10
TROUBLESHOOTING
Before calling for service, please review the Troubleshooting chart below, since the problem may not
be a unit malfunctions.
PROBLEM
SOLUTION (not a malfunction)
The unit leaves smoke and
odors in the air.
• Clean or replace the filters as needed. (Refer to page 9)
• Is the unit installed in a location that is difficult for the
sensor to detect cigarette smoke?
• Are the dust sensor openings blocked or clogged?
(In this case, clean the openings.) (Refer to page 8)
A clicking or ticking sound is
heard from the unit.
• Clicking or ticking sounds may be audible when the unit
is generating ions.
A bad odor comes out of the air
outlet.
• Check to see if the filters are heavily soiled. Replace the
filters. (Refer to page 9)
• Plasmacluster Air Purifiers may produce a slight odor.
This is normal and is a result of the Plasmacluster Ions
refreshing the air.
The Clean Sign is green, but
there is still odor in the air.
• The air could be impure at the time the unit was plugged in.
Unplug the unit, wait one minute, and plug the unit in again.
The Clean Sign illuminates yellow
or red, but the air seems clean.
• Clean the dust sensor with a vacuum cleaner, as it may
be blocked or clogged. (Refer to page 8)
The Clean Sign doesn’t light on.
• The Light Control is selected.
Press
for 3 seconds to light on.
The Clean Sign lights change
color frequently.
• The Clean Sign lights automatically change colors as
impurities are detected by the dust sensor.
The unit does not turn on.
• The CHILD LOCK mode is selected.
Press
for 3seconds.
AUTO RESTART
After a power failure,
automatically resume the
operation when the power
recovers.
Auto Restart can be set.
• Even when the plug is unplugged or the breaker is
thrown during the operation, the operation resumes at
the previous operation mode and settings if the power
recovers.
(with the unit OFF)
ON
(with the unit OFF)
CANCELLATION
(simultaneously for more than 3 sec.)
If the , , lamp lights up for
10 seconds, the setting is complete.
(simultaneously for more than 3 sec.)
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