W A R R A N T Y :
Upon receipt of your Orion, please check to ensure you have received all of the
Shademaker manufacturers all its shade styles from the finest aluminum alloys to ensure
the strength, durability and integrity of each and every style. We pride ourselves as a
totally vertical operation. This means that we manufacture and produce over 90% of the
components used in our products from the raw state. We can monitor every stage of
the manufacturing process and maintain a consistent level of quality.
Our only business and focus is shade and shade type products. Our goal is that each
and every Shademaker style will exceed your expectations at a competitive price that
will make you smile.
Our Limited Warranty is outlined below by individual styles. Please note, wind damage is
not covered under any manufacturer’s warranty
Our umbrellas are serviceable, meaning that parts can be ordered under warranty at no
charge, if found that the damage is a manufacture defect and/or purchased out of
warranty to make them whole again.
1
1
0 Year Limited Warranty includes the Galaxy, Orion and Astral styles. This includes the
mast, boom, head fitting, elbow, center pole, top and bottom hubs and stainless steel
hardware only. If there is damage under the warranty, Shademaker will replace and/or
repair any item listed in this category at its discretion.
5
5
Year Limited Warranty includes the Sunbrella
®
Awning & Marine Grade Fabric
Collection. Visit www.sunbrella.com/warranty for more details. Labor charges are not
covered under this limited warranty.
5
5
Year Limited Warranty also applies to O’bravia
™
Awning Grade fabrics. Visit
www.obravia.com for more details. Labor charges are not covered under this limited
warranty.
1
1
Year Limited Warranty covers the powder coat finish on our steel bases. If the
powder coat finish flakes, bubbles, peels or loses color; Shademaker will re-finish or
replace the defective bases at its discretion. Normal wear and tear is not covered under
this limited warranty.
E
E
xclusions: Wind damage, acts of nature (such as, but not limited to, freezing or any
type of extreme weather.) Failures caused by abusive use and normal wear and tear
are not covered under this warranty.
Those filing warranty claims will be responsible for all shipping, handling and freight
charges on all claims to Shademaker in Baldwin Park, CA. All warranty claims must be
submitted with the original proof of purchase, date of purchase, name of dealer and the
description of the damage. An authorized Shademaker RA# must be listed on all
products being returned. The Shademaker warranty is not transferable. Shademaker
reserves the right to repair, replace and/or redesign any product that is returned under a
warranty claim.
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