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ENGLISH
TROUBLESHOOTING
Before calling for service, please review the Troubleshooting list below, since the
problem may not be the product malfunction.
It doesn’t operate.
• Check if the AC adapter is correctly connected to the product and the outlet.
(It may take some time until the operation starts when after connecting the AC
adapter.)
Odor and smoke persists.
• Is the filter still in the plastic bag? Take out the filter.
• Has the wind from the Air Outlet been weakened?
In that case, clean the Bottom Cover, the Pre-Filter and tthe Two in one dust
collection and deodorizing Filter.
Air discharged from the product has an odor.
• Check to see if the filters are extremely dirty.
• Clean or replace the filters.
Smell from a new product and/or filter.
• Immediately after removing the plastic bag, a slight odor may occur. This odor is not
harmful for filter performance or human exposure.
The Plasmacluster Ion Lamp is turned off.
• When the Plasmacluster Ion is set to “OFF”, the Lamp automatically turns off. If you
do not want the light to be off, set the Plasmacluster Ion to “ON” setting. (Page 5)
The LOW mode Lamp is flashing.
• Unplug the product, wait one minute, and then plug the product in again.
If the flashing repeats periodically, please contact the customer service.
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