10
Getting Started
The RAD Getting Started Guide
3.
Go to the lockbox and hold the
ENT
button until the lockbox
keypad illuminates or beeps.
4.
Type your
PIN + ENT
on the lockbox keypad.
5.
The
MESSAGE
light will illuminate on the lockbox.
6.
The
READY
light will illuminate on the lockbox and the
lockbox’s motor will begin turning.
7.
The lockbox key compartment will open when the motor
finishes turning.
8.
With cellular signal:
i.
Instant showing notification is sent to the lockbox
owner or Listing Agent (if this feature has been
enabled by the lockbox owner in the
REALTOR®
Lockbox Web Site
).
ii.
Access is visible on the
REALTOR® Lockbox Web
Site
immediately.
9.
With no cellular signal:
iii.
RAD displays message saying “there is no
connection.”
iv.
The RAD will attempt every 15 minutes to make a
connection; and when it does, the showing
notification is sent to the lockbox owner.
The range of the RAD is up to 100 feet from the lockbox to the RAD
for wireless communication.
If you keep the RAD in your vehicle, it will still work with the
Your
PIN and You’re In
feature. You do not have to take your RAD with
you in order to access the lockbox.
Last update to this topic: December 19, 2012.
How to Determine the Firmware Version in Your Lockbox
As SentriLock adds features to a lockbox, the firmware of a lockbox
may change.
The series and firmware version in a REALTOR® Lockbox tells it what
features are available and how to respond to various commands.
Every REALTOR® lockbox has a series and firmware version.
Generally, most of the lockboxes in your Association will use the
same series and firmware version.
SentriLock customers use the following series of lockboxes:
GENI OR GENII Series:
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