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External components

Item

no.

Part no.

Description

Technical data

300-00417

Antenna (Green). Extended Helical

380-430MHz

300-00418

Antenna (Green). 1/4 Wave

380-430MHz

300-00661

Antenna (Blue). Extended Helical

380-400MHz

300-00499

Antenna (Yellow). Extended Helical

407-473MHz

300-01031

Antenna (White). 1/4 Wave

410-430MHz

300-00662

Antenna (White). Compressed Helical

410-430MHz

300-01032

Antenna (Black). 1/4 Wave

450-470MHz

300-00663

Antenna (Black). Compressed Helical

450-470MHz

700-00789

Navi-Knob Assembly

700-00790

Local Antenna Dust Cover

700-00793

Antenna Connector Bung

300-01852

Battery (1160mAh)

Standard

300-01853

Battery (1880mAh)

High Capacity

700-00791

sRAC Cover Assy

700-00792

sRAC SS Screw

700-00844

Keypad Latin

700-00864

Keypad Bezel

Black

700-00029

Colour Bar

Blue

700-00030

Colour Bar

Yellow

700-00031

Colour Bar

Orange

700-00032

Colour Bar

Green

700-00043

Colour Bar

Grey

700-00048

Colour Bar

Black

700-00715

SC20 Display protector

700-00835

SC20 Keymat Bezel & Colour Bar
Removal Tool

700-00836

SC20 RAC Cover Tightening Tool

Level 1 Service Guide

Содержание SC20 series

Страница 1: ...Level 1 Service Guide SC20 Series hand portable radio Models SC2020 380 430MHz SC2024 403 470MHz ...

Страница 2: ...any delivered documentation The information contained herein has been prepared for the use of appropriately trained personnel and it is intended for the purpose of the agreement under which the information is submitted Any party using or relying upon this information assumes full responsibility for such use and in no event shall Sepura Limited be liable to anyone for especial collateral incidental...

Страница 3: ...ow to operate the radio refer to the related documents for the product Document history Printed copies may not be the latest version of this document Always check that you have the latest version of this document before attempting any repairs The following major changes have been implemented in this document Edition Description of Change Date 1 0 First release of document 02 2017 1 1 Minor updates...

Страница 4: ...Klickfast Stud 8 Battery 10 Smartcard 11 Accessories 13 Cleaning 15 Regular cleaning 15 Specialist cleaning 17 Routine maintenance 19 External surfaces 19 Antenna 19 Battery 20 Encoder knob Navi knob 21 Keypad 21 Smart microSD card compartment 21 Replacement parts 22 External components 23 Optional Accessories 24 Repairs 25 Rugged Accessory Connector sRAC cover assembly 25 Encoder knob Navi knob 2...

Страница 5: ...eypad 5 Keypad Bezel 6 Colour Bar 7 Earpiece and microphone 8 Navi knob A continuously rotating knob for adjusting the volume 9 Digital Accessory Connector sDAC Used for charging the battery when mounted to the radio programming the radio and attachment of data accessories 10 Battery release 11 Battery 12 External Antenna Connector Level 1 Service Guide 1 ...

Страница 6: ... responsible for any damage to the product or personal injury that may result Always wear appropriate Personal Protective Equipment PPE provided by your employer Product handling precautions Handle fragile components with care Some components are fragile such as the keypad and keypad bezel Do not use any form of force during the process of disassembly and assembly Do not touch the gold coloured co...

Страница 7: ... product continued use of a product requiring an essential hardware or software update failure to regularly maintain and clean the product as appropriate for the environment in which it is used use in abnormal working conditions Use of unauthorised third party accessories When a product is received for repair it is inspected and its general condition assessed before any servicing work is undertake...

Страница 8: ...red warranty label damaged or removed must be returned to Sepura Customers returning a tampered product will be charged fees payable for the re inspection of the product and application of a new warranty label Only Sepura approved Service Centres can repair internal parts of the radio 4 SC20 Series hand portable radio ...

Страница 9: ...esses in place to safely dispose of all the equipment it supplies Special notes about returning the product to a Service Centre The following notes relate to products that are being returned to Sepura or an approved service centre for repair Contaminated products If the product is contaminated for example with blood or other body waste it must be decontaminated by an external company specialising ...

Страница 10: ... Antenna Power off the radio before attempting to fit or remove the antenna Do not touch the antenna when the radio is powered on Remove the antenna 1 Rotate the antenna in a counter clockwise direction until it can be removed from the radio Fit the antenna Caution Risk of damage to the radio Ensure the antenna is fitted correctly Cross threading damages the antenna boss which will then require a ...

Страница 11: ...cing the radio it is recommended that the belt clip be removed and cleaned separately The belt clip can be used with the Standard and High Capacity batteries Remove the belt clip 1 Carefully lift the belt clip and remove the battery 2 Lift the belt clip in an upwards direction 3 Use your thumb to compress the spring and release the clip Failure to compress the spring sufficiently to remove the cli...

Страница 12: ...vailable dock kit that provides attachments for various types of belts clothing and locker or car dashboard mountings The stud is attached to the radio using the carrying aid attachment points on the back of the radio Remove the Klickfast Stud 1 Remove the battery 2 Lift the spring Failure to compress the spring sufficiently to remove the stud will result in damage to your radio or the stud 3 Slid...

Страница 13: ...Fit the Klickfast stud 1 Remove the battery 2 Slide the stud into the carrying aid attachment recess 3 Slide until it clicks into place 4 Fit the battery Level 1 Service Guide 9 ...

Страница 14: ...belt clip This may result in damage to the radio and the battery contacts Remove the battery 1 Push the battery release at the base of the battery 2 Then lift the battery upwards to remove Fit the battery 1 Check that the smartcard holder is secured before fitting the battery 2 Insert the battery into the battery compartment 3 Press the battery downwards until it clicks into position Ensure the ba...

Страница 15: ...cured by two tabs located at the top of the cover either side of the recess 2 Remove the card from the slot on the underside of the cover 3 Close the cover Using your thumbs press downward firmly on either side of the cover as shown to secure each tab Caution Ensure that the compartment cover is secured Not securing the cover will affect the radio s IP rating Fit a smartcard 1 Lift the compartment...

Страница 16: ... thumbs press downward firmly on either side of the cover as shown to secure each tab Caution Ensure that the compartment cover is secured Not securing the cover will affect the radio s IP rating 12 SC20 Series hand portable radio ...

Страница 17: ...on removing and fitting the Rugged Accessory Connector sRAC cover All accessories have a standard connector to fit one of the connectors on the radio Remove an accessory from the Rugged Accessory Connector 1 Rotate the screw on the accessory connector in a counter clockwise direction until it is loose 2 Lift the accessory connector away from the Rugged Accessory Connector sRAC in an upwards direct...

Страница 18: ...e left to unlatch the hook on the accessory connector from the slot in the Digital Accessory Connector sDAC Fit an accessory to the Digital Accessory Connector 1 Connect the accessory cable to the radio by inserting the hook on the accessory connector into the slot on the Digital Accessory Connector sDAC 2 Rotate the screw in a clockwise direction until the accessory is secured Do not over tighten...

Страница 19: ...ll the external surfaces including the screen Use the cloth to clean the area around each key on the keypad to remove any dust and debris that collates around the edges of the key 2 Use a soft brush to remove any dust or debris from the area around the base of the Navi knob and the antenna 3 On the back of the radio use a soft brush to clean the area around the battery and all other areas where du...

Страница 20: ...compartment 2 Clean the battery contacts using a dry lint free anti static soft cloth or soft brush Warning Do not use a damp or wet cloth or cleaning fluids on the battery contacts Keypad Audio Ports and Earpiece It is important to keep the keypad audio ports and earpiece and microphone free from debris such as clay or mud Debris may prevent the keys from working correctly and block the audio por...

Страница 21: ...posal WITHOUT being cleaned and decontaminated before shipping Contaminated products are only accepted for servicing or disposal when accompanied by a Certificate of Decontamination See Returns on page 5 If in any doubt please contact the Sepura Repair Centre customer returns sepura com Sanitising Always read the instructions for using the sanitising product carefully and obey all safety instructi...

Страница 22: ...rating in salt water environments Salt water is corrosive and may damage the radio If your radio is exposed to a salt water environment or you are working in an area with high salt laden humidity for example when operating aboard a boat or within the vicinity of the sea in a harbour using a protective case may reduce the risk of product damage Caution Damage to product Battery MUST BE FITTED when ...

Страница 23: ...ose that do not penetrate the casing are unlikely to affect the operation or compliance ratings of the product Cosmetic and physical damage may be prevented by using a protective case see Optional Accessories on page 24 Ensure that all the keys on the keypad connectors buttons and knobs function correctly and are in good working condition On the back of the radio ensure that a bung 12 is fitted to...

Страница 24: ... number of charge cycles and may eventually need to be replaced Sepura recommends replacing batteries every two years or after 500 charge cycles Always replace batteries with an approved Sepura battery of the correct type for the hand portable radio Only use an approved Sepura charging device to charge the battery in accordance with the specifications of the charging device For more information on...

Страница 25: ...orrectly The easiest way to check that the keys are working is to create a text message Select Menu Messages Create Message Press each key and ensure that the response is correct Press Cancel to delete the message when you have finished testing the keys It is recommended to replace the keypad if any of the keys are malfunctioning Smart microSD card compartment The Smart microSD card compartment is...

Страница 26: ...Replacement parts The radio has the following spare parts 22 SC20 Series hand portable radio ...

Страница 27: ...sed Helical 450 470MHz 13 700 00789 Navi Knob Assembly 14 700 00790 Local Antenna Dust Cover 15 700 00793 Antenna Connector Bung 16 300 01852 Battery 1160mAh Standard 16 300 01853 Battery 1880mAh High Capacity 17 700 00791 sRAC Cover Assy 18 700 00792 sRAC SS Screw 19 700 00844 Keypad Latin 20 700 00864 Keypad Bezel Black 21 700 00029 Colour Bar Blue 21 700 00030 Colour Bar Yellow 21 700 00031 Col...

Страница 28: ...eight Leather Case 300 01915 Heavy Duty Leather Case 300 01917 Nylon Holster 300 01916 Uniform Stud 300 10832 Belt Clip 300 01923 Shirt pocket Clip 300 01922 Extended Belt Loop 300 00912 Shoulder Strap 300 00900 24 SC20 Series hand portable radio ...

Страница 29: ... Accessory Connector sRAC is located on the right side of the radio and is used to attach audio accessories to the radio A cover must fitted to the Rugged Accessory Connector sRAC when an accessory is not fitted The cover or an accessory must be fitted to this connector when the radio is operating in sea salt environments The cover comprises the cover and the screw assembly The screw 18 is availab...

Страница 30: ...ction until the cover assembly is secured Do not use force when tightening the screw Encoder knob Navi knob The Encoder Knob operationally known as the Navi knob is used to adjust the volume and change the talkgroup selection It must be replaced if it is damaged or not rotating freely If a new Encoder knob is fitted and the volume cannot be adjusted there may be damage to an internal part The radi...

Страница 31: ...spindle on the radio and the Encoder knob are orientated The flat side to spindle needs to match the flat side inside the knob as shown 1 Matching orientation and firmly holding the radio push the knob onto the spindle Do not use force If the knob is difficult to fit check the orientation of the knob and spindle 2 Check that the knob freely rotates Level 1 Service Guide 27 ...

Страница 32: ...quired Keypad Bezel Colour Bar Removal Tool part no 700 00835 Remove the colour bar Warning RISK TO PERSONAL SAFETY Wear PPE to protect your eyes The colour bar may fly out from the radio during this process Protective eye wear is recommended 1 Place the radio on a flat workbench 2 Insert the tool at the bottom of the colour bar above the keypad bezel as shown 3 Place your other hand over the radi...

Страница 33: ... 2 Press down on the opposite end of the colour bar to line up the clip with the recess 3 Remove the removal tool This will allow the clip to locate into the recess 4 Press in the middle of the colour bar to ensure it is properly fitted in the recess 5 Ensure that the colour bar is secure but can move slightly left and right Level 1 Service Guide 29 ...

Страница 34: ...force to remove or refit the keypad the snap hooks on the keypad bezel can be easily broken under force Tools required SC20 SC21 Keypad Bezel Colour Bar Removal Tool 700 00835 Remove the keypad and keypad bezel Warning Protect your eyes Wear PPE to protect your eyes from loose debris that may be behind the keypad 1 Hold the radio firmly Insert the tool between the casing and the keypad on the righ...

Страница 35: ...t orientation Lay the keypad bezel over the keypad 2 Carefully push down on the keypad bezel lugs in the order shown An audible click is heard when the snap hooks latch securing the keypad into position Ensure the keypad is secure 3 After fitting the new keypad and bezel all keys should be pressed to check they operate correctly To fit the colour bar see the secion Colour Bar on page 28 for detail...

Страница 36: ...32 SC20 Series hand portable radio ...

Страница 37: ...ovider or Sepura for information on how to return this product for waste disposal Disposing of waste batteries Sepura radios are supplied with a rechargeable battery This symbol on the battery and its packaging indicates that it must not be disposed of with household or commercial waste Please dispose of your waste batteries according to your national and local regulations Contact your service pro...

Страница 38: ...ended for use in occupational controlled applications where users have been made aware of the potential risks for exposure and can exercise control over their exposure This product is not authorised for general population consumer or similar use This transmitter must not be co located or operating in conjunction with any other antenna or transmitter 34 SC20 Series hand portable radio ...

Страница 39: ...lc www facebook com sepuraplc sepuraplc www instagram com sepuraplc www youtube com sepuraplc Contact Details Sepura Limited 9000 Cambridge Research Park Beach Drive Waterbeach Cambridge CB25 9TL United Kingdom www sepura com ...

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