30
TROUBLESHOOTING
A notice page is printed
If you find that a notice page has been printed at the end of a print job, the print data received from the computer has
not been printed as specified. Fix the problem as explained below and then try printing again.
What to do when a notice page is printed
The above notice page is printed when a print job
containing more data than can be held in the memory
of the dual function board is sent. Deactivate the
ROPM function by removing the checkmark from
[ROPM] in the [Configuration] tab of the printer driver
setup screen. If you need to use the ROPM function,
set the "Print quality" in the printer driver to [Draft], or
increase the amount of memory in the machine.
SCANNING PROBLEMS
****************************************************
Notice Page
****************************************************
The IMC memory full error had occurred,
a normal output was not able to be executed.
Please refer to the operation manual for
the solution method.
• The Notice Page can be set to not print
out in
"NOTICE PAGE" (page 26)
of the
key operator programs.
When the dual function board is installed
• The memory of the dual function board is used
to temporarily hold print data when the ROPM
function is used. This memory is also used to
temporarily store the image of the original during
copying. The proportion of memory allocated to
the printer function can be changed in the key
operator programs. See the "Key operator's
guide". The memory can also be increased by
adding the optional memory modules. For
details, contact your SHARP dealer.
When the dual function board is not
installed
• A notice page such as "The incorrect driver
is chosen, a normal output was not able to
be executed....." will be printed if you
attempt to print using the print driver for the
dual function board. Install the standard print
driver as explained in "1. INSTALLING THE
SOFTWARE (THAT ACCOMPANIES THE
MACHINE)" in the "Software setup guide"
and select the standard driver when printing.
Note
Problem
Cause and solution
Page
Poor scanning
quality.
The document glass or the underside of the document
cover/SPF is dirty.
→
Clean regularly.
Operation manual (for
general information
and copier)
The original is smudged or blotchy.
→
Use a clean original.
–
You have not specified a suitable resolution.
→
Make sure that the resolution setting in the scanner driver is
appropriate for the original.
18
You are scanning a large area (for example an entire 11" x
17" or A3 document) at high resolution.
→
If you attempt to scan a large area at high resolution and there is insufficient
memory in the machine to hold the scanned data, scanning will take place at
a lower resolution and the scanner driver will enhance the data to make up
for the lower resolution. However, the quality of the enhanced image will not
be as high as if scanning took place at the higher resolution. To scan a
ledger or A3 original in full color at 600 dpi without using enhancement, the
dual function board and 256 MB memory option are required.
17
You have not specified a suitable value for the "B/W
Threshold" setting.
→
If you are using a TWAIN-compliant application and are using
[White], [Red], [Green], or [Blue] for "Light Source" in the TWAIN
driver, make sure that the "B/W Threshold" setting is appropriate. A
larger threshold value makes your output darker, while a small
threshold value makes it lighter. To adjust the threshold
automatically, click the [Auto Threshold] button on the [Image] tab of
the "Custom Settings (or Professional)" screen.
–
