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Manual #01908-RevD 050517
SERVER PRODUCTS
LIMITED WARRANTY
GENERAL SERVICE,
REPAIR OR RETURNS
Server Products equipment is backed by a
two-year limited warranty against defects in
materials and workmanship.
For complete warranty information go to:
www.Server-Products.com
NEED HELP?
Please be prepared with your
Model, Part
and
Series Numbers.
This information and other
important data is located on the base of the unit.
262.628.5600 | 800.558.8722
Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
Before sending any item to Server Products for service,
repair, or return, contact Server Products customer
service to request a
Return Authorization Number.
Merchandise must be sent to Server Products with this
number. Service is extremely prompt. Typically, units
are repaired and ship out within 48 hours.
Merchandise being returned for credit must be in new
and unused condition and not more than 90 days
old and will be subject to a 20% restocking charge.
Electrical parts (thermostats, heating elements, etc.)
are not returnable.
Servicing Cord:
Specific tools are required for safe
and proper power supply cord removal and installation.
If cord must be replaced, only a representative of the
OEM (original equipment manufacturer) or a qualified
technician may replace cord. Cord must meet code
designation H05 RN-F requirements.
UNIT DOES NOT HEAT?
• Ensure cord is securely plugged in.
• Ensure power is available from source.
• Ensure unit is on.
• Ensure thermostat is set correctly.
• Ensure that the correct amount of water is in basin.
UNIT TRIPS THE BREAKER?
(GROUND FAULT INTERRUPTER)
• Never expose electrical components to water
or liquid. This may result in damage.
Unit may not function.
If electrical components have gotten wet:
• Turn off unit and unplug.
• Allow unit to dry completely.
TROUBLESHOOTING
