TROUBLESHOOTING
E-18
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM
REMEDY (not a malfunction)
The Remote Control does not
work
• Have the batteries been depleted?
• Are the batteries inserted correctly?
• Is a fluorescent light in the room flickering due to service life?
Odors and smoke are not
removed
• Clean or replace the filters if they appear to be heavily soiled.
(Refer to E-16,E-17)
The CLEAN-SIGN Light
illuminates green even when the
air is impure
• The air could be impure at the time the unit was plugged in.
(Refer to E-13)
The CLEAN-SIGN Light illuminates
orange or red even when the air is
clean
• The sensitivity of the sensors become unstable when the
opening of the odor sensor is dirty or is clogged.
Clean the dust around the sensor opening using a vacuum
cleaner. (Refer to E-15)
• When in Clean Mode ( or Ion Control Mode), the Plasmacluster
Indicator Light color will not change.
A clicking or ticking sound is
heard from the unit
• Clicking sound is emitted when the unit is in the Ion Control
Mode, and ticking sound is emitted when the unit is generating
ions.
If the sound is irritating, set the unit away from you.
The discharged air has an
aroma or odor.
• Check to see if the filters are heavily soiled.
• Clean or replace the filters.
• Plasmacluster Air Purifiers emit small traces of ozone which
may produce an odor. These ozone emissions are well below
safety levels set by FDA.
The Plasmacluster Indicator
Light remains green (or blue)
and does not change
The unit does not operate when
cigarette smoke is in the air.
• Is the unit installed in a location that is difficult for the sensor to
detect cigarette smoke?
• Is the odor sensor opening blocked or clogged?
(In this case, clean the openings.) (Refer to E-15)
The CLEAN FILTER Indicator
Light remains activated even
after replacing filter.
• After replacing filters, connect the power cord to an outlet and
press the Filter Reset Button on the remote control. (Refer to
E-16)
The Plasmacluster Indicator
Light or the CLEAN-SIGN Light
will not activate.
• Check to see if the Lights OFF Mode on the Remote Control is
selected. If so, then press the Lights ON/OFF Button on the
Remote Control to activate the indicator lights.
(Refer to E-14)
ERROR DISPLAY
LAMP INDICATION
REMEDY
The “Silent” Fan Speed Indicator
Light blinks.
Fan motor disconnected or abnormal.
Operation stops.
• Pressing the POWER ON/OFF button will reset the error
display, but if error occurs again, contact the shop where you
purchased the unit.
