7
9.
Firmly press the shackle into the lockbox. Make sure you hear the click that indicates the shackle
is completely latched in the lockbox. Do not attach the lockbox to an object that could fill it with
water, and make sure the card slot is the lowest point on the lockbox as it is also the drain point
for any water that gets into the lockbox.
Note: Once the key compartment has been latched closed, the lockbox will enter
Hardlock Mode. This mode provides added security by locking the latches into an
immovable state.
Should the lockbox be in Hardlock Mode while the shackle is out of the lockbox, it may
be difficult, if not impossible, to reinsert the shackle. If this happens, simply re-open the
key compartment. When the DND light has gone out, reinsert the shackle before closing
the key compartment.
Last update to this topic: August 16, 2016.
How to Renew a SentriCard®
Your SentriCard® will expire if you don’t renew it within the period chosen by your Association. Use the
following steps to renew your SentriCard® from a SentriCard® Reader at a computer:
1.
Insert your SentriCard® into the SentriCard® Reader attached to your computer.
2.
The SentriLock Card Utility will display the Login window.
3.
The SentriLock Card Utility will detect your ID and auto-fill in the SentriLock ID field. Enter your
password in the Password field.
4.
After logging in, click the Renew button to renew your SentriCard®. The SentriLock Card Utility
will send information from your SentriCard® to the SentriLock Server and vice versa.
5.
When the SentriLock Card Utility finishes updating your SentriCard®, it displays the card's new
expiration date.
Note: Do not remove your SentriCard® from the SentriCard® Reader while it is in the
process of being renewed. Removing your card during renewal can damage card files
and alter the performance for your SentriCard®.
Last update to this topic: August 16, 2016.
How to Lock the Keypad
When your lockbox is not on a listing, you probably store it in your office. Before you store the lockbox,
you should lock the keypad. This will prevent unintended activation of the keypad, which could
prematurely run down the battery. When you are ready to use the lockbox on a listing, you need to
unlock the keypad. To unlock the keypad, all you have to do is insert a SentriCard® into the lockbox. To
lock the keypad, use the following steps:
1.
Insert your SentriCard® into the lockbox.
2.
Wait until the CODE light displays then enter your PIN into the lockbox keypad and press ENT.
Note: Do not remove your SentriCard® from the lockbox.
