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FREQUENTLY ASKED QUESTIONS

Do components from the Dash 350W and Dash 500W

interchange?

My Dash e-bike is too fast, or exceeds my local speed limit, or

only Class I e-bikes are allowed on my favorite bike path.

On the Dash line of e-bikes, I can’t use the throttle from a

dead stop, only once I’m pedaling. Why?

Some components interchange across the line of Dash e-bikes,

like saddles, seatposts, handlebars, and grips. The ebike

specific components, however, like batteries, controllers,

displays, and motor do not interchange. Dash 350W is a 36V

system vs 48V of the Dash 500W and these parts are not

compatible.

Dash e-bikes can have the speed limit changed using the

settings in the control panel and can be set as low as 14 MPH

if desired to comply with local laws. Dash e-bikes can also have

the throtlle unplugged and removed (but will continute to run on

pedal assist) if desired in locations where throttle bikes are

not permitted.

This is a safety feature to prevent you from accidentally

engaging the throttle while parking or standing with the bike,

if you forget to turn it off and then hit the throttle accidentally.

You can engage the throttle at any time while you are pedaling.

If you are at a dead stop, you can push the throttle, start

pedaling (about one pedal revolution), then stop pedaling,

and the bike will stay in throttle mode.

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SERFAS E-BIKE OWNER’S MANUAL

Содержание DASH 350W

Страница 1: ...OWNER S MANUAL DASH 350W E BIKE DASH 500W E BIKE www serfas com...

Страница 2: ...e take a moment to review these instructions Need service or support Visit our website for quick answers manuals and or give us a call and we ll find you a solution Dash 350W 500W Step Over Frame Dash...

Страница 3: ...CONTENTS 9 Warranty Information 9...

Страница 4: ...ply 500W Current Rated 10mA Maximum Operating Current 30mA Power Off Leakage Current 1uA Operating Current to Controller 50mA Operating Temperature 18 to 65 C Storage Temperature 30 to 80 C Figure 2 M...

Страница 5: ...pedal assist an electric motor supplements the rider s own effort To use the pedal assist simply start pedaling then push the arrow to increase assist or arrow to decrease pedal assist Fig 2 0 is the...

Страница 6: ...DE INDICATOR In the Event of a Problem BACKLIGHT INDICATOR BATTERY LEVEL INDICATOR Current Max Average VOLTAGE OUTPUT INDICATOR Real Time SERFAS E BIKE While you are riding you can use the display to...

Страница 7: ...eed and max speed Fig 2 Push to toggle between the display of the Odometer Trip Distance Voltage and Elapsed Time BACKLIGHT Press and hold for 3 seconds to enable the backlight on the display Press an...

Страница 8: ...of your bicycle Press and hold for 5 seconds to reset the trip distance from a single trip You can use the settings features of the display to customize the Dash 350W 500W for your use To enter the S...

Страница 9: ...t to store the battery fully charged EVERY 2 MONTHS Put battery on the charger to maintain optimum level After many charging and discharge cycles runtime and range will be reduced Replacement batterie...

Страница 10: ...cable housing If you ride in wet humid environments clean and dry electric connections and apply an anti corrosive Keep tires inflated to their recommend pressure 30 50 PSI 2 0 3 5 BAR 200 350 KPA an...

Страница 11: ...a low voltage state designed for long term storage Keep both the bike ad the battery in a cool dry place Avoid both very hot and very cold temperatures Generally if the environment is comfortable for...

Страница 12: ...urchase install and use front and rear facing lights when riding in low light or dark conditions Some jurisdictions restrict where e bikes can and cannot be ridden These limits may include specific sp...

Страница 13: ...otor to the rest of the system and make sure it is free from grit or contaminants and is firmly connected This error might appear if you don t reconnect the cable after removing the rear wheel for exa...

Страница 14: ...mple the 36V Dash 350W battery will not work with the 48V Dash 500W triggering the error 26 Overheat Error The controller or motor has overheated from extended periods of extremely heavy use for examp...

Страница 15: ...ter If the battery is old and has been charged discharged many times it may need to be replaced This error could also appear if you install the wrong battery on your Dash 350W 500W 38 Battery Voltage...

Страница 16: ...only engage after the motor is turned on via pedal assist This is a safety feature designed to prevent you from accidentally engaging the throttle while parking or walking the bike If you are having d...

Страница 17: ...attery can go into a protective sleep mode the battery cells inside are OK but the battery won t turn on and won t take a charge To wake up the battery please follow this procedure continued on next p...

Страница 18: ...ation Under specific circumstances you might see one single LED flashing constantly on the battery One blinking LED is a warning of excessive strain on the battery for its charge level To correct this...

Страница 19: ...are not compatible Dash e bikes can have the speed limit changed using the settings in the control panel and can be set as low as 14 MPH if desired to comply with local laws Dash e bikes can also have...

Страница 20: ...Dash line of e bikes You would need a replacement fork with these specs 1 1 8 to 1 5 tapered steerer tube 51mm IS mount for disc brakes or a 74mm mount with an add on adapter to 51mm 27 5 650B wheel...

Страница 21: ...Why does the remaining battery amount shown on the LEDs on the battery not match the Energy Bar on the display The green LEDs on the battery itself shown the remaining charge left in the battery but t...

Страница 22: ...ix AZ 85027 against manufacturing defects in materials and or workmanship for the lifetime of the original owner COMPONENTS All other components frame fixtures and finishes paint and decals are warran...

Страница 23: ...www serfas com...

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