dispenser is empty

Fill Rinse Aid Dispenser or increase the amount of

rinse aid

Improper loading of dishes

Refer to the Loading sections in this manual to reload

Selected cycle does not include drying

Select a cycle with drying

Spots and filming on

dishes

Water hardness is too high

For extremely hard water, install a water softener

Improper loading of dishes

Refer to the Loading sections in this manual to reload

Rinse aid may be too old

Use fresh rinse aid

Rinse Aid Dispenser is empty

Fill Rinse Aid Dispenser

Etching

Use of too much detergent

Use less detergent

Inlet water temperature exceeds 150℉

Lower the inlet water temperature

Detergent left in

dispenser cup

Detergent may be too old

Use fresh detergent

Spray arms are blocked by items

Ensure the spray arms can rotate fully

Detergent dispenser

will not close

Improper operation of the detergent cover

Refer to the Dispenser sections in this manual to close

Water remains in the

dishwasher

Previous cycle has not finished or has been

interrupted

Select the proper cycle as indicated by the manual

Содержание SDW6767HS

Страница 1: ...TOMER ASSISTANCE 2 CONSUMER LIMITED WARRANTY 3 QUICK START GUIDE 4 IMPORTANT SAFETY INSTRUCTIONS 7 APPEARANCE OVERVIEW 8 CONTROL PANEL 9 CONVENIENT FEATURES 11 GETTING STARTED 13 DISHWASHER CYCLE OPTIONS 17 CARE AND CLEANING 19 TROUBLESHOOTING 21 ERROR CODES 23 DRAIN HOSE INSTALLATION 24 ...

Страница 2: ...r Request Service Æ Purchase an Extended Warranty Æ Downloads including the Installation Guide Spec Sheet and Owner s Manual CONTACT US If at any time you have questions or comments concerning your SHARP product please contact the SHARP Customer Assistance Center We are available to assist you through multiple contact methods for your convenience Scan this QR Code on your smart phone Visit http ww...

Страница 3: ...ribed herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser Correction of defects in the manner and for the period of time described herein shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product and shall constitute full satisfaction of all...

Страница 4: ...nse Only and Hi Temp Wash together for 5 seconds until FR appears on the display Open the Amazon Alexa app select Devices and touch to add a device Select the type of device and follow instructions to scan the barcode located on the right side of the inner part of the door There are three different ways to connect your dishwasher to Amazon Alexa First download the Amazon Alexa app then connect you...

Страница 5: ... Zero Touch Setup is only available if your dishwasher was purchased through Amazon com and Zero Touch Setup was applied to your personal Amazon account during checkout Touch Power to turn on the dishwasher Open the Amazon Alexa app and it will automatically pair to your Dishwasher An active Echo Dot 2nd Gen or later can also perform Zero Touch Setup Proceed to Step 2 Enable Remote Command Control...

Страница 6: ... B Power Wash Heat Dry High Temp Wash Fan Dry Sanitize Washing Zone Alexa set wash zone to upper Alexa set wash zone to lower Alexa set wash zone to both Child Lock Alexa turn on child lock Delay Time Alexa set delay to x hour s Alexa set delay start to x hour s A Enable Activate Start Turn On Alexa A or B Pause on my dishwasher E g Alexa turn on pause on my dishwasher B Disable Deactivate Stop Di...

Страница 7: ...re the disposer is completely empty before running dishwasher 6 Do not tamper with controls 7 Do not operate the dishwasher unless all enclosure panels are in the proper place 8 Do not touch the heating element during or immediately after use especially if the sanitize option has been selected 9 Do not allow children to play in or on the dishwasher 10 Do not let children abuse sit or stand on door...

Страница 8: ...8 kPa Current 8 4 A Noise dB 45 dB PACKAGE CONTENTS Dishwasher Drain Hose Installaiton kits 4 wood screws 2 top mounting clip 1 hose clamp Operation Manual Installation Instructions Energy Guide Extended Warranty Tub Gasket Rating Label Alexa Barcode Power Wash Spray Heating Element Filter System Control Panel Cup Shelf Adjustable 3rd Rack Top Spray Arm LED Light Rinse Aid Dispenser Adjustable Upp...

Страница 9: ...light will be on When the door is opened the indicator light will turn off after 30 seconds The sanitize cycle is NSF certified 7 Child Lock Indicator Light When the Child Lock function is selected the indicator light will be on To lock all controls and prevent children from operating or changing the dishwasher touch the Light pad and the Express Wash pad simultaneously To cancel the Child Lock fu...

Страница 10: ...OR The remaining time may increase or decrease as the Smart Sensor assesses the soil level and adjusts the number of water fills required for the load ERROR INDICATION In certain situations that are critical to the safe function and operation of the dishwasher the machine will shut down and display an error code See Error Codes on page 23 If error codes are displayed contact the dealer or servicer...

Страница 11: ...d right baskets are flat Move the right basket from right to left and two baskets are overlapping Remove the right basket from the tray and the left basket remains ADJUSTABLE UPPER RACK The Upper Rack height can be raised or lowered to accommodate loading taller dishes in either rack The Upper Rack clearance height is 8 to 10 The Lower Rack clearance height is 11 to 13 To adjust the Upper Rack pos...

Страница 12: ...ht hand side of the rack Lower Rack Push the tines to the front of the rack SMART WASH SYSTEM The Smart Wash System determines the type of cycle required to clean the dishes in the load with maximum efficiency When a partial load of lightly soiled dishes is placed in the unit a wash cycle similar to a short wash will automatically run When a full load of heavily soiled dishes is placed in the unit...

Страница 13: ...each time To start the dishwasher using the same cycle and options selected on the previous wash simply touch the START CANCEL pad DISH PREPARATION Before loading dishes into the dishwasher dispose of large pieces of food bones pits toothpicks etc The continuous filtered wash system will remove the remaining food particles Burned on foods should be loosened before loading Empty liquids from glasse...

Страница 14: ...ate settings 12 plate settings LOADING THE ADJUSTABLE 3RD RACK Use the Adjustable 3rd Rack for cutlery or other utensils such as spatulas or cooking spoons Silverware knives and utensils should be loaded separate from each other in the appropriate positions in the third rack so they do not nest together NOTES Do not load silver or silver plated silverware with stainless steel These metals can be d...

Страница 15: ...vers Close the covers to hold small items in place Unload or remove the baskets before unloading the racks to avoid water droplets falling on the silverware When handles are up mix items in each section of the baskets with some pointing up and some down to avoid nesting Spray cannot reach nested items ADDING A DISH To add or remove items after wash cycle starts CAUTION TO AVOID BURN INJURY Slightl...

Страница 16: ...A higher number indicates a larger amount of rinse aid released If dishes are not drying or are spotted adjust the dial to the next higher setting If the dishes have sticky whitish stains or if glassware or knife blades have a bluish film adjust the dial to a lower setting Dispenser cap Less More 4 Replace the dispenser cap HEAT DRY FUNCTION The Heat Dry function is used with rinse aid to enhance ...

Страница 17: ...LE PRE WASH MAIN WASH DETERGENT OZ G WATER GAL L CYCLE TIME MIN AUTO Pre Wash CU 0 5 0 5 1 5 1 5 Others 0 0 3 0 9 9 3 0 5 9 11 4 22 5 90 121 Wash 118 F 126 F 48 C 52 C Rinse 136 F 58 C Dry HEAVY DUTY Pre Wash 0 0 7 0 19 8 6 9 26 2 134 Wash 131 F 55 C Rinse 144 F 62 C Dry NORMAL Pre Wash AHM NSF 0 7 19 8 CU 0 5 0 5 15 15 DOE 0 0 3 0 9 9 3 0 5 9 11 4 22 5 96 116 Wash 108 F 126 F 42 C 52 C Rinse 136 ...

Страница 18: ...GHT Pre Wash 106 129 132 136 144 130 N A Wash 118 F 48 C Rinse 136 F 58 C Dry EXPRESS WASH Pre Wash 104 F 40 C 60 60 60 N A 75 95 137 Wash 131 F 55 C Rinse 131 F 55 C Rinse 136 F 58 C Dry RINSE Rinse Only 20 N A N A N A N A N A N A WASH CYCLE SELECTIONS Cycle times are approximate and will vary with options selected Hot water is necessary to activate dishwasher detergent and melt fatty food soils ...

Страница 19: ...ILTER The Cylinder Filter is designed to collect some big items such as broken glass bones and pits The Cylinder Filter needs to be cleaned to maximize wash performance To remove the Cylinder Filter remove the Lower Rack rotate the Cylinder Filter as shown and lift out the filter Empty and clean it by holding it under running water and replace it into position WARNING BURN HAZARD Allow the heating...

Страница 20: ...hower is in use water pressure may be low For optimum performance wait until hot water demand is reduced before operating the dishwasher AIR GAP An air gap is an external plumbing device separate from the dishwasher usually located on the sink or countertop near the dishwasher Some state and local plumbing codes require the use of an air gap between a built in dishwasher and the home drain system ...

Страница 21: ... too close together Refer to the Loading sections in this manual to reload Improper use of detergent Using fresh detergent add the correct amount depending on the water hardness and the selected cycle Selected cycle is not suitable for food soil condition Choose another cycle for longer washing time Spray arms are blocked by items Ensure the spray arms can rotate fully Dishes are not dry enough Ri...

Страница 22: ... the inlet water temperature is no less than 120 Stained tub interior Coffee and tea soil Use a spot cleaner to remove the soil Reddish stain caused by tomato based foods Use Rinse Only cycle right after loading to decrease staining Noise Detergent cup opening Drain pump running This is normal A hard object has entered the wash module When the object is ground up the sound should stop If the noise...

Страница 23: ... Hose is not properly looped underneath sink or not installed with air gap Drain Hose is kinked compressed or otherwise damaged Wrong Drain Hose used use only supplied Sharp Dishwasher Drain Hose E4 Overflow Some element of dishwasher leaks E8 Failure of orientation of distributary valve Open circuit or break of distributary valve E9 Holding a button for longer than 30 seconds Water or some other ...

Страница 24: ...ASTE TEE INSTALLATION DISPOSER INSTALLATION CORRECT METHOD 2 HIGH DRAIN LOOP WITH WASTE TEE OR DISPOSER FASTEN TO UNDERSIDE OF CONTERTOP FASTEN TO UNDERSIDE OF CONTERTOP WASTE TEE INSTALLATION DISPOSER INSTALLATION SHARP ELECTRONICS CORPORATION 100 Paragon Drive Montvale New Jersey 07645 USA ...

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