SEON Explorer MX-HD, Руководство пользователя

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Maintenance and Troubleshooting
5–2 700-0160 R003
5.2. Troubleshooting the MX-HD
The MX-HD is designed for high reliability of operation. If you have any problems
with your system, however, read this chapter. If you cannot resolve the issue, contact
Customer Service at Seon Design.
Symptom Possible Cause and Solution
All problems. Many system problems are caused by issues with the power supplied to the DVR. Check the following:
•
The voltage to the system may be too low. Check the voltage display (On or Off) Diagnostic Display.
If the voltage display is turned OFF, go to the Diagnostic Display menu and turn Voltage Display to
ON. The voltage range should be between 8 to 32 VDC.
• The power harness from the DVR must be connected as close to the battery as possible. Check the
wiring to the battery.
• Check the in-line fuses and fuse holders. If a fuse is blown, determine the cause before replacing it.
The DVR does not
power on. • Is the internal temperature below 40°F (4°C)? The TEMP LED on the front panel will be flashing.
• Is the constant and switched power harness plugged into the DVR securely?
The DVR turns on
but does not start
recording. • Check the ignition wiring from the power input harness. Is the yellow wire connected to an ignition
switched circuit?
• Is the hard drive installed properly with the key in the locked position on the front panel?
• Is the temperature below 40°F (4°C)? Check the temperature display on the main menu. See the
Diagnostic Display menu. Wait for the DVR to warm up and start recording.
• Is the temperature above 122°F (50°C)? Check the temperature display on the main menu.
• Check the battery voltage.
• Check the settings for Record Delay-On time in the Record menu. See the Record menu settings.
• Are the timers on? See the Timers menu settings.
There is no picture
on the video monitor
output. • Check the connections inside the camera, as well as the connections inside the DVR cable cover.
• The voltage to the system may be too low, less than 8 VDC. If the status LED on the front panel is
flashing slow, the DVR is in low voltage.
The live camera
picture is snowy,
fuzzy, or grainy. • Check all connections inside the camera.
• Is the camera cable damaged?
• Check the connections inside the DVR lock box.
• Is the DVR power harness connected directly to the bus battery?
The playback
picture is snowy,
fuzzy, or grainy. • Is the power input harness connected to the battery?
• Check the video monitor cable attached to the front or back of the DVR.
VLoss event
indicated when all
cameras display When A DVR is installed with less than the full complement of cameras connected, unused camera input
settings must be disabled to prevent the DVR from generating Video Loss (VLoss) events for those
camera inputs.
In the DVR Configuration menus, disable unused camera inputs as follows:
• Record Settings menu: Camera Speed OFF, Camera Audio OFF (to save disk space)
• Record 2 Settings menu (DX and MX series DVRs only): Camera Speed OFF
• Alarms/Signals menu: Channel Speed OFF
HD Camera menu
shows red square
and says Not
Connected. 1. In the CHW camera, press the Default button for 8 seconds.
2. In the MX-HD OSD, go to Recording Settings > HD Camera > Advanced Settings and press the HD
Cam Defaults button.
3. Wait 1 minute for the camera to reboot.
4. In the Advanced Settings menu, press the Test Connection button. to see if the green square appears
and the Connected message appears.
5. If the red square sitll displays call Seon Technical Support.