GB
56
Before Calling Service
The following problems do not always denote a broken DVD player.
Perform the checks listed below before calling service.
Problem
•
No power
•
The player is switched on but does
not operate.
•
The playback image does not
appear.
•
The remote control does not work.
•
There is no sound when you connect
the player to your digital audio
equipment.
•
The audio volume is too low when
you connect the player to a TV or to
stereo (2ch) audio equipment.
•
The sound is not Dolby Digital (5ch or 5.1ch).
Analogue connection
Digital connection
•
The image and sound are garbled.
•
A function is disabled.
Suggested Solution
•
Is the power lead connected properly?
•
Is the power lead firmly plugged into the power outlet?
•
One of the safety mechanisms may be operating. In this event,
unplug the player from the power outlet briefly and then plug it in
again.
•
Have you loaded a disc?
•
Is the disc unplayable? (See pages 5 – 8.)
•
Is there condensation in the player? (See page 4.)
•
Are the video and audio leads connected correctly? (See pages
10, 13 – 15.)
•
Is the disc scratched? (See pages 7 and 57.)
•
Is the disc dirty? (See pages 7 and 57.)
•
Is the disc loaded upside down?
•
Is the input selector on the TV set to “VIDEO” or “AV”?
•
Is the audio equipment switched on and are all the components
connected properly? (Refer to the manuals for your audio equipment.)
•
Are the batteries loaded correctly?
•
Are the batteries flat?
•
Is the signal emitter on the remote control pointing at the player?
•
Is the remote control too far from the player, or is there any
obstacle between the remote control and the player?
•
In SET UP, is the SPEAKER setting set to “2ch/DIGITAL”?
•
Is the disc you are playing recorded in Dolby Digital?
•
In SET UP, is the speaker output set to “5ch” or “5.1ch”? (See page 20.)
•
Did you use the AUDIO button on the remote control to
select Dolby Digital sound? (See page 49.)
•
Is the disc scratched? (See pages 7 and 57.)
•
Are vibrations from the speakers affecting the player?
•
Certain functions are prohibited on some DVD discs.
•
Refer to the information in the disc jacket for details.
This unit is equipped with a microprocessor. Its performance could be adversely affected by external electrical
noise or interference. If this should happen, unplug the DVD player and plug it in again after a few minutes.
•
When the player is connected to an amplifier with a 5ch or 5.1ch input connector, the volume of the Dolby
Surround sound is lower than that of the Dolby Digital (5ch or 5.1ch) sound. Adjust the volume on the amplifier.
The following conditions do not always denote trouble. Therefore, perform the checks described below
before calling for service. If the problem cannot be corrected by the use of this guide, remove the mains
plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to
obtain service. Where this is not possible please visit our web-site www.sharp.co.uk/support.
Customers without Internet access may telephone 0990 274277 during office hour.
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be
contacted on the following numbers:
W
ILLOW
V
ALE
E
LECTRONICS
L
TD
. :
0121 766 5414
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide
proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is
supplied at the time of purchase.
