FAULT-FINDING CHART
12
REMEDIES
• Ask an approved repair
agent to intervene.
• Check the installation
upstream.
• Clean or replace the
non-return valve.
• Call a service engineer to
clear the grille.
• Clear the air inlet.
• Check the installation.
• Call a service engineer to
unblock the unit.
• Restore the electrical
supply.
• Call a service engineer to
inspect the motor.
• Call a service engineer to
inspect the motor.
• Call a service engineer to
remove the foreign object
from the unit.
• Call a service engineer to
inspect the motor.
• Check the installation
• Call a service engineer to
remove the foreign
object.
PROBABLE CAUSES
• An object is blocking the
blades.
• The unit has been
running for too long.
• The WC cistern or taps are
running/leaking.
• The external non-return
valve is faulty.
• The inner grille (4) is
clogged.
• The air inlet is clogged
up.
• The length or height of
the installation is over
specification, or there are
too many bends/elbows.
• The pump itself is
blocked.
• The electrical supply is
switched off.
• The electrical supply is
faulty.
• The motor is defective.
• A foreign object has
entered into the grille via
the WC pan.
• The capacitor or motor is
defective.
• Shower installed too low
as compared with the
macerator unit
• Hinged side inlet discs
clogged up
SYMPTOM
• The unit stops.
• The motor intermittently
activates.
• The water in the WC pan
goes down very slowly.
• The motor operates
normally, but continues
to run for a long time.
• The motor does not
activate.
• The motor emits a rattling
or crunching sound.
• The motor hums, but
does not turn.
• Cloudy water comes up
into the shower basin
(units with side inlets).
Warning - Always disconnect the electricity supply before attempting any
work on the SANIFLO
®
COMMISSIONING THE UNIT
Once all electrical and plumbing connections have been
checked, flush the WC.
The motor of the
SANIPACK
®
should operate from 10
to 20 seconds, depending on the height and length of the
discharge pipework. If it runs for more than 25 seconds,
check that the discharge pipe is not kinked or blocked.
To check that all connections are watertight, run the
WC, shower, washbasin, one after the other for a few minutes
to represent normal usage. Ensure there are no leaks.
Do not secure the access panel until all the
connections have been checked.
WARNING:
There should be no dripping of water from the
WC cistern or taps. If there is, this will cause the unit to
activate repeatedly as it pumps the water away.
9
USAGE
A WC fitted with a
SANIPACK
®
does not require any
special maintenance. The
SANIPACK
®
will operate
automatically as soon as the required level of water enters
the case.
The
SANIPACK
®
will pump away the waste from a
domestic WC, washbasin and shower.
IT IS NOT SUITABLE FOR HEAVY
COMMERCIAL/INDUSTRIAL APPLICATIONS.
WARNING:
If the
SANIPACK
®
runs with very hot/boiling
water for a prolonged time, the thermal cut out device will
stop the motor from operating. In this case, it will take
approximately one hour for the motor and water to cool
down, after which it will automatically re-activate.
Do not use SANIPACK
®
with a shower discharging at
more than 15 litres per minute.
If away for a prolonged time eg. holiday, we would
recommend that you turn off the water supply to the
WC connected to the unit.
WARNING:
The SANIPACK
®
should only be used for
the evacuation of normal human waste, toilet paper
and household WC cleansers.
Damage may occur to the machine if the following are
disposed of in the WC: Cotton wool, tampons, sanitary
towels, condoms, wet wipes, kitchen towels as well as
other fabric or hard items.
A build-up of hair can cause problems, so a hair trap
should be fitted to a shower.
Finally, solvents, acids and other chemicals can also
damage the unit, and will invalidate the warranty.
10
CARE OF YOUR SANIPACK
• Normal household bleaches/WV cleansers can be used
with a
SANIPACK
®
.
• To avoid the build up of limescale in the unit, use the
following procedure:
• Disconnect the power supply to the unit.
• Pour 3 to 4 litres of water mixed with a strong
solution of descalent/spirit of salts into the WC pan.
• Leave it to stand for 1 or 2 hours, then reconnect the
electric supply.
• Flush several times to clear.
The frequency of this operation will depend on the
hardness of the water in your locality. We would
recommend this be done about twice a year.
11
REMOVING
THE SANIPACK
®
FROM THE WC SUITE
13
GUARANTEE
SANIPACK
®
carries a 2-year guarantee subject to the unit
being installed and used in accordance with these
instructions.
14
For the most part, any inconsistencies in the
operation of the unit will be minor and easily rectified. Please
refer to the chart below. If the problem cannot easily be
remedied in this way, please call our Service Organisation.
Any replacement of the power supply cable should only be carried
out by an authorised SANIFLO service engineer.
Disconnect the electrical power
supply.
Turn off the water feed to the WC cistern. Bail out as much
water as possible from the cistern.
Disconnect the discharge pipe.
Disconnect the inlet connections.
Unscrew the 2 fastering screws (on the ground).
Ease the flexible connector off the WC pan spigot and slide the
Sanipack out from behind the panel.
Note:
To ease replacement of the lid onto the
SANIPACK
©
case,
lubricate the rubber seal with liquid soap before replacing.
Do not reconnect the electrical supply until
the re-installation of the unit is complete.
A
C
D
E
B
F
STANDARDS
This appliance conforms to the European directives and
standards on electrical safety, electromagnetic compatibility
and building products. It conforms to EN 12050-3 (lifting
plant for wastewater containing faecal matter for limited
applications).
8
Warning: Ensure the electricity is turned OFF at the main
switch board before wiring to connector.
All work on cable and motor should only be carried out by a
qualified Saniflo servicing agent, as special tools are required.
The wires in the mains lead of the
SANIPACK
®
are
coloured as follows:
Brown
= Live
Blue
= Neutral
Green/Yellow =
Earth
