Sensica sensiLight, Руководство пользователя

Страница: 19 / 24

17
Troubleshooting
If you experience any problems with
sensiLight™, please refer to below
information to try to resolve it.
• If sensiLight™ does not turn on:
• Make sure that the power supply is
plugged properly into sensiLight™
device and the electrical outlet.
• Make sure that the power outlet has
power.
• If sensiLight™ does not trigger a pulse:
• Verify there is full contact with the skin.
The trigger button will activate a flash
pulse only when the device is in full
contact with the skin.
• Verify that the area you are trying to
treat is not too small, curved or bony
to treat. You should get the whole
treatment window to touch the
treatment area (try to pull the skin flat).
• If the skin color level identified by
sensiLight™ is too dark, the flash
activation will be blocked.
• In case of safety issue or when the lamp
has reached its end, a steady red light
will come on. The device will shut down.
• General error:
• In case of dirt or debris is stuck on the
treatment window, you should clean
the treatment window according to the
cleaning section. If you can’t get the area
clean, contact our customer service.
• In case of delay in pulse readiness, you
should consider working on cooler
environment. The device may pulse at a
slower rate in a warm environment.
• In case of a general error, reset the
device – unplug the power cord from the
electrical outlet on the wall, wait 10 sec
and then reconnect it.
• If you still have problems with your device,
please contact our customer service.
Customer service
For more information about sensiLight™ or if
your sensiLight™ is broken, quits working or
you need more assistance, please contact us:
201-706-7078
@
support
@
sensica.com