FAULT FINDING CHART
12
REMEDIES
• Call SFA
• Check the toilet tank for
overflowing water, check
the flapper, check the
faucet, and clean the
flapper check valve.
• Remove the toilet and
look inside the macerator,
remove the toilet and
clean the p-trap, vent the
unit.
• Vent the unit, remove
toilet and macerating unit
and check for blockage.
• Restore power supply,
check GFCI receptacle, and
call SFA.
• Remove toilet and look
inside for object.
• Call SFA.
• Clean the internal check
valve (see section 13)
• Otherwise, call SFA
PROBABLE CAUSES
• An object is blocking the
blades.
• The unit has been
running too long.
• Toilet is leaking, taps
dripping, the non-return
valve is leaking.
• The inner grill is clogged,
the toilet is clogged, and
the unit is not vented.
• Length and height of
discharge piping might be
long, unit not vented,
pump itself is blocked.
• Check power supply,
motor defective.
• A foreign object might be
inside the grille.
• The capacitor or motor is
defective.
• Shower installed too low
as compared with the
macerator unit.
• Internal check valves
clogged.
SYMPTOM
• The unit stops.
• The motor intermittently
activates.
• The water in the toilet
goes down very slowly.
• The motor operates
normally, but continues
to run for a long time.
• The motor does not
activate.
• The motor makes a
rattling sound.
• The motor hums but does
not run.
• Cloudy water comes up
into the shower basin.
Warning: Always disconnect the power from the SANIPACK
before commencing any work to the system.
COMMISSIONING THE UNIT
Once all electrical and plumbing connections have been
checked, flush the toilet.
The motor of the
SANIPACK
®
should run from 10 to 20
seconds, depending upon the height and length of the
discharge pipe.
Run the hand basin and shower to see if all connections are
leak free.
WARNING:
There should be no leaks from dripping taps
and or toilet. If there is the thermal cut out may cut out and
cause a flood.
9
USAGE
The
SANIPACK
®
does not require any special maintenance.
The
SANIPACK
®
will operate as soon as the required level
of water enters the case.
The
SANIPACK
®
will pump away waste water from a toilet,
hand basin and shower. The
SANIPACK
®
is not suitable for
use in heavy commercial/industrial applications.
The shower head should not discharge more than
3.9 gallons (15 liters) per minute.
WARNING:
the
SANIPACK
®
should only be used for the
evacuation of normal human waste, toilet paper and
household cleaners.
Damage to the unit may occur if the following are disposed
off in the toilet: all sanitary articles, condoms, q-tips, wet
wipes, dental floss, cat litter, etc.
A build up of hair can cause problems, so a hair trap should
be installed in the shower.
Finally; solvents, acids, and other chemicals can also
damage the unit, and will void the warranty.
10
CARE OF YOUR SANIPACK
• Normal household bleaches and toilet cleaners can be
used with the
SANIPACK
®
.
• To avoid the build up of scale, use the following procedure;
- Disconnect the power supply to the unit.
- Pour 3 to 4 liters of water mixed with a strong solution
of a de-scaling agent into the bowl.
- Let it sit in the bowl and macerator for 1 to 2 hours
and reconnect the power supply.
- Flush several times to clear.
The frequency of this operation depends on the hardness of
the water in your locality. We recommend this be done about
twice a year.
11
REMOVING
THE SANIPACK
®
FROM THE WALL
HUNG TOILET
13
GUARANTEE
SANIPACK
®
carries a 2-year guarantee subject to the unit
being installed and used in accordance with these
instructions.
14
For the most part, any inconsistencies in the operation of the unit
will be minor and easily rectified. Please refer to the chart below. If
the problem cannot easily be remedied in this way, please call our
Service Center.
Any replacement of the power supply cable should only be
carried out by an authorized SANIFLO service engineer.
• Close the shut-off valve to the toilet.
• Flush toilet if possible. Bail out water if not working.
• Disconnect from power supply.
• Disconnect from all piping.
Note:
To ease replacement of the lid, lubricate the lid seal (which
must be inside lid) with soapy water.
Warning: Do not reconnect the power supply
until the re-installation of the unit is complete.
