EN-14
Troubleshooting
The following issues do not necessary indicate a faulty vacuum cleaner. Please examine the
Problem
Possible Reason
Solution
Motor does not
start
Out of battery power.
Charge the vacuum cleaner.
Not assembled correctly.
Assemble the handheld
assembly with the electric
roller brush correctly.
Low suction power
Dust cup is full of dust.
Clean the dust cup.
Filter is full of dust.
Any blockage in electric roller
brush.
Clean the electric roller brush.
Charger indicator
does not light
bright yellow when
charging
The handheld assembly switch is
not in the correct position.
Slide the handheld assembly
switch to the correct position.
time after charging
Fully charge the battery.
Battery is aging.
Replace the battery.
Note
• This vacuum cleaner does not have serviceable parts. With any indication of malfunction,
contact the service center for repairs.
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