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sharkclean .co.uk
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sharkclean .co.uk
AVAILABLE ACCESSORIES
TROUBLESHOOTING GUIDE
A
D
F
C
B
A
Crevice Tool
Clean tight spaces, reach skirting boards
and ceilings with this slim crevice tool�
B
Upholstery Tool
Remove pet hair and dust from curtains and
other delicate fabrics and upholstery�
C
Dusting Brush
Dusts and cleans a multitude of delicate
surfaces�
D
2 in 1 Duster Crevice Tool
Two cleaning tools in one—the crevice tool
gives you extended cleaning reach for small
spaces, while the soft dusting brush cleans
a multitude of surfaces�
E
Pet Power Brush
Picks up pet hair and loose debris, and
powerfully deep cleans dander out of
upholstery and other surfaces�
F
Multi Surface Tool
A single convertible tool for cleaning tough
pet messes two ways: use the stiff bristle
brush to clean stuck-on debris, or take off
the bristles to reveal an upholstery tool
perfect for removing stubborn pet hair and
large piles of debris�
NOTE:
Not all accessories come with all units� Please refer to the
packaging panels
for your unit's configuration�
To order additional accessories, visit
sharkclean.co.uk
�
E
WARNING: To reduce the risk of shock and unintended operation, turn
power off and unplug unit before servicing�
Vacuum is not picking up debris� No suction or light suction�
(Refer to Maintenance section for more information�)
• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the
filters before re-inserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if required.
• Remove any string, carpet fibres, or hair that may be wrapped around the brush-rolls.
Vacuum lifts area rugs�
• Turn off unit to disengage the brush-rolls. Move switch to Hard Floor setting to turn on the
slow brush-rolls, which is optimal for bare floors and area rugs.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn
edges.
• To minimise suction, refer to Suction Control section for more information on how to use.
Brush-roll/soft roller does not spin�
• If brush-roll Indicator Light on the floor nozzle turns red, the brush-roll and/or soft roller
have stopped spinning. Immediately turn off and unplug vacuum. Disconnect the nozzle and
remove blockage, then reconnect and turn vacuum back on.
• If brush-roll Indicator light repeatedly turns red while vacuuming carpet, try moving Suction
Control slide to MIN.
• With the power on, recline the handle, which will automatically turn on the brush-rolls.
Vacuum turns off on its own or brush-roll Indicator Light flashes red�
• This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats,
the thermostat will automatically turn the suction motor off. Perform the following steps to
restart the thermostat:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Maintenance section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
• If hose is not fully connected to the pod, it can cause a poor electrical connection and the
hose can come loose, turning the vacuum off.
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters.
3. Check for blockages in hose, accessories, and inlet openings.
4. Remove cord from cord hook so hose latch can be seen and engaged.
5. Ensure you hear an audible click at all connection points:
a. Where hose meets back of pod (may require additional force; pull on hose to ensure
latch is fully engaged)
b. Where wand plugs into floor nozzle
c. Where handle plugs into wand
6. Plug in vacuum and turn it on.
Note: If vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer
service on: 0800 862 0453.
