4
01895
u
nit
t
roubleShooting
Possible Problem:
Unit does not cool.
Solutions:
•
Make sure cord is securely plugged in.
•
Make sure fan is running.
•
Make sure power is available from source.
•
Make sure filter is clean and change if necessary.
S
erviCe
Contact your dealer or Server Products Inc. Customer Service
Department for the following:
ORDERING REPLACEMENT PARTS
BE PREPARED TO GIVE THIS INFORMATION:
•
Model Number
•
Series Number
•
Part Description
•
Part Number
You can find the unit model number, series number, and other specific
data on a label attached to bottom or back side of every unit.
Servicing Cord
Specific tools are required for safe and proper power supply
cord removal and installation. If cord must be replaced, only a
representative of the OEM (Original Equipment Manufacturer) or
a qualified technician may replace cord. Cord must meet code
designation H05 RN-F requirements.
g
eneral
S
erviCe
, r
epair
,
or
r
eturnS
Before sending any item to Server Products for service, repair, or
return, contact Server Customer Service to request a
RETURN
AUTHORIZATION NUMBER.
Merchandise must be sent to Server
with this number.
Returned goods must be in new and unused condition and not more
than 90 days old and will be subject to a 20% (percent) restocking
charge. Electrical parts (thermostats, heating elements etc.) are not
returnable.
Server Products maintains a fully staffed service department with
highly skilled factory trained personnel.
Service is extremely prompt. Under normal circumstances, a repaired
unit is shipped out the day after it is received. Labor charges are
reasonable.
S
erver
p
roduCtS
l
imited
w
arranty
All Server Products equipment is backed by a two-year limited warranty
against defects in materials and workmanship.
SCOPE OF WARRANTY.
Server Products Inc. (“Server Products”)
warrants that, for a period of two (2) years from the date of purchase
(the “Warranty Period”), the equipment manufactured by it will be free
from defects in workmanship and materials provided the equipment
is used in the manner and in the environment for which they were
manufactured.
DISCLAIMERS AND LIMITATIONS. OTHER THAN AS SET FORTH
ABOVE, SERVER PRODUCTS SPECIFICALLY DISCLAIMS ALL EXPRESS
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR
A PARTICULAR PURPOSE OR USE.
This warrant does not extend to repairs or alterations undertaken
without the prior written consent of Server Products or for goods that
are misused, abused or neglected or if the goods are not properly
stored, maintained, installed or operated.
SERVER PRODUCTS SHALL NOT BE LIABLE FOR INCIDENTAL, SPECIAL,
INDIRECT, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THE GOODS OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY; INCLUDING BUT NOT LIMITED
TO DAMAGE TO PROPERTY OR LOSS OF PROFITS OR REVENUE.
CLAIMS ADMINISTRATION.
All warranty claims must be made
by calling our customer service department for a return authorization
during the Warranty Period and any alleged defective unit must
be returned to Server Products factory, freight prepaid.
Upon receipt of any defective unit, Server Products, at its option, may
either: (i) replace any equipment proved to be defective, (ii) remedy
or repair such defect or (iii) refund the purchase price of the defective
equipment in the form of a credit applicable to future purchases.
Server Products obligation and Buyer’s sole remedy will be limited
to these options. In the case of units or parts purchased by Server
Products from a third-party supplier, Server Products’ obligation and
Buyer’s sole remedy against Server Products or Server Products’s
suppliers shall not exceed the settlement which Server Products
is able to obtain from its supplier.
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